TRUST 215A SPEEDLINK ADSL PCI WEB MODEM
14
13 Removal of driver
The driver is easy to remove, with the use of the uninstall program supplied. This
removes both the driver, and all the settings that have been made. Proceed as
follows, to remove the driver in the correct way:
1.
Select: Start – Programs – TRUST 215A ADSL PCI WEB MODEM
2.
Select ‘Uninstall TRUST 215A ADSL PCI WEB MODEM’.
3.
The removal of the driver and settings begins automatically.
4.
Follow the instructions that appear on the screen.
14 Troubleshooting
Procedure
1.
Read solutions given below.
2.
Check current FAQ, drivers and manuals
on Internet
Problem
Cause
Possible solution
Modem is not inserted
in a PCI slot.
Verify that the modem IS
inserted in a white PCI slot.
After building-in the
modem, Windows
does not detect any
new hardware.
The PCI slot used is
not working.
Check the drivers for the PCI
slots in Windows Device
Manager. For more
information:
www.trust.com/customercare/
help/general
The PCI slot is
flagged with ‘!’ in
Windows ‘Device
Manager’.
The PCI slot has an
IRQ conflict with other
hardware in your
computer.
Try to optimise your PC’s
configuration, and free up
some IRQ addresses. For
extra help, refer to:
www.trust.com/customercare/
help/general
‘Trust 215A
SpeedLink ADSL PCI
Web Modem’ is
flagged with a ‘!’ in
Windows ‘Device
Manager’.
The driver is not
correctly installed.
Remove the driver. See
section 13. Now re-install the
driver. See section 8.
Incorrect ADSL
supplier selected
during the installation.
Remove the driver (see
section 13) and then re-install
it. Use the manual installation
type (see section 8.2). Apply
the settings as supplied by
the provider.
Incorrect settings
applied (VCI, VPI).
Check whether all settings
are correct. Refer to table 1 in
section 8.2.
Cannot establish a
connection with the
internet
Incorrect
encapsulation setting.
(LLC/SNAP, VCMUX)
Check whether all settings
are correct. Refer to table 1 in
section 8.2.
!
