TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM
15
U K
Problem
Cause
Possible solution
marked with an
exclamation mark “!”
in the Windows
Device Manager.
The ‘Line’ indicator
on the ADSL modem
is not lit.
The ADSL modem
has been disabled.
Double-click on the ADSL
icon in the taskbar and
select ‘Start ADSL’.
The ADSL line has
not been connected
to the modem.
Connect your ADSL line to
the modem (see figure 4 for
the 235A or figure 5 for the
245B).
The modem has been
connected to the
wrong type of line
(Annex B line with an
Annex A modem or
the other way round).
Check with your ISP which
ADSL line you have (see
chapter 5 for more
information).
The ‘Line’ indicator
on the modem keeps
flashing.
The ADSL line has
not been activated.
Contact your ISP or ADSL
line provider to see whether
your ADSL line has been
activated.
The wrong ADSL line
provider has been
selected during the
installation.
Remove the driver (see
chapter 10) and reinstall it.
Manually install the driver
(see chapter 7.2). Use the
settings given to you by
your provider.
The wrong settings
have been entered
(VCI, VPI).
Check whether all the
settings are correct (see
table 1 in chapter 7.2).
The wrong
encapsulation has
been selected
(LLC/Snap, VCMUX).
Check whether all the
settings are correct (see
table 1 in chapter 7.2).
The wrong protocol
has been installed
(RFC1483, RFC2364,
RFC2516).
Check whether all the
settings are correct (see
table 1 in chapter 7.2).
You are using an
Annex A modem on
an Annex B (IDSN)
line (or the other way
round).
Check which type of ADSL
line you have with your
ADSL line provider.
A connection cannot
be made with the
Internet.
The wrong settings
are used to connect
to the Internet. This
depends on which
protocol is used.
Select the correct settings
for ‘Internet Options –
Connections’ (see chapter
7).
