TRUST 738AV LCD POWER VIDEO
Problem
Cause
Possible solution
The card works, but is
not visible.
Take some photographs. Remove
the card from the camera. If the
number of recordings on the
display is zero, then the memory
card works correctly.
The card is faulty.
Try to use the card in a different
camera or use a different card.
The cables have not
been connected
correctly.
Connect the cables correctly:
yellow is for the image signal and
white is for the sound signal.
The camera is turned
off.
Turn the camera on.
The TV
connection does
not work.
The camera has been
connected to the
computer.
Disconnect the camera from the
computer.
The photographs
do not fit
correctly into the
photograph
frame. White bars
are always
visible.
Most photograph
frames are made for a
3:2 format used with
traditional
photographs. Digital
cameras use a 4:3
format.
Select a different photograph frame
or use the ‘Crop’ function in Photo
Express to alter the size to fit the
frame.
There is noise in
the photographs
or the
photographs are
too dark.
The photographs are
taken in dark
surroundings.
Make sure there is sufficient light.
The contrast in the
subject is too great.
Change the lighting or take the
photographs closer by or further
away.
The photographs
are overexposed.
The photographs were
taken in bright
sunlight.
Take photographs in shadow.
The problem is
not listed here.
Check the Internet for
the latest update of
the camera
Troubleshooter.
Go to
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information on the back of this instruction
manual. Please have the following information available:
•
The item number. This is 13807.
•
A good description of what does not work.
•
A good description of when the problem occurs.
•
Information about your computer: the Windows version and the language.
•
Information about other devices which have been installed, such as scanners,
other cameras, webcams, TV cards, video editing devices, etc.
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