Easy Connect 9600 Plus
24
Symptom
Possible cause
Solution
Power supply adapter
has come loose.
Connect the power
supply adapter (see
chapter 3).
Check the Internet (www.trust.com) for the FAQ’s and for the latest
version of the driver.
Please contact your dealer if you still have problems after you have
tried these solutions.
Have these details available:
1. Operating system
2. Hardware configuration
CPU (MHz)
Memory (MB)
Free space on the hard disk (MB)
Screen adapter: resolution and number of colours
3. Scanner settings
Scan mode (colour, grey, black and white)
Resolution (DPI)
Transfer to (application, printer, etc.)
Size
4. TWAIN program version
5. Name and version of the application software