TRUST 500FX POWERC@M FLASH
25
U K
Problem
Cause
Possible solution
Use the software to adjust the
surrounding lighting to 220 V/50 Hz
(see chapter 9.1.4).
The image is
distorted and
there are waves
through the
image (in a video
recording).
The indoor lighting is
affecting the
recording.
Reduce the camera’s number of
frames per second (see chapter
9.1.4).
The exposure button
has been pressed for
too long.
Press the exposure button for a
short period to start recording a
video. Press the exposure button
again to stop the recording.
It is not possible
to record a video.
The Smart Media Card
is full.
Replace the Smart Media Card,
delete some of the
photographs/videos from the
memory or delete the entire
contents of the Smart Media Card.
An old version of
DirectX is installed.
Download the latest version of
DirectX from www.microsoft.com.
Set your VGA card to a lower
resolution and colour depth (for
example, 800 x 600 / 16 bits
colours).
A live recording
gives a displaced
image and the
wrong colours.
If a too high VGA
resolution is used (for
example, 1600 x
1200), it is possible
that there is
insufficient memory
for the video overlay.
Updating your VGA driver may also
solve the problem.
There is
interference in
the photographs.
The photographs are
taken in dark
surroundings.
Make sure there is enough light.
Photographs are
lost when
changing the
batteries.
Photographs have
been saved in the
SDRAM memory.
Connect the camera to your
computer’s USB port and
download the photographs and
videos onto the computer before
replacing the batteries.
The Smart Media
Card does not fit
into the slot.
No more than half of
the card fits into the
camera.
The card is inserted into the
camera incorrectly. Remove the
card from the slot and reinsert the
card into the slot with the contact
points facing towards the rear of
the camera (see chapter 3).
The card has not been
inserted into the slot
correctly.
Make sure the Smart Media Card is
inserted into the Smart Media Card
slot correctly (see chapter 3).
The Smart Media Card
has been write-
protected.
Remove the write protection from
the Smart Media Card (silver circle
on the side with the contact points).
Photographs are
not saved on the
Smart Media
Card.
The Smart Media Card
is full.
Download the photographs onto
your computer and delete the
photographs from the Smart Media
Card.
The problem is
not listed here.
Check the Internet for
the latest update of
the camera
Troubleshooter.
Go to
www.trust.com/customercare/help/
camera