Trust Riva Dragon TNT2 32MB PCI
15
GB
6. Troubleshooting
If your Trust Riva Dragon TNT2 32MB PCI does not work correctly, check the points given in the table below.
If this does not help to solve the problem, check the FAQ's and the latest version of the driver on the Internet
(
), or contact your dealer or the Trust Helpdesk. The following details will be required:
•
The article number
•
Your windows version
•
CPU
type
•
Memory
•
The name of the program or game
•
The exact error message or a good description of what does not work and when it happens.
Problem
Cause
Possible solution
The monitor cable has not
been connected correctly.
Connect the monitor cable correctly.
The Trust Riva Dragon
TNT2 32MB PCI card has
not been inserted into the
slot firmly enough.
Firmly push the Trust Riva Dragon TNT2 32MB PCI
card into the PCI slot.
No image.
The old VGA card is still
present.
Remove the old VGA card from the system.
There is only an
image
resolution of
640x480 and
16 colours.
The driver for the Trust
Riva Dragon TNT2 32MB
PCI has not been installed.
Install the driver for the Trust Riva Dragon TNT2 32MB
PCI (see chapter 4).
The driver
cannot be
installed in
Windows 2000.
Windows 2000 blocks
non-signed drivers.
Set Windows 2000 so that it accepts non-signed
drivers (see chapter 4.4).
The resolution is too high
for the monitor.
Reduce the resolution. Try 640x480 first.
The monitor cable has not
been connected correctly.
Connect the monitor cable correctly.
Visit
for updates of the Trust Riva
Dragon TNT2 driver.
The image is
distorted.
The game is not
compatible with the Trust
Riva Dragon TNT2.
Visit the game supplier's website for a patch.
The driver for the Trust
Riva Dragon TNT2 has not
been installed.
Install the driver.
An error
message is
displayed when
games are
started.
DirectX has not been
installed.
(Re)install DirectX.
