TSC CPX4D Series, Getting Started Manual

Page 1: ...de first Please read this guide before operating this product When finished reading store it in a safe place for future reference Printed in Japan CPX4D CPX4P Series COLOR INKJET LABEL PRINTER GETTING STARTED GUIDE ...

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Page 3: ...anual contains important safety information installation instructions and basic product information Keep this manual for future reference User s Guide This manual is available in PDF format and provides a detailed description of how to operate this product This manual contains specific instructions on operation daily maintenance and troubleshooting The User s Guide is stored on the supplied Printe...

Page 4: ... Usage of Your Product and the Use of Images 4 Product Name 4 FCC Federal Communications Commission 5 CE 5 Important Safety Instructions 6 Installation 6 Power Supply 7 Handling 8 Safety Related Symbols 10 Moving 10 Maintenance and Inspections 11 Ink Tank and the Maintenance Cartridge 12 Box Contents 13 Printer Part Names and Functions 14 Front Right Side View 14 Rear Side View 15 Inside the Print...

Page 5: ... 18 Installing the Printer Driver 19 Using the Printer via a USB Cable 19 Using the Printer via a LAN Cable 24 Installing the User s Guide 31 Loading Paper 33 Information about Paper 36 Specifications 37 Printer 37 Paper 38 Auto Cutter Option 38 ...

Page 6: ...n of an operation or contains addition al explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Sample Screens The sample TSC CPX4D TSC CPX4P series printer driver screens displayed in this manual were created with Windows 10 Trademarks TSC the TSC log...

Page 7: ...s or mistakes in this manual We can accept no responsibility for loss or damages resulting from the use of this printer or its software please accept this before you use the printer Legal Notice Legal Limitations on the Usage of Your Product and the Use of Images It is illegal to reproduce currency bills negotiable securities and other documents prohibited by law Reproduction of such items may be ...

Page 8: ...n reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or ...

Page 9: ...ll cover open D Warning Do not place the following objects on the printer Necklaces and other metal objects Cups vases flowerpots and other containers filled with water or liquids If such an object is brought into contact with the electrical parts inside the printer this could cause a fire or electric shock If an object enters the inside of the printer turn the printer off immediately disconnect t...

Page 10: ... environment Operating environment 15 to 30 degrees Celsius 59 to 86 degrees Fahrenheit RH 10 to 80 with no condensation If the printer is carried into a warm room on a cold day this could cause condensation inside the printer If this happens allow the printer to sit for at least 1 hour at room temperature to adapt to the ambient temperature and humidity Do not install under strong light This coul...

Page 11: ...printer A blocked ventilation port could cause heat to build up inside the printer and cause a fire Always keep the area around the power plug free of obstacles so you can unplug it easily This allows you to unplug the power cord quickly in an emergency Do not use any power outlet other than the one rated for the printer This printer is designed to be used in the region where you purchased it Also...

Page 12: ...sconnect the power cord from the power outlet Do not place a heavy object on the printer It could fall down or fall over resulting in personal injury It is dangerous to put your fingers deep inside the ink tank boxes There are pin sharp parts which may hurt you or alternatively you may cause damage that will lead to breakdown Keep the power cord cables gears belts rollers and electric parts inside...

Page 13: ...tch ON position Power switch OFF position Power switch STANDBY position Push push switch ON OFF Protective earthing terminal Dangerous voltage inside Do not open covers other than instructed CAUTION Hot surface Do not touch Class II equipment Moving parts Keep body parts away from moving parts NOTE Some of symbols shown above may not be affixed depending on the product Moving Warning Call your pla...

Page 14: ...ping the printer without taking necessary measures could cause ink leak inside the printer resulting in a fire electric shock or printer failure To prevent machine failures do not relocate or transport this printer with the upper unit open Maintenance and Inspections Warning To avoid a fire hazard occasionally disconnect the power cord from the printer and the power supply and use a soft dry cloth...

Page 15: ... to turn it off and remove the power plug from the power outlet Otherwise a fire or electric shock could result Ink Tank and the Maintenance Cartridge Caution Always store these items out of the reach of small children This prevents accidents If a child accidentally swallows ink seek medical attention immediately If ink gets into your eyes wash it out with flowing water immediately If irritation p...

Page 16: ...ck Power Cord for 230V Roll Holder Printhead Unit Test Label Scraper For CPX4P only Getting Started Guide this manual Printer Software CD ROM containing the printer driver user s guide and labeling software Other documents USB cable and LAN cable are not included Prepare commercially sold cables suitable for your computer in use ...

Page 17: ...nel P 17 7 Cutter cover Keys necessary for operation and lamps to indicate the state of printer are provided on this panel Open this cover when using the manual cutter 3 Ink tank door 8 Maintenance cartridge door Open this door when replacing ink tanks Open this door when replacing the maintenance cartridge 4 Paper delivery slot 9 Manual cutter Paper is ejected through this slot Use this cutter to...

Page 18: ...port A serial number for identifying the printer is shown on this plate The serial number is required when you ask for repair of the printer Connect a LAN cable here to connect to the computer 3 RS232C port 7 Power Socket Connect a barcode reader to this port Connect the power cord here 4 RS232C port This is an extended interface for connecting an external unit ...

Page 19: ... cartridge Push this lever down to open the upper unit Ink used to clean the print head is collected here 3 Jam release lever 7 Cleaning stick Pull down this lever when paper is jammed Use this cleaning stick when cleaning the transport section 4 Transport guide Right 8 Roll holder This guide is used to transport paper straight and detect the width of paper This holder is used to set paper ...

Page 20: ...ng this key continuously feeds paper Lights when an error occurs Lit An operator call error has occurred Blink A service call error has occurred 4 BACK FEED key 8 STATUS lamp Pressing this key feeds paper one page backward Pressing and holding this key continuously feeds the paper backwards The possible back feed length is 300 mm 11 81 inch or less accumulated total When the auto cutter is install...

Page 21: ...ser s Guide Follow the instructions below to install the printer driver install the User s Guide as needed System Requirements The printer driver and User s Guide require a personal computer with the following system requirements Operating system OS Windows 10 32bit 64bit Windows 8 1 32bit 64bit Windows 7 SP1 32bit 64bit Hard disk space Printer driver 50 MB or more User s Guide 10 MB or more ...

Page 22: ...SB cable disconnect the USB cable 3 Turn the computer on and log in to the computer as the user with Administrator authority This printer is USB 2 0 High Speed compatible A USB cable does not come with this printer Use a commercially available USB cable that is compatible with your computer Do not connect the USB cable before installing the printer driver After starting installation of the printer...

Page 23: ...t have a CDROM drive the printer driver can be downloaded from the support area of the TSC web site www tscprinters com and then installed A user account control dialog box may appear In this case click Yes The installation start window may not appear depending on the CD ROM drive auto run setting In this case go through the following 1 Double click the CD ROM icon in This PC or Computer 2 Double ...

Page 24: ...ick Next 10 Select Connect via USB or existing port and then click Next 11 To change the printer name enter a new printer name in Printer name 12 When this printer is not the default printer uncheck the checkbox then click Next 13 Check Always trust software from TSC printer checkbox and then click Install ...

Page 25: ...the connection port The USB cable is hot swappable However it should be noted that the USB cable should not be connected or disconnected in the following cases When the computer is being booted before the desktop appears When the printer is printing When the printer driver is being installed When disconnecting the USB cable with the computer or printer powered be sure to remove the USB plug on the...

Page 26: ...erver click Server Client Registration The server client can be registered after completion of installation of the printer driver 1 Start CD ROM 2 Click Install the printer driver 3 Select Server Client Registration 4 Click OK To delete the server client registration perform steps 1 4 of the server client registration procedure A confirmation message of the service deletion appears When No is sele...

Page 27: ...nd then click Next A Ethernet cable does not come with this printer Use a commercially available Ethernet cable that is compatible with your computer Use a Category 5e or better twisted pair Ethernet cable Connection to a corporate LAN must be made by a network administrator If several printers will be connected to the same network configure the printers one at a time If several printers are turne...

Page 28: ...played again there may be a problem in the network environment Contact the network administrator Possible causes are as follows This printer and the computer are installed on different networks and therefore the computer cannot find this printer If the IP address necessary for network operation is not set connection to the network could fail If no printer name is displayed due to the above reasons...

Page 29: ... the printer specified address radio button on the screen that appears and then enter MAC address or IP address The MAC address and IP address can be confirmed with the output setting value For more details refer to Checking Setting Values in User s Guide If the IP address is automatically assigned by a DHCP server the IP address that is printed when the printer settings are printed and the actual...

Page 30: ...About the Network Utility in User s Guide When there is no device having DHCP server function on the network note the following If there are two or more identical printers this printer on the same network IP address may be duplicated Do not check Have an IP address automatically checkbox Change the default IP address to an address of your choice IP address shown now is the default IP address When ...

Page 31: ...er uncheck the checkbox then click Next 15 Check Always trust software from TSC Printer checkbox then click Install The network utility is a tool for configuring network settings for the printer The network utility is required when changing IP address Be sure to install it do not uncheck Install network Utility checkbox For how to use the network utility refer to About the Network Utility in User ...

Page 32: ...d as a print server click Server Client Registration The server client can be registered after completion of installation of the printer driver 1 Start CD ROM 2 Click Install the printer driver 3 Select Server Client Registration 4 Click OK To delete the server client registration perform steps 1 4 of the server client registration procedure A confirmation message of the service deletion appears ...

Page 33: ...r Software CD ROM and then click Yes Rebooting of the computer starts automatically Installation of the printer driver via a LAN cable is completed When No is selected be sure to restart Windows prior to using the printer ...

Page 34: ...nfirm this printer is selected and click OK System administration authority is required for printer driver installation Have Anti virus programs and other resident programs closed before starting printer driver installation A user account control dialog box may appear In this case click Yes The installation start window may not appear depending on the CD ROM drive auto run setting In this case go ...

Page 35: ...Guide Windows 8 1 1 Move the mouse pointer to the lower right corner or upper right corner of the window to show the Charms bar and click Start 2 On the Start screen move the mouse pointer and click the down arrow that appears at the bottom left of the screen 3 From All apps TSC CPX4D or TSC CPX4P Read the User s Guide Windows 7 From Start menu select All apps TSC CPX4D or TSC CPX4P Read the User ...

Page 36: ...ith the edge of the roll paper as shown below insert the roll holder Insert it firmly until the roll touches the flange of the roll holder leaving no gap 3 Insert the holder stopper in the roll holder and then tighten the fixing screw while lightly pressing it against the paper 4 Open the roll cover ...

Page 37: ...per Insert paper along the left guide under the transport guide left until it stops at the roller in the feeder slot Paper stopping at the roller in the feeder slot is automatically pulled in a little 9 Slide the transport guide right in accordance with the width of paper Do not press the transport guide right with force against the paper edge A paper jam can result ...

Page 38: ...t clicks locks When it locks paper is transported automatically 12 Close the roll cover Be sure to close the roll cover before printing If there is a large slack in the paper roll remove the roll and tighten the paper When using tag paper do not fold perforations Auto cutter may cut at wrong position ...

Page 39: ...ble paper could cause paper jams and printer malfunctions If the printer will not be used for a long period of time remove paper from the printer to prevent it from discoloring and curling Place the removed paper in the supplied plastic bag or box and store it in a place which is not exposed to high temperature high humidity or direct sunlight It is recommended that unpacked paper be used up first...

Page 40: ...mm 0 10 inch Print head 5 030 nozzles effective nozzles Ink used Aqueous dye based ink Yellow Y Magenta M Cyan C and Black Bk Water based pigment ink Yellow Y Magenta M Cyan C and Black Bk Interface USB 2 0 High Speed Ethernet RS 232 Operating noise About 60 dB A or less Installation environment Temperature 15 to 30 degrees Celsius 59 to 86 degrees Fahrenheit Humidity 10 to 80 with no condensation...

Page 41: ...r slot to a downward direction Transportation direction Media front edge alignment 100 mm 3 94 inch and less from rear feeder slot to a backward direction Auto Cutter Option Type Rotary Cutter Installation configuration Screwed to the paper delivery slot of printer Cutting rate Similar to the printer speed Condition of the paper Paper Dedicated paper matte coated paper glossy paper synthetic paper...

Page 42: ...ition AUS Es Interruptor de alimentación posición OFF apagado Tr Güç düğmesi KAPALI konumu En Power switch STAND BY position Fr Commutateur d alimentation position VEILLE It Interruttore di alimentazione posizione STAND BY De Netzschalter Position STANDBY Es Interruptor de alimentación posición STAND BY en espera Tr Güç düğmesi BEKLEME konumu En Push push switch ON OFF Fr Commutateur à poussoir MA...

Page 43: ... Gerät der Klasse II Es Equipo de Clase II Tr Sınıf II ekipman En Moving parts Keep body parts away from moving parts Fr Pièces mobiles tenez vous à l écart des pièces mobiles It Parti in movimento tenere il corpo lontano dalle parti in movimento De Bewegliche Teile Halten Sie Körperteile von den beweglichen Teilen fern Es Piezas móviles mantenga las partes del cuerpo alejadas de las piezas en mov...

Page 44: ...te mis en place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et Électroniques DEEE Le traitement inapproprié de ce type de déchet risque d avoir des répercussions sur l environnement et la santé humaine du fait de la présence de substances potentiellement dangereuses généralement associées aux équipements électriques et électroniques Votre entière coopéra...

Page 45: ...similar o en un centro autorizado para la recogida de residuos de aparatos eléctricos y electrónicos RAEE baterías y acumuladores La gestión incorrecta de este tipo de residuos puede afectar al medio ambiente y a la salud humana debido a las sustancias potencialmente nocivas que suelen contener estos aparatos Su cooperación en la correcta eliminación de este producto contribuirá al correcto aprove...

Page 46: ...m er spesifisert i batteridirektivet Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når en kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr EE utstyr og batterier og akkumulatorer Feil håndtering av denne typen avfall kan være miljø og helseskadelig på grunn...

Page 47: ...emplo num local autorizado de troca quando compra um equipamento novo idêntico ou num local de recolha autorizado para reciclar equipamento eléctrico e electrónico EEE em fim de vida bem como pilhas e baterias O tratamento inadequado deste tipo de resíduos pode ter um impacto negativo no ambiente e na saúde humana devido a substâncias potencialmente perigosas que estão associadas com equipamentos ...

Page 48: ...ěru jednoho výrobku za jeden nově prodaný podobný výrobek nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení OEEZ baterií a akumulátorů Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky Vaše spolupráce ...

Page 49: ...zlar EEE ile pil ve akü geri dönüşümü için yetkili bir toplama merkezi gibi belirlenmiş bir toplama noktasına götürülmelidir Bu gibi atıkların gerektiği şekilde işlem görmemesi genel olarak EEE ile bağlantılı olan tehlikeli olabilecek maddeler nedeniyle çevre ve insan sağlığı üzerinde olumsuz etkiye yol açabilir Bu ürünün düzgün şekilde atılması için işbirliği yapmanız doğal kaynakların verimli şe...

Page 50: ...akupu novega podobnega izdelka vrnete starega ali na pooblaščeno zbirno mesto za ponovno uporabo odpadne električne in elektronske opreme EEO ter baterij in akumulatorjev Neustrezno ravnanje s to vrsto odpadkov lahko negativno vpliva na okolje in človeško zdravje zaradi potencialno nevarnih snovi ki so pogosto povezane z EEO Vaše sodelovanje pri pravilnem odlaganju tega izdelka predstavlja pomembe...

Page 51: ...udrabs Cd kadmijs Pb svins un to koncentrācijas līmenis pārsniedz direktīvā par baterijām un akumulatoriem minēto piemērojamo slieksni Šis izstrādājums ir jānodod piemērotā savākšanas vietā piemēram apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu un bateriju un akumulatoru pārstrādei Nepareiza šāda ve...

Page 52: ...49 For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail ...

Page 53: ... Co Ltd TSC Auto ID Technology America Inc 3040 Saturn Street Suite 200 Brea CA 92821 U S A TEL 1 657 258 0808 Technical Support TEL 1 657 220 7995 FAX 1 657 258 0809 E mail americas_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology EMEA GmbH Georg Wimmer Ring 8b 85604 Zorneding Germany TEL 49 0 8106 37979 00 FAX 49 0 8106 37979 05 Web site www tscprinters com E mail emea_s...