TSC DA200 Series, Service Manual

Page 1: ...DA200 DA300 Series SERVICE MANUAL THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ...in Board Assembly 13 3 4 Replacing the Stepping Motor Module 14 3 5 Replacing the Black mark Sensor Module 15 3 6 Replacing the Media Holder Assembly 16 3 7 Replacing the Media Holder Base Assembly 18 3 8 Replacing the Printhead Module 21 3 9 Replacing the Platen Roller assembly 25 3 10 Cutter Module Installation Option 26 3 11 Linerless Cutter Module Installation Option 29 3 12 Peel off Module In...

Page 3: ......

Page 4: ... lever 2 LED indicators 3 Feed Pause button 4 External label entrance chute 5 Power switch 6 Power jack socket 7 USB interface 8 USB host option 9 Ethernet interface option 10 RS 232 interface option 6 5 4 P o w e r L E D i n d i c a t o r 7 8 9 10 2 3 P o w e r L E D i n d i c a t o r 1 4 ...

Page 5: ...nual 4 1 2 Interior View 1 Print head 2 Gap sensor transmitter 3 Media viewer 4 Media holder 5 Platen roller 6 Media holder lock switch 7 Black mark sensor Gap sensor receiver 1 3 2 7 US B int erf ac e 6 USB inte rfac e 5 4 US B int erf ac e ...

Page 6: ...S 2 1 Summary of Board Connectors Main board Connector Description 1 Power switch 2 Power supply output 24V DC connector 24V DC IN 3 USB device connector Connected to PC via USB Cable 4 USB host connector Pin 5 DGND Pin 4 D Pin 3 D Pin 2 DGND Pin 1 FGND ON OFF ...

Page 7: ...r Pin 5 Peel power 3 3V Pin 4 Peel switch 0 3 3V Pin 3 Peel enable 0V Peel work 3 3V Peel stop Pin 2 Peel sensor receiver A D 0 3 3V Pin 1 DGND 10 Print head connector 11 BM sensor connector Pin 3 Power 3 3V Pin 2 Black mark sensor emitter Emitter on 2 1 2 3V Emitter off 2 6 2 8V Pin 1 Gap and black mark sensor receiver A D 0 3 3V 12 Gap sensor connector Pin 2 Power 3 3V Pin 1 Gap sensor emitter E...

Page 8: ...DA200 DA300 Bar Code Printer Service Manual 7 17 Emergency recovery memory connector 18 Micro processor 19 Power indicator Orange LED ...

Page 9: ...ual 8 2 2 Pin Configuration USB Device PIN CONFIGURATION 1 N C 2 D 3 D 4 GND RS 232C Option PIN CONFIGURATION 1 5 V 2 TXD 3 RXD 4 CTS 5 GND 6 RTS 7 N C 8 RTS 9 N C Ethernet Option PIN CONFIGURATION 1 Tx 2 Tx 3 Rx 4 N C 5 N C 6 Rx 7 N C 8 N C ...

Page 10: ...DA200 DA300 Bar Code Printer Service Manual 9 USB Host Option PIN CONFIGURATION 1 5V 2 D 3 D 4 GND ...

Page 11: ... adapter before replacing parts 3 1 Replacing the Top Cover Assembly 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer and lifting the top cover to the maximum open angle 2 Remove 4 screws on the lower inner cover 3 Disconnect the connector on key pad assembly ...

Page 12: ...DA200 DA300 Bar Code Printer Service Manual 11 4 Remove Replace the top cover assembly including key pad assembly 5 Reassemble the parts in the reverse procedure ...

Page 13: ... the Top Cover Open Lever Assembly 1 Please refer to section 3 1 to remover the top cover 2 Remove 4 screws on as picture shown on the levers 3 Take out 2 springs 4 Remove Replace the top cover open lever assembly 5 Reassemble the parts in the reverse procedure ...

Page 14: ... on the printer lower cover 2 Disconnect all connectors on the main board 3 Remove 2 screws to replace the main board assembly If you have optional multi interface board assembly remove 4 screws to replace it 4 Reassemble the parts in the reverse procedure Main board ass y Optional multi interface ass y ...

Page 15: ...e the lower cover 2 Remove 2 screws as shown Please note that the screwed position of 203 dpi and 300 dpi are different DA200 series DA300 series 3 Remove broken stepping motor Take off the thermal sensor module 4 Install the thermal sensor module to new stepping motor Reassemble the parts in the reverse procedure Thermal sensor ...

Page 16: ...ce Manual 15 3 5 Replacing the Black mark Sensor Module 1 Please refer to the section 3 3 to remove the lower cover 2 Remove 1 screw and 1 connector to replace the black mark sensor board 3 Reassemble the parts in the reverse procedure ...

Page 17: ...Replacing the Media Holder Assembly 1 Please refer to the section 3 3 to remove the lower cover 2 Remove 2 screws to take off the black mylar 3 Separate the media holders to the remove 2 screws on 1 side of media holder 4 Replace 1 side of media holder ...

Page 18: ...DA200 DA300 Bar Code Printer Service Manual 17 5 Then use the same steps to replace another side for replacing media holder assembly Reassemble the parts in the reverse procedure For another side ...

Page 19: ...e refer to the section 3 6 to remove the lower cover and black mylar 2 Remove 2 screws to take off the upper circle cover as shown 3 Press the spiral sprint then take off lower circle cover The spiral spring will be loosed in the cover 4 Remove 4 screws to replace the media holder base assembly Press ...

Page 20: ...ual 19 5 Push the media holder base assembly to the end for installing the spiral sprint assembly back 6 Install the lower cover that including spiral sprint 7 Please make sure the lower cover has been installed into the media holder base O X ...

Page 21: ...0 Bar Code Printer Service Manual 20 8 Use needle nose pliers to install the spiral spring back 9 Screw 2 screws to replace the upper cover of sprial spring assembly Reassemble the parts in the reverse procedure ...

Page 22: ...head Module 1 Press tabs of gap sensor cover to release from the printer Please DON T let cover to press the printhead module 2 Drop down the cover as picture O shown The cover CANNOT press the printhead module 3 Disconnect the gap sensor connector to remove the cover O X ...

Page 23: ...nual 22 4 Disconnect the printhead harness and the ground cable connector 5 Peel off the printhead module with fixing cover Please DON T just peel the connector 6 Press one side of the printhead module then drop down it to remove replace it ...

Page 24: ...thead module 8 Pressing both sides of new printhead module let latches into the printer inner cover Then lift up them let latches into the socket 9 Press down both tabs of printhead fixing cover into the printer inner cover 10 Connect the prinhead harness and ground cable Latch Press Press ...

Page 25: ...e printer inner cover you can press the center of the printhead module for installing the cover easily Please note that the gap sensor cover CANNOT press the printhead module The gap sensor cover should cover about 1 2 printhead 12 Press back the gap sensor cover tabs into the socket Latch Press O X ...

Page 26: ...p the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Disengage the platen holder tabs by pulling out the right side and left side tabs Rotate the tabs into the forward position see picture below 4 Take out the platen roller assembly to replace Reassemble the parts in the reverse procedure ...

Page 27: ...tion Option 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Remove 4 screws on the printer lower cover 4 Thread the cutter module 8 pin harness through the front slot of lower inner cover ...

Page 28: ...ect the cutter module harness connector to the 8 pin white socket on the printer main board 6 Place the cutter module into the both sides of notches on lower inner printer Then push the cutter module to lock into the lower front printer see picture below ...

Page 29: ...ce Manual 28 7 The cutter module is ready to use Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue For more details please refer to the cutter specification in the user s manual ...

Page 30: ...over by pressing up the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Disengage the platen holder tabs by pulling out the right side and left side tabs Rotate the tabs into the forward position see picture below 4 Take out the platen roller to install the linerless platen roller ...

Page 31: ...screws on the printer lower cover 6 Thread the linerless cutter module 8 pin harness and ground cable through the front slot of lower inner cover 7 Connect the linerless cutter module harness connector 8 pin white socket ground cable on the printer main board ...

Page 32: ...sides of notches on lower inner printer Then push the cutter module to lock into the lower front printer see picture below Note Please feed the cutter cable into the printer to avoid cable damage 9 Install the linerless front cover to the cutter The linerless cutter module is ready to use ...

Page 33: ...tion Option 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Remove 4 screws on the printer lower cover 4 Thread the peel off module 5 pin harness through the front slot of lower inner cover ...

Page 34: ... 5 Embed the tenons into the both sides mortise of lower inner cover and close the peel off cover 6 Connect the peel off module harness connector to the 5 pin white socket on the printer main board 7 Fasten 4 screws back on the printer lower cover ...

Page 35: ... Manual 34 8 Open the peel off cover Disengage one of platen holder tab from lower inner cover as picture shown 9 Install the peel off bar into the both slots Then install back the platen holder tab 10 The peel off module is ready to use ...

Page 36: ...ocedure OFF No response No power Turn on the power switch Check if the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Solid Green ON The printer is ready to use No action necessary Green with blinking Pause The printer ...

Page 37: ...e communication with the server then check the IP address setting again Continuous feeding labels The printer setting may go wrong Please do the initialization and gap black mark calibration The printer status from DiagTool shows Paper Jam The LCD shows Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure lab...

Page 38: ...nting Label size is not specified properly Sensor sensitivity is not set properly The media sensor is covered with dust Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower The printing position of small label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The vertical offset setti...

Page 39: ...200 DA300 Bar Code Printer Service Manual 38 Irregular printing The printer is in Hex Dump mode The RS 232 setting is incorrect Turn off and on the printer to skip the dump mode Re set the Rs 232 setting ...

Page 40: ...erval Print Head 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lin...

Page 41: ... Interior Brush or vacuum As needed Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new supply to keep printer performance and extend printer life ...

Page 42: ...Bar Code Printer Service Manual 41 UPDATE HISTORY Date Content Editor 2015 7 28 Add section 3 11 for linerless cutter module installation Camille 2015 10 13 Add section 3 12 for peel off module installation Camille ...

Page 43: ......

Page 44: ...st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...