TSC EZS TDM-30, Service Manual

Page 1: ...i SERVICE MANUAL TDM 30 Direct Thermal Portable Printer ...

Page 2: ...sembly Option 8 3 3 Replacing the Platen Roller 10 3 4 Replacing the Keys Control Board 12 3 5 Replacing the Main Board Assembly 13 3 6 Replacing the Bluetooth Module Option 14 3 7 Replacing the Gear Assembly Stepping Motor 15 3 8 Replacing the Print Head Assembly 17 3 9 Replacing the Black Mark Sensor Assembly 19 3 10 Replacing the Open Sensor 20 4 TROUBLESHOOTING 21 4 1 Common Problems 21 5 Main...

Page 3: ... 1 FUNDAMENTAL OF THE SYSTEM 1 1 Overview Front View For LED version 1 Power on off button 2 Feed stop button 3 LED indicators 4 Media cover 5 Media cover window 6 Media cover release button 1 5 6 2 3 4 ...

Page 4: ...3 For LCD version 1 Power on off button 2 Feed stop button 3 LED indicators LCD screen 4 Media cover 5 Media cover window 6 Media cover release button 3 6 5 4 1 2 ...

Page 5: ...4 Interior View 1 Tear edge 2 Print head 3 Platen roller 4 Black mark sensor 3 2 4 1 ...

Page 6: ...2 Rear View 1 Li ion Battery 2 Battery open clasp 3 Interface cover 4 Power jack 5 USB interface 1 3 2 4 5 ...

Page 7: ...tors Main board top Connector Description 1 12V DC IN 2 Micro USB Connector 3 LED LCD and Key Board Connector 4 Download F W Connector Pin Description 1 3 3V 2 MCI0_DA0 3 MCI0_DA1 4 MCI0_DA2 5 MCI0_DA3 6 MCI0_CK 7 MCI0_CDA 8 No Connection 9 GND ...

Page 8: ...4 BOUT1 7 WiFi Module Connector Pin Description 1 RESET 2 3 3V 3 RTS 4 MISO 5 CTS 6 MOSI 7 CLK 8 Interrupt 9 WB GPIO 10 GND 8 Black Mark Sensor Pin Description 1 3 3V 2 BM_E 3 BM_R 4 3 3V 9 Gap Sensor Pin Description 1 3 3V 2 BM_E 3 BM_R 4 3 3V 10 Head Open Sensor Pin Description 1 HEAD ...

Page 9: ...5 2 GND 11 Cradle Connector Pin Description 1 12V 2 Charge Status 3 ISET 4 GND 12 RTC Battery Pin Description 1 VDDBU 2 GND ...

Page 10: ... Main board bottom Connector Description 1 Battery connector Positive Electrode Pin Description 1 NTC 2 NTC 3 4 2 Battery connector Negative Electrode Pin Description 1 2 3 Smart BAT SCL 4 Smart BAT SDA ...

Page 11: ... 1 Remove four screws from the back of the printer as indicated 2 Remove the cable on cable connector and take out the printer top cover with keys control board 3 Reassemble the parts in the reverse procedures Screws Cable connector Printer Top Cover with Keys Control Board ...

Page 12: ...n Roller Assembly Option 1 Open the printer cover by pressing the media release button 2 Remove one screw on the linerless platen roller assembly as indicated 3 Pull out and remove the linerless platen roller assembly as indicated Screw ...

Page 13: ...9 4 Remove Replace the linerless platen roller assembly 5 Reassemble the parts in the reverse procedures Linerless Platen Roller Assembly ...

Page 14: ...ng the Platen Roller 1 Open the media cover by pressing the media cover release button 2 Remove one screw on the platen roller assembly as indicated 3 Pull out and remove the platen roller assembly as indicated Screw ...

Page 15: ...11 4 Remove Replace the platen roller assembly 5 Reassemble the parts in the reverse procedures Platen Roller Assembly ...

Page 16: ...r to section 3 1 to remove the printer top cover with keys control board 2 Remove four screws on the keys control board as indicated 3 Remove Replace the keys control board 4 Reassemble the parts in the reverse procedures Screws Keys Control Board ...

Page 17: ...eys control board 2 Remove three screws on interior mechanism and disconnect all the connectors on the main board assembly as indicated 3 Remove one screw on main board as indicated 4 Remove Replace the main board assembly 5 Reassemble the parts in the reverse procedures Screws Screw Keys Control Board ...

Page 18: ...ntrol Board and the Main Board Assembly 2 Turn to the rear side of main board assembly The Bluetooth module was embedded in main board as indicated 3 Remove Replace the Bluetooth module which embedded in main board assembly 4 Reassemble the parts in the reverse procedures Bluetooth Module embedded Bluetooth Module Option ...

Page 19: ...ve the Printer Top Cover with Keys Control Board 2 Remove three screws on interior mechanism and disconnect all the connectors on the main board assembly as indicated 3 Turn the print mechanism to right side than open the gear assembly cover as indicated Screws Gear assembly cover ...

Page 20: ...16 4 Remove the gears and release two screws as indicated 5 Remove Replace the stepping motor assembly 6 Reassemble the parts in the reverse procedures Screws Stepping Motor Assembly ...

Page 21: ...3 1 and 3 6 to remove the Printer Top Cover with Keys Control Board Gear Assembly and Stepping Motor 2 Turn the print mechanism to left side than remove one screw fixed on print head fixed bar 3 Pull upward and remove the print head fixed bar as indicated Screw ...

Page 22: ...18 4 Remove Replace the print head assembly along the path as indicated 5 Reassemble the parts in the reverse procedures Print Head Assembly ...

Page 23: ...ve the Printer Top Cover with Keys Control Board 2 Remove three screws on interior mechanism and disconnect all the connectors on the main board assembly as indicated 3 Remove a screw and replace the black mark sensor 4 Reassemble the parts in the reverse procedures Screws Screw ...

Page 24: ...er with Keys Control Board 2 Remove three screws on interior mechanism and disconnect all the connectors on the main board assembly as indicated 3 Turn the print mechanism to left side than remove one screw on the open sensor 4 Reassemble the parts in the reverse procedures Screw Screws ...

Page 25: ...all the media roll Calibrate the black mark sensor The printer status from DiagTool shows Paper Jam Black mark sensor is not set properly Make sure media size is set properly Media may be stuck inside the printer mechanism Calibrate the black mark sensor Set media size correctly Memory full FLASH DRAM The space of FLASH DRAM is full Delete unused files in the FLASH DRAM Poor Print Quality Media is...

Page 26: ... a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Clean the platen roller when changing a new label roll Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water dampened cloth As needed Interior Brush ...

Page 27: ...23 Revise History Date Content Editor ...

Page 28: ...1st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...