TSC TC300 Series, User Manual

Page 1: ... RFTGTT5RT12 TC200 Series Desktop Barcode Printers User Manual Series Lists TC200 TC300 TC210 TC310 Thermal Transfer Direct Thermal ...

Page 2: ...from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose othe...

Page 3: ...rint Specification 5 1 4 Ribbon Specification 6 1 5 Media Specification 6 2 Operation Overview 7 2 1 Unpacking and Inspection 7 2 2 Printer Overview 8 2 2 1 Front View 8 2 2 2 Interior View 9 2 3 2 Rear View 10 3 Setup 11 3 1 Setting up the Printer 11 3 2 Open Close the Top Cover 12 3 3 Loading the Ribbon 13 3 4 Loading the Media 15 ...

Page 4: ... Functions 22 4 1 LED Indicator 22 4 2 Regular Button Function 22 4 3 Power on Utilities 23 5 TSC Console 24 5 1 Start TSC Console 24 5 2 Setup Ethernet Interface 26 5 3 Set WiFi and Add to TSC Console Interface 28 5 4 Initialize the Printer WiFi Setting 31 5 5 Printer Function 32 5 6 Setting Post Print Action 33 6 LCE Menu Function 34 6 1 Enter the Menu 34 6 2 Main Menu Overview 35 6 3 TSPL 36 ...

Page 5: ...r 41 6 6 Interface 42 6 6 1 Serial Comm 43 6 6 2 Ehernet 44 6 7 File Manager 45 6 8 Diagnostic 46 6 9 Advanced 47 6 10 Service 48 7 TroubleShooting 49 8 Maintenance 49 9 Angency Compliance and Approvals 54 10 Revise History 57 ...

Page 6: ...e TSPL EZ printer control language which is fully compatible with other TSC printer languages while supporting TPLE Translation Printer Language Eltron and TPLZ Translation Printer Language Zebra The languages automatically decipher and translate the format of each label as it is sent to the printer TSPL EZ also features internal scalable True Type fonts based on the Monotype font engine which are...

Page 7: ...ith spiral spring V V Gap transmissive sensor Fixed center of offset 4 from center V V Black mark reflective sensor Position adjustable V V Ribbon encoder sensor V V Head open sensor V V Automatic media ribbon sensor selecting V V 4 MB Flash memory V V 128 MB Flash memory V V 8 MB DRAM V V 64 MB DDR2 DRAM V V SD card reader for memory expansion up to 4 GB V V SD card reader for memory expansion up...

Page 8: ... bitmap fonts V V Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree V V Internal Monotype Imaging true type font engine with one CG Triumvirate Bold Condensed scalable font V V Downloadable fonts from PC to printer memory V V Unicode UTF8 support V V Bar code graphics image printing V V ...

Page 9: ...19 mm Media length 1 max length Max width 110 mm Media type receipt and label liner w o glue Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue V KP 200 Plus keyboard display unit V KU 007 Plus programmable smart keyboard V External roll mount with 3 core label spindle V Sleeve adapter V External Bluetooth module serial interface V 802 11 b...

Page 10: ... condensing Environmental concern Comply with RoHS WEEE REACH 1 3 Print Specification Print Specifications TC200 TC210 TC300 TC310 Print head resolution dots per inch mm 203 dots inch 8 dots mm 300 dots inch 12 dots mm Printing method Thermal transfer or direct thermal Dot size width x length 0 125 x 0 125 mm 1 mm 8 dots 0 084 x 0 084 mm 1 mm 12 dots Print speed inches per second Up to 6 IPS Up to...

Page 11: ...Specification Media Specifications Media roll capacity Max 5 OD Media core diameter 1 1 5 ID core Media type Continuous die cut black mark external fan fold notch Media wound type Outside wound Media width 20 mm 112 mm Media thickness 0 06 mm 0 19 mm Label length 10 mm max print length Label length peeler mode 25 4 mm 152 4 mm 1 6 Label length cutter mode 25 4 max print length Black mark Min 8 mm ...

Page 12: ...ceiving the bar code printer Please retain the packaging materials in case you need to reship the printer One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One auto switching power supply One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor ...

Page 13: ...ton 3 LCD display 4 LED indicator 5 Navigation button 6 Ribbon access cover 7 Paper exit chute 8 Top cover open lever 9 SD card socket 2 2 Printer Overview 2 2 1 Front View 6 1 2 4 5 3 7 8 9 For TC210 series For TC200 series 2 4 ...

Page 14: ...ver 4 Media holder 5 Media holder locking switch 6 Gap sensor transmitter 7 Print head 8 Ribbon supply hub 9 Top cover support 10 Media guide adjustment button 11 Media guides 12 Black mark sensor 13 Platen roller 2 2 2 Interior View 6 1 2 4 5 3 7 8 9 10 11 13 12 ...

Page 15: ...ew 1 Ethernet interface 2 USB interface 3 USB host 4 RS 232C interface 5 Power jack socket 6 Power switch 7 External label entrance chute 8 Parallel interface 5 2 3 6 4 7 1 For TC200 series For TC210 series 5 2 8 6 4 1 ...

Page 16: ...t the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Place the printer on flat surface Note Please switch OFF the printer before plugging in the power cord to printer power jack ...

Page 17: ...ver to the maximum open angle 2 Top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open 3 Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover Gently close the top cover ...

Page 18: ...mum open angle 2 Open the ribbon access cover and the media cover 3 Insert the ribbon right side onto the supply hub Align the notches on the left side and mount onto the spokes 4 Insert the paper core right side onto the rewind hub Align the notches on the left side and mount onto the spokes ...

Page 19: ...on rewind paper core 6 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wounded and the black section of the ribbon covers the print head 7 Close the ribbon access cover and the top cover Loading path for ribbon ...

Page 20: ...ders and close them onto the core 4 Place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width by turning the guide adjuster knob 5 Close the top cover gently 6 Use software or LCD menu function to set the media sensor type and calibrate the selected sensor refer to chpter 4 5 ...

Page 21: ...16 Loading path for media For black mark media type please make the side of the black mark face downward to the black mark sensor and align the position by adjusting black mark sensor ...

Page 22: ...hrough the external label entrance chute 2 Separate and hold open the media holders Note Press down the media holder lock switch to hold the media firmly 3 Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover then gently close the top cover ...

Page 23: ...6 External Label Roll Mount Installation Option 1 Attach an external paper roll mount on the bottom of the printer 2 Insert a 3 label spindle into a paper roll And install it on the external paper roll mount ...

Page 24: ...l entrance chute And place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width by turning the guide adjuster knob 5 Disengage the top cover support and close the top cover gently Use software or LCD menu function to set the media sensor type and calibrate the selected sensor refer to chpter 4 ...

Page 25: ...ont of the printer and take some labels off only leave the liner 2 Open the peel off module cover Feed the liner into peel off cover slot 3 Close the peel off module Use software or LCD menu function to enable the peel off mode 4 Disengage the top cover support to close the top cover Printer is ready for peel off mode ...

Page 26: ...ia Lead the media through the cutter paper opening 2 Close the printer cover 3 Use software or LCD menu function to set the media sensor type and calibrate the selected sensor refer to chpter 4 5 4 Use software or LCD menu function to enable the cutter mode 5 Press the FEED button to test ...

Page 27: ...error Flash Printing error such as paper empty paper jam ribbon empty or memory error etc 4 2 Regular Button Function 1 Feed labels When the printer is ready press the button to feed one label to the beginning of next label 2 Pause the printing job When the printer is printing press the button to pause a printing job When the printer is paused the LED will be green blinking Press the button again ...

Page 28: ...button depending on the color of the LED Sequences of the settings LED Colors Functions Amber Red 5 blinks Amber 5 blinks Green 5 blinks Green Amber 5 blinks Red Amber 5 blinks Solid green 1 Sensor Calibration Gap black mark sensor Release 2 Self Test And enter dump mode Release 3 Factory Default Release 4 Bline Calibration Release 5 Gap Calibration Release 6 READY Skip AUTO BAS Release ...

Page 29: ...aphics deploy fonts graphics label templates or upgrade the firmware to the group of printers and send additional commands to printers at the same time Printer firmware version before A2 12 will only use 9100 Port as command port Printer firmware after A2 12 will use 6101 Port as command port 5 1 Start TSC Console 1 Double click TSC Console icon to start the software 2 Manually add the devices by ...

Page 30: ... 3 Select the current interface of the printer 4 The printer will be added to TSC Console s interface 5 Select the printer and set the settings For more information please refer to TSC Console User Manual ...

Page 31: ...26 5 2 Setup Ethernet Interface Use USB or COM to establish the interface on TSC Console Double click to enter the Printer Configuration Page Click Ethernet tab Check the IP Address ...

Page 32: ... Add Printer on the top left of the window Choose Network Key in the IP Address Click Discover to establish the Ehternet interface The notification will pop up Click OK to close the window The Ethernert interface will be shown on TSC Console ...

Page 33: ... to TSC Console Interface Use USB or COM Port to set up the interface refer to chp 5 1 Double click to enter the printer configuration page Click Get to receive printer s information Click Wi Fi to the wi fi setting page 1 2 ...

Page 34: ...Port field For WPA Enterprise I Fill in the SSID II Select the Encryption option to WPA2 Enterprise III Select DHCP to ON For OFF option please fill in the IP Address Subnet Mask and Gateway IV Select the EAP Type option For EAP TLS option please upload the CA and Key for mutual authentication integrity protected cipher suite negotiation and key exchange between two endpoints V After setting click...

Page 35: ...r turn on If not please refer to steps below to initialize the printer Wi Fi module settings then to setup it again Remove the cable between the computer and the printer Go to main page click Add Printer to add the printer via Network Select the printer and enter the setting page by double clicking the printer Click the Print Test Page button to print the test page via Wi Fi interface ...

Page 36: ...Initialize the Printer WiFi Setting 1 Return to the main page of TSC Console 2 Click Functions to expand the page 3 Click Wi Fi Default to initialize the printer Wi Fi module setting to factory default setting ...

Page 37: ... on PC Factory Default Initialize the printer to default settings Reset Printer Reboot printer Print Test Page Print test page according to the specified label size and sensor type Configuration Page Print printer configurations Dump Text Activate the printer to dump mode Ignore AUTO BAS Ignore AUTO BAS file when printer boot up Exit Line Mode Exit the line mode to page mode Enter Line Mode Leave ...

Page 38: ...er finishing the calibration Follow below procedure to set the post action for the printing Refer Chp 5 1 to Connect the printer with TSC Console Double click the printer The Printer Configuration Page will pop up Click Get to load information Go to Common Tab Find Post Print Action Select the mode depends on users application Click Set ...

Page 39: ...u Press the Menu button to enter the main menu Use the Cross button to select the item on main menu The selected item will turn red Press the Feed button to enter the setting list Note This LCD function is optional for TC210 and TC310 series ...

Page 40: ...r settings to defaults and checking information for printer File Manager To check and manage printer s memory storage Advanced To set LCD initialization cutter type etc Sensor To calibrate the selected media sensor Interface To set the printer interface settings Diagnostic To check printer and help users to troubleshoot the problems ZPL2 To set up the printer settings ZPL2 TSPL To set up the print...

Page 41: ...L category can set up the printer settings for TSPL Setting TSPL Speed Density Direction Print mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Offset Shift X Shift Y Reference X Reference Y Code Page Country ...

Page 42: ...the printing process label will be fed to the tear plate location Peeler Mode Enable the label peel off mode Cutter Mode Enable the label cutter mode Cutter Batch Cut the label once at the end of the printing job Batch Mode Offset Adjust media stop location Available value setting range 999 dots to 999 dots 0 dot Shift X Adjust print position Available value setting range 999 dots to 999 dots 0 do...

Page 43: ...ar Off Peeler Off Cutter Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Feed Calibration Length No Motion Head Close Feed Calibration Length No Motion Label Top Left Position Reprint Mode Enabled Disabled Format Convert None 150 300 150 600 200 600 300 600 ...

Page 44: ...off mode Cutter Enable the label cutter mode Tear Off Print Width Set the print width Available setting range 2 999 dots 812 List Fonts Print the current fonts list from the memory devices to the label N A List Images Print current printer available images list stored at the memory device to the label N A List Formats Print current printer available formats list from the memory devices to the labe...

Page 45: ...inter determine length and feed label No Motion Printer will not move media No Motion Label Top Adjust print position vertically on the label Value range 120 to 120 dots 0 Left Position Adjust print position horizontally on the label Value range 9999 to 9999 dots 0 Reprint Mode Reprint the last label by pressing button on printer s control panel Disabled Format Convert Select the bitmap scaling fa...

Page 46: ... not work please use Manual function to set the paper length and gap bline size to complete the calibration setting N A Threshold Detect Set sensor sensitivity in fixed or auto Auto Maximum Length Set the maximum length for label calibration 254 mm Advanced Set the minimum paper length and maximum gap bline length for auto calibratIon N A Menu Sensor Auto Calibration Gap Black Mark Continuous Prep...

Page 47: ...42 6 6 Interface Interface can set the printer interface settings Menu Interface Serial Ethernet Wi Fi Bluetooth ...

Page 48: ... Rate Set the RS 232 baud rate 9600 Parity Set the RS 232 parity None Data Bits Set the RS 232 Data Bits 8 Stop Bit s Set RS 232 Stop Bits 1 Menu Interface Serial Baud Rate 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity None Odd Even Data Bits 7 8 Stop Bit s 1 2 ...

Page 49: ... reset the Ethernet module Item Description Default Status Check the Ethernet IP address and MAC setting status N A Config DHCP On or OFF the DHCP Dynamic Host Configuration Protocol network protocol Static IP Use this menu to set the printer s IP address subnet mask and gateway DHCP Menu Interface Ethernet Status Config ...

Page 50: ... 7 File Manager File Manager is used to check the printer available memory show the files list delete the files or run the files that saved in the printer DRAM Flash Card memory Menu File Manager DRAM FLASH ...

Page 51: ...ump mode all characters will be printed in 2 columns The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Dump mode requires 4 wide paper width Print Head Check print head s temperature and bad dots Display Check LCD s color state Sensor Check sensors intensi...

Page 52: ...ghtness Date Time Language Item Description Display Brightness This item is used to setup the brightness for display Date Time This item is used to setup the date and time on display Language This item is used to setup the language on display ...

Page 53: ...tion Printer Information Contact us Item Description Initialization This feature is used to restore printer settings to defaults Printer Information This feature is used to check printer serial number printed mileage m labels pcs and cutting counter Contact us This feature is used to check the contact information for tech support service ...

Page 54: ...properly Make sure label size is set properly Labels may be stuck inside the printer mechanism Calibrate the media sensor Set media size correctly Remove the stuck label inside the printer mechanism The LCD shows Take Label Peel off function is enabled If the peel off module is installed please remove the label If there is no peel off module in front of the printer please switch off the printer an...

Page 55: ...nt head element is damaged Ribbon and media are incompatible The print head pressure is not set properly Reload the supply Clean the print head Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media The release lever does not latch the print head p...

Page 56: ... the GAP Black mark sensor by blower Wrinkle Problem Printhead pressure is incorrect Ribbon installation is incorrect Media installation is incorrect Print density is incorrect Media feeding is incorrect Please set the suitable density to have good print quality Make sure the label guides touch the edge of the media guide RTC time is incorrect when reboot the printer The battery has run down Check...

Page 57: ...ectrostatic damage Do not wear rings or other metallic objects while cleaning any interior area of the printer Use only the cleaning agents recommended in this document Use of other agents may damage the printer and void its warranty Do not spray or drip liquid cleaning solutions directly into the printer Apply the solution on a clean lint free cloth and then apply the dampened cloth to the printe...

Page 58: ...printer II Rotate the platen roller and wipe it thoroughly with the lint free 99 Isopropyl Alcohol Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 99 Isopropyl Alcohol to wipe it As needed Sensor Use brush with soft non metallic bristles or a vacuum cleaner to remove paper dust Clean upper and lower media sensors to ensure reliable Top of Form and Paper...

Page 59: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 60: ...t the power plug from the AC outlet before cleaning or if fault happened Do not use liquid or aerosol cleaners Using a damp cloth is suitable for cleaning 4 The mains socket shall be installed near the equipment and easily accessible 5 The unit must be protected against moisture 6 Ensure the stability when installing the device Tipping or dropping could cause damage 7 Make sure to follow the corre...

Page 61: ...hort circuit the contacts 3 DO NOT disassemble the battery 4 DO NOT throw the battery in municipal waste 5 The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste Caution The printhead may be hot and could cause severe burns Allow the printhead to cool CAUTION Any changes or modifications not expressly approved by the grantee of this device coul...

Page 62: ...57 10 Revise History Date Content Editor ...

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