SmartCard 1060 User Guide.doc
1060
Page 15 of 22
Symptoms
Possible Cause
Action
not required.
MC70 battery does not
charge
The battery is faulty.
Verify
that
other
batteries
charge
properly. If so, replace
the faulty battery.
Ambient temperature is
too warm.
Move the unit to an area
where
the
ambient
temperature is between
0°C and 35°C.
The MC70 is not firmly
seated
into
the
Smartcard 1060.
Remove and re-insert
the MC70 from the
Smartcard
1060,
ensuring it is firmly
seated.
ActiveSync
cannot
connect to the MC70
ActiveSync
is
not
correctly configured on
the PC or the MC70.
Detach the Smartcard
1060 from the MC70
and try to ActiveSync
directly to the MC70. If
this does not work then
consult the MC70 User
Guide.
ActiveSync is using a
serial connection.
ActiveSync must use
USB with the Smartcard
1060 connected.
The MC70 is not firmly
seated
into
the
Smartcard 1060.
Remove and re-insert
the MC70 from the
Smartcard
1060,
ensuring it is firmly
seated.
An accessory connected
to the Smartcard 1060
does not work
The accessory uses a
serial connection to the
MC70.
The accessory is not
compatible
with
the
Smartcard
1060
because only the USB
port is available on the
docking connector.
The MC70 is not firmly
seated
into
the
Smartcard 1060.
Remove and re-insert
the MC70 from the
Smartcard
1060,
ensuring it is firmly
seated.
