T-POS Terminal -
Operator’s Guide
Page 19 of 29
Mixed payments:
1.
Starting with one or more sale items in the sale ledger awaiting payment, the T-POS
Operator
Cash
payment method button as usual but instead of accepting the full
sale amount, they only accept a partial payment from the customer.
2.
At this point, the amount paid is deducted from the total sale amount and additional or
alternate methods of payment are required to complete the sale. See example in
3.
The T-POS Operator
EFTPOS
method of payment button this time and enters either
the full standing amount or again a partial sale amount. A Cash Out amount can be
entered as well, if required.
4.
After the customer has paid using the EFTPOS terminal, depending on the amount paid,
the sale ledger either clears of the sale items awaiting a new sale, or alternate methods
of payment are still required to complete the sale.
Important: Only when the full sale amount has been fully paid (in two or more cash payments)
is the sale ledger cleared of the sale items and ready for the next sale.
2.16
Refunds
The T-POS Terminal fully supports refunds either due to customers not dispensing all the fuel
that was prepaid or changing their mind about purchasing one or more dry-stock items.
The refund policy is at the discretion of the store owner
or merchant and it’s already been
covered in
chapter 2.12 Using Prepay
how a refund was paid back to the customer due to
prepaid underfill, using the built-in refund functionality.
A refund can also be carried out in a different manner:
1.
An item first needs to be acquired and listed in the sales ledger by either scanning it or
selecting it from the dry-stock product catalogue.
2.
Once in the sales ledger, if the item is selected and
REFUND
has been , both the
quantity and amount values are made negative to indicate refund or money to be paid
back to the customer.
3.
The rest of the sale and payment process is like any other purchase, except that if the
complete sale amount results in money needing to be paid from the merchant back to
the customer, both the EFTPOS and cash tendering dialogues used in the refund
payment process mark the amount as a refund.
Figure 13: T-POS Terminal Refunds Screen
