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18 

in chapter 4 for details. 

2)    Please check the loads, wiring, ventilation, utility, battery and so on after the fault occurs. Don’t try 

to turn on the UPS again before solving the problems. If the problems can’t be fixed, please contact 

the distributor or service people immediately. 

3)    For  emergency  case,  please  cut  off  the  connection  from  utility,  external  battery,  and  output 

immediately to avoid more risk or danger. 

12. Operation of changing battery numbers 

1)    This operation is only available for professional or qualified technicians. 
2)    Turn off the UPS. If the load couldn’t be cut off, you should remove the cover of maintenance 

bypass switch on the rear panel and turn the maintenance switch to “BPS” position first. 

3)    Switch off the input breaker, and switch off the battery breaker (only available for long-run model).   
4)    Remove the cabinet, and then modify the jumper on the control board to set the battery numbers 

(refer to NOTE below). Then disconnect battery wire for standard model and modify the battery 

pack carefully. After complete the changes, put the cabinet back.   

NOTE

: JS3 setting on the control board: please shorts the Pin1 & Pin2 for 18 pcs batteries; shorts 

the Pin3 & Pin4 for 19 pcs batteries; and shorts the Pin5 & Pin6 for 20 pcs batteries. 

5)    Switch on the input breaker and the UPS will enter Bypass mode. If the UPS is in maintenance 

Bypass mode, turn the maintenance switch to “UPS” position and then turn on the UPS. 

3-5. Parallel Operation 

1. Parallel system initial startup 

First of all, please make sure all of the UPSs are parallel models and have the same 

configuration. 

1)    Turn on each UPS to AC mode respectively (Refer to section 3-4(1)). Then, measure 

the output voltage of each UPS to check if the voltage difference between actual 

output and setting value is less than 1.5V (typical 1V) with multimeter. If the 

difference is more than 1.5V, please calibrate the voltage by configuring inverter 

voltage adjustment (Refer to Program 15, section 3-7) in LCD setting. If voltage 

difference remains more than 1.5V after calibration, please contact your local 

distributor or service center for help. 

2)  Calibrate the output voltage measurement by configuring output voltage calibration 

(Refer to Program 16, section 3-7) in LCD setting to make sure the error between real 

output voltage and detected value of UPS is less than 1V.   

3)  Turn off each UPS (Refer to section 3-4(7.)). Then, follow the wiring procedure in 

section 2-4.   

4)  Remove the cover of parallel share current cable port on the UPS, connect each UPS 

one by one with the parallel cable and share current cable, and then screw the cover 

back. 

5)    Turn on the parallel system in AC mode: 

a)

 

Turn on the input breaker of each UPS. After all UPSs enter to bypass mode, 

measure the voltage between output L1 of each UPS and output L2 of each UPS. If 
these two voltage differences are all less than 1V, that means all connections are 

correct. Otherwise, please check if the wirings are connected correctly. 

b)

 

Turn on the output breaker of each UPS. 

c)

 

Turn on each UPS in turns. After a while, the UPSs will enter to AC mode 

synchronously and then, the parallel system is completed. 

6)    Turn on the parallel system in Battery mode: 

a)

 

Turn on the battery breaker (only available in long-run model) and output breaker of 

each UPS. 

NOTE: It’s not allowed to share one battery pack for long-run UPSs in parallel system. 

Summary of Contents for NEWTECH PRO

Page 1: ...info tuncmatik com www tuncmatik com NEWTECH PRO 10 20 KVA 3 1 ONLINE UNINTERRUPTIBLE POWER SUPPLY USER MANUAL ...

Page 2: ...1 ...

Page 3: ...ng instructions in this manual strictly Save this manual properly and read carefully the following instructions before installing the unit Do not operate this unit before reading through all safety information and operating instructions carefully ...

Page 4: ...LLATION FOR PARALLEL SYSTEM 11 2 5 SOFTWARE INSTALLATION 12 3 OPERATIONS 13 3 1 BUTTON OPERATION 13 3 2 LED INDICATORS AND LCD PANEL 13 3 3 AUDIBLE ALARM 15 3 4 SINGLE UPS OPERATION 16 3 5 PARALLEL OPERATION 18 3 6 ABBREVIATION MEANING IN LCD DISPLAY 19 3 7 LCD SETTING 20 3 8 OPERATING MODE STATUS DESCRIPTION 25 3 9 FAULT CODE 29 3 10 WARNING INDICATOR 30 3 11 WARNING CODE 30 4 TROUBLE SHOOTING 31...

Page 5: ...nnect appliances or devices which would overload the UPS e g big motor type equipment to the UPS output sockets or terminal Place cables in such a way that no one can step on or trip over them Do not block air vents in the housing of UPS The UPS must be installed in a location with good ventilation Ensure enough space on each side for ventilation UPS has provided earthed terminal in the final inst...

Page 6: ... mains Ensure that no liquid or other foreign objects can enter into the UPS system The UPS can be operated by any individuals with no previous experience 1 5 Standards Safety IEC EN 62040 1 1 EMI Conducted Emission IEC EN 62040 2 Category C3 Radiated Emission IEC EN 62040 2 Category C3 EMS ESD IEC EN 61000 4 2 Level 4 RS IEC EN 61000 4 3 Level 3 EFT IEC EN 61000 4 4 Level 4 SURGE IEC EN 61000 4 5...

Page 7: ...package and check the package contents The shipping package contains One UPS One user manual One monitoring software CD One RS 232 cable option One USB cable One parallel cable only available for parallel model One share current cable only available for parallel model One battery cable only available for 10KL NOTE Before installation please inspect the unit Be sure that nothing inside the package ...

Page 8: ...7 Diagram 3 15K 20K Rear Panel Diagram5 15KL 20KL Input Output Terminal Diagram 6 15K 20K Input Output Terminal Diagram 7 15K 20K Grounding Terminal Diagram 4 10K 10KL Input Output Terminal ...

Page 9: ...g instructions by professional personnel 1 Make sure the mains wire and breakers in the building are enough for the rated capacity of UPS to avoid the hazards of electric shock or fire NOTE Do not use the wall receptacle as the input power source for the UPS as its rated current is less than the UPS s maximum input current Otherwise the receptacle may be burned and destroyed 2 Switch off the mains...

Page 10: ...the terminal block cover on the rear panel of UPS Then connect the wires according to the following terminal block diagrams Connect the earth wire first when making wire connection Disconnect the earth wire last when making wire disconnection Terminal Block wiring diagram of 10K 10KL Terminal Block wiring diagram of 15KL 20KL Terminal Block wiring diagram of 15K 20K ...

Page 11: ...s the hazard of electric shock or fire Warning Only for long run model Make sure a DC breaker or other protection device between UPS and external battery pack is installed If not please install it carefully Switch off the battery breaker before installation NOTE Set the battery pack breaker in OFF position and then install the battery pack Pay highly attention to the rated battery voltage marked o...

Page 12: ...put wires of each UPS to an output breaker 3 Connect all output breakers to a major output breaker Then this major output breaker will directly connect to the loads 4 Each UPS is connected to an independent battery pack NOTE The parallel system can not use one battery pack Otherwise it will cause system permanent failure 5 Refer to the following wiring diagram Wiring diagram of parallel system for...

Page 13: ...12 Wiring diagram of parallel system for 15K L 20K L 2 5 Software Installation For optimal computer system protection install UPS monitoring software to fully configure UPS shutdown ...

Page 14: ...tton to display next selection in setting menu Mute Down Button Mute the alarm Press and hold the button more than 0 5s to mute the buzzer Please refer to section 3 4 9 for details Down key Press this button to display previous selection in setting menu Test Up Mute Down Button Press and hold the two buttons simultaneous more than 1s to enter escape the setting menu CVCF mode means converter mode ...

Page 15: ...put voltage frequency or battery voltage Vac output voltage Vdc battery voltage Hz frequency Load information Indicates the load level by 0 25 26 50 51 75 and 76 100 Indicates overload Indicates the load or the output is short Programmable output information Indicates that the programmable outputs are working Mode operation information Indicates the UPS connects to the mains Indicates the battery ...

Page 16: ...ver charge EPO enable Fan failure Over temperature Charger failure L1 IP fuse broken Battery fuse broken Overload 3 times in 30min IP Neutral loss IP phase abnormal Converter Current unbalance Inverter Current unbalance Cover of maintain switch is open Line situations are different in parallel system Bypass situations are different in parallel system Phase auto adapt failure Fault Bus start failur...

Page 17: ...ttery mode 3 Connect devices to UPS After the UPS is turned on you can connect devices to the UPS 1 Turn on the UPS first and then switch on the devices one by one the LCD panel will display total load level 2 If it is necessary to connect the inductive loads such as a printer the in rush current should be calculated carefully to see if it meets the capacity of the UPS because the power consumptio...

Page 18: ...UPS with utility power supply in AC mode 1 Turn off the inverter of the UPS by pressing OFF button for at least 0 5s and then the buzzer will beep once The UPS will turn into Bypass mode NOTE 1 If the UPS has been set to enable the bypass output it will bypass voltage from utility power to output sockets and terminal even though you have turned off the UPS inverter NOTE 2 After turning off the UPS...

Page 19: ...iguration 1 Turn on each UPS to AC mode respectively Refer to section 3 4 1 Then measure the output voltage of each UPS to check if the voltage difference between actual output and setting value is less than 1 5V typical 1V with multimeter If the difference is more than 1 5V please calibrate the voltage by configuring inverter voltage adjustment Refer to Program 15 section 3 7 in LCD setting If vo...

Page 20: ...uts down you can turn off the battery breaker for long run model and remove the parallel and share current cables And then remove the unit from the parallel system Second method 1 If the bypass is abnormal you can not remove the UPS without interruption You must cut off the load and shut down the system first 2 Make sure the bypass setting is enabled in each UPS and then turn off the running syste...

Page 21: ...arameter 1 It s for program alternatives Refer to below table Parameter 2 and parameter 3 are the setting options or values for each program Note The following order of setting code only presents when UPS is in Bypass Mode or no output mode The setting code number will change the numbers under other modes For example when the UPS is in AC mode the total available setting becomes 7 only Then settin...

Page 22: ... allows UPS input phase sequence more flexible If it is enabled UPS can adapt several kinds of phase difference even it works like a single phase UPS If it is disabled UPS only can work under standard input phase sequence among L1 L2 and L3 Please refer to program 17 below for more details about LCD setting 01 Output voltage Interface Setting Parameter 3 Output voltage You may choose the following...

Page 23: ...V and the default value is 110V Parameter 3 Set the acceptable high voltage for bypass Setting range is from 231V to 276V and the default value is 264V 04 Frequency range for bypass Interface Setting Parameter 2 Set the acceptable low frequency for bypass 50 Hz system Setting range is from 46 0Hz to 49 0Hz 60 Hz system Setting range is from 56 0Hz to 59 0Hz The default value is 46 0Hz 56 0Hz Param...

Page 24: ...FF button in AC mode to turn into Bypass mode 09 Battery backup time setting Interface Setting Parameter 3 000 999 Set the maximum backup time from 0min to 999min UPS will shut down to protect battery after backup time arrives The default value is 990min DIS Disable battery discharge protection and backup time will depend on battery capacity 10 Programmable output setting Interface Setting Paramet...

Page 25: ...ecome input Neutral line detecting menu It will display in parameter 2 and in parameter 3 When it occurs please re connect the input Neutral line well Then press the Enter key to activate input Neutral line detecting If it s connected well and correctly detected it will show in parameter 2 and parameter 3 when entering the setting menu next time 13 Battery voltage adjustment Interface Setting Para...

Page 26: ...120º and phase difference between L3 and L2 is 120º ENA enable phase auto adapt function Then the UPS can accept either inputs of L1 L2 L3 in the same phase or the phase difference between L2 and L1 with 120º L3 and L2 with 120ºor phase difference between L2 and L1 240º and L3 and L2 with 240º 3 8 Operating Mode Status Description Following table shows LCD display for operating modes and status 1 ...

Page 27: ...When L1 is out of acceptable range or bypass is disabled or forbidden UPS will enter into no output mode if powering on or turning off the UPS It means the UPS has no output Alarm beeps every two minutes LCD display AC mode Description When the input voltage is within acceptable range UPS will provide pure and stable AC power to output The UPS will also charge the battery at AC mode LCD display ...

Page 28: ...ge and ECO mode is enabled UPS will bypass voltage to output for energy saving LCD display CVCF mode Description When input frequency is within 46 to 64Hz the UPS can be set at a constant output frequency 50 Hz or 60 Hz The UPS will still charge battery under this mode LCD display ...

Page 29: ...oltage is within acceptable range and bypass is enabled turn off the UPS and it will enter Bypass mode Alarm beeps every two minutes LCD display Battery Test Description When UPS is in AC mode or CVCF mode press Test key for more than 0 5s Then the UPS will beep once and start Battery Test The line between I P and inverter icons will blink to remind users This operation is used to check the batter...

Page 30: ...attery SCR short circuited None 03 Bus under None 24 Inverter relay short circuited None 04 Bus unbalance None 29 Battery fuse broken in Battery mode None 06 Converter over current None 31 Parallel communication failure None 11 Inverter soft start failure None 36 Parallel output current unbalance None 12 High inverter voltage None 41 Over temperature None 13 Low inverter voltage None 43 Overload 1...

Page 31: ... code Warning event Warning code Warning event 01 Battery unconnected 10 L1 IP fuse broken 02 IP Neutral loss or IP L2 L3 fuse broken 21 Line situations are different in parallel system 04 IP phase abnormal 22 Bypass situations are different in parallel system 07 Over charge 33 Locked in bypass after overload 3 times in 30min 08 Low battery 34 Converter current unbalance 09 Overload 35 Battery fus...

Page 32: ...loads from UPS output first Then shut down the UPS and restart it Fault code is shown as 43 The icon lights on LCD display and alarm beeps continuously UPS is overload too long and becomes fault Then UPS shut down automatically Remove excess loads from UPS output and restart it Fault code is shown as 14 the icon lights on LCD display and alarm beeps continuously The UPS shut down automatically bec...

Page 33: ...e required precautionary measures may replace batteries and supervise operations Unauthorized persons must be kept well away from the batteries Verify that no voltage between the battery terminals and the ground is present before maintenance or repair In this product the battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground...

Page 34: ...hours recover to 90 capacity Charging Current 1 0 A 10 max 2 0 A 10 max 2 0 A 10 max Charging Voltage 14 4 V 1 Long run Model Type Depending on applications Numbers 18 20 Charging Current 4 0 A 10 max 8 0 A 10 max 8 0 A 10 max Charging Voltage 14 4 V 1 PHYSICAL Model 10K 10KL 15K 15KL 20K 20KL Outline Dimension D X W X H 592X250X576 815X250X826 592X250X576 815X250X826 592X250X576 Net Weight kgs 83...

Page 35: ...37 100303 XXG ...

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