Turbolock SmartLOCK TL111WM, Manual

Page 1: ...ur customers and providing the best products our product information including our user manuals may receive updates from time to time Please check our website for the latest user manuals and product materials Version 1 0 12 19 2021 ...

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Page 3: ...asscode 20 6 2 Adding Keypad Passcodes 21 6 3 Delete a Single Passcode 21 6 4 Delete All Passcodes 22 6 5 Passcode Disguise 22 Section 7 Using the Passive Function 22 Section 8 Using the Mute Function 23 8 1 Activating Mute Mode 23 8 2 Deactivating Mute Mode 23 Section 9 The TurboLock Plus App 24 9 1 App Installation 24 9 2 Setting up Wi Fi Bridge 24 9 3 Pairing the Turbolock to Wi Fi Bridge 25 9 ...

Page 4: ...ed during the call Please record this information below Date of Purchase Place of Purchase 1 2 Safety Warnings When reading this manual note these icons Notes with this icon MUST be read understood and obeyed to prevent injury or damage Notes with this icon include relevant information General Precautions The lock shall only be used as described in this manual Verify that all parts of the lock are...

Page 5: ...nctionality may only be achieved when the app is used 1 3 End of Life Disposal This product must not be disposed of by incineration landfilling or mixing with household trash Improper disposal of the battery contained within this product may result in the battery heating up rupturing or igniting which may cause serious injury The substances contained inside the battery present chemical risks to th...

Page 6: ...ened Turn counterclockwise to loosen 15 6 TurboLock TL111WM Section 2 Package Contents Overview 2 1 Contents TL111WM Wi Fi Smart Lock x 1 Outside Knob x 1 Inside Knob x 1 Latch Assembly x 1 Wood Screws x 6 Mounting Screws x 2 Inside Screws x 3 Keys x 2 Hex Key x 1 Wi Fi Bridge x 1 Mounting screws may already be inside the lock upon opening Requires 4x AAA batteries not included 2 2 Overview Do not...

Page 7: ...s of entry method the door can only be opened while the backlight is still on and the lock is beeping After it stops the lock will automatically engage again and lock the door Using the Admin Passcode Use the keypad to enter the admin passcode then press to unlock the door For added security the admin passcode must be changed from the manufacturer s default after installation and initial testing S...

Page 8: ...to Section 8 5 Use E Keys in App for more information E keys may have restricted access according to the app Admin s discretion All e key usage is logged in the Turbolock Plus Lock View history log Refer to Section 8 for more details The TL111WM does not have integrated Wi Fi You must have active data connection and Bluetooth on your smartphone to engage the lock using shared e keys Using the Emer...

Page 9: ...anywhere in the world Generate temp keypad passcodes from anywhere in the world Share and manage eKeys from anywhere in the world View unlock records from anywhere in the world Manage user access from anywhere in the world Directly from the TL111WM Wi Fi Smart Lock You Can Credit edit admin passcodes Create edit keypad passcodes Lock unlock with keypad passcode Enable disable mute mode Engage pass...

Page 10: ... instructions for both Pre Installation and Main Installation If your door happens to have two cut outs check the clearance between the two Make sure there is enough distance so that you may seal off any extra opening 3 1 Pre Installation Part 1 Disassemble the Lock The TL111WM comes already assembled Before installation loosen the inside screws counterclockwise and mounting screws counterclockwis...

Page 11: ... much space behind the latch or if it s sticking out from the door the latch should be adjusted If the latch needs adjusting continue on to Step 2 otherwise go to Step 3 Step 2 Hold the front of the latch and the square opening from both sides pull or push to extend or retract the latch end as needed Fig 2 Insert the latch back into the door Step 3 Check the latch s bolt and make sure the rounded ...

Page 12: ...ighly recommended to leave the door open during installation Step 2 Align the back plate on the back of the door making sure the slot is facing upward Carefully feed the power cable through the center hole of the back plate Tighten the 2x mounting screws clockwise to fasten the back plate to the door Make sure both screws are tightened Fig 5 Step 3 Feed the power cable through the back plate cover...

Page 13: ...e screw is downward Use the hex key to tighten the inside screw clockwise to complete the installation Fig 9 Hex Key Power Cable Fig 7 Power Cable Fig 8 4 x AAA Batteries Inside Knob Hex Key Fig 9 Do NOT force the cable s connector end through any part of the lock Damaging the connector may make the lock unusable Step 7 The lock should now be ready to use It s highly recommended to use the default...

Page 14: ...ation and Main Installation 4 1 Pre Installation Part 1 Making the Opening Step 1 Using the provided template mark the locations for the centers of the backset and the latch hole Step 2 Bore a 54mm about 2 or 2 1 8 hole on door face then drill a 25mm about 1 hole into the edge of the door so that it intersects with the larger hole When drilling the 54mm about 2 or 2 1 8 hole it s recommended to dr...

Page 15: ...ly x 1 Battery Compartment x 1 Back Plate Cover x1 and Back Plate x 1 You only need to loosen the inside screws Do not fully detach them The middle inside screw will recede into the fixture when loosened Middle Inside Screw Outside Knob Latch Assembly Inside Knob Inside Screws x 3 Mounting Screws x 2 Back Plate Back Plate Cover Battery Compartment This middle inside screw will recede into the fixt...

Page 16: ...e careful not to chisel too deep otherwise the lock may not function correctly after installation Step 3 Insert the latch into the hole and check it The latch s plate should sit flush against the edge of the door Fig 12 If there s too much space behind the latch or if it s sticking out of the door the latch should be adjusted If the latch needs adjusted move to Step 4 otherwise skip to Step 5 Step...

Page 17: ...hisel to make the hollow aka mortise more square If you choose to use the strike box you may need to chisel slightly deeper Fig 17 If using a spade bit do not drill at high speeds as this may tear out extra wood and or damage the door or doorframe Step 6 Hold the strike plate over the mortise Using a pencil mark a line around the edges of plate to use as a guide After marking at the straight edges...

Page 18: ...ad the two pegs through the smaller round holes If needed have someone hold the door itself or hold the outside knob flat against the front of the door Fig 18 Do NOT force the cable s connector end through any part of the lock Damaging the connector may make the lock unusable It s highly recommended to leave the door open during installation Step 2 Align the back plate on the back of the door maki...

Page 19: ...r the inside knob over battery compartment and make sure the side with inside screw is downward Use the hex key to tighten the inside screw clockwise to complete the installation Fig 23 Hex Key Power Cable Fig 21 Power Cable Fig 22 4 x AAA Batteries Inside Knob Hex Key Fig 23 Do NOT force the cable s connector end through any part of the lock Damaging the connector may make the lock unusable Step ...

Page 20: ...asscode is 123456 For security it is highly recommended that you change the admin passcode from the manufacturer default Step 1 Press the on the keypad Enter the default 123456 or the current admin passcode then press The TL111WM will beep 3 times It s now in Setup mode Step 2 Enter 1 then press Step 3 Enter the new admin passcode then press The TL111WM will beep 3 times indicating a successful op...

Page 21: ...l beep 3 times indicating a successful operation Step 3 Enter the keypad passcode and then press The TL111WM will beep 3 times indicating a new passcode has been saved You can create up to 9 keypad passcodes in Step 3 so long as the keypad is still backlit If the keypad backlight turns off you must go back to step 1 to create a new keypad passcode Step 4 Test the new passcode s to confirm the modi...

Page 22: ...the correct passcode sequence is entered regardless of how many digits were entered before or afterwards the TL111WM will unlock For example if your user passcode is 080808 you can successfully unlock the TL111WM by entering 11354080808 11080808 10808081 and so on Section 7 Using the Passive Function With this function active the TL111WM can open the door without requiring a passcode USE WITH CAUT...

Page 23: ...urn off the function when it is no longer needed Do not leave this function on for extended periods of time Mute mode will disable all notifications excluding the low battery warning 8 1 Activating Mute Mode Step 1 Press on the keypad and enter the current admin passcode Then press again The TL111WM will beep 3 times The lock is now in Setup mode Step 2 Press 6 and then After 3 beeps the lock will...

Page 24: ... 2 Download and install the app Step 3 Turn on your smartphone s Bluetooth function and open the app Step 4 Register for an account and reopen the app 9 2 Setting up Wi Fi Bridge Turn on the Bluetooth feature before setting up process To get the best Bluetooth signal it s recommended that you place the Wi Fi Bridge and Turbolock within a distance of 30 ft 10m Only compatible with 2 4 GHz networks ...

Page 25: ...ck will revert the admin passcode to the default and delete all user and keypad passcodes After the new smartphone is paired to the lock the previous phone will no longer have Admin privileges For App operations there is only one admin but there can be multiple users Step 1 Press on the keypad and enter your current admin passcode then The lock will engage and beep 3 times It s now in Setup mode S...

Page 26: ...y passcode for the first time use Slide to toggle the feature Make sure the Web icon is lit up Send Key Tap to enter the Send E Key screen From here you can send E keys to other users or generate temporary keypad unlock codes Manage E Key Tap to enter Manage E Key screen From here you can delete unlock codes Reset Admin Tap to reset admin passcode Make sure the Web icon is lit up Unlock Records Ta...

Page 27: ...use e keys instead For instructions refer to Section 9 6 Managing E Keys FIRST TIME USE Make sure the lock is online Before you can generate temporary keypad passcodes you MUST tap Reset Keys on the app home screen Generate Keypad Passcodes in App Step 1 After opening the app tap to enter the Send E Key screen Step 2 Tap Keypad Code to enter the Send Keypad Code screen Step 3 Code Usage limits the...

Page 28: ...eys screen Step 2 Select the user account or Select All then tap Delete Step 3 Now the E Keys User s can t open the lock via Turbolock Plus app any more Fig 9 Using E Keys in App Only the Admin can share e keys with other users Those users must also download the Turbolock Plus app and register for an account After e keys are successfully shared with users they can use the app to open the lock from...

Page 29: ...igital keys and codes issued via the app will be erased In order to restore app functionality it must be paired with the lock again See Section 9 3 Pairing the Turbolock to Wi Fi Bridge Option 1 Step 1 Press on the keypad and enter the current Admin Passcode Then press again Step 2 The TL111WM will beep 3 times Press 5 followed by before the lock s backlight turns off After another 3 beeps the loc...

Page 30: ...porary Lock Codes 5 temporary keypad passcodes can be generated from the app distributed evenly between the three Code Usage limits Keypad Codes 9 user 1 admin Passcode Length Admin 6 digits Passcode Length User 4 or 6 digits Pressing Cycle 200 000 Minimum OS Requirements IOS 9 0 or Android 5 1 above Micro USB 1 x USB universal mobile power bank Working Temperature 4 F 140 F 20 C 60 C Door Require...

Page 31: ...sive cloth Be sure to dampen the cloth with clean purified water The TL111WM meets IP65 water resistance It can withstand splashes and contact with water once properly installed however do not submerge the lock Do not let water and liquids get into the lock s electric parts or battery compartment Section 13 Troubleshooting Problem Possible Cause Solution s Why can t I open the door Too much time h...

Page 32: ...he batteries Can not generate temporary keypad passcodes from app For the first time use didn t tap Reset Keys on the app home screen or even you have tap still fail to generate temporary keypad passcodes For the FIRST TIME USE Make sure the app is connected Tap Reset Keys on the app home screen then proceed to generate temporary keypad passcodes The 5 temporary keypad passcodes limit is reached N...

Page 33: ...connected to the router Connect the Wi Fi bridge to the router Wi Fi Bridge reponse time slow or timeout The network connection on smartphone is too slow Wait for a stronger network connection or change to a stronger network connection for smartphone Wi Fi Bridge fail to connect to smartlock The lock is not a factory setting Reset TL111WM to factory setting and try to connect again The lock ID is ...

Page 34: ...y covers product defects in materials and workmanship under normal use This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers This Warranty gives you specific legal rights and you may also have other rights which vary from state to state This Warranty starts on the date of your purchase and lasts for one year the Warranty Period The ...

Page 35: ...authorized repair g normal wear and tear or h external causes such as accidents abuse or other actions or events beyond our reasonable control Important Do not disassemble the Product Disassembling the Product will void this Warranty Only WP or a party expressly authorized by WP should perform service on this Product DISCLAIMER OF WARRANTY THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE R...

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