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Troubleshooting Tips

Possible cause

Solution

Volume control turned down

Press the Volume Up button on the Xbox One Audio Adapter 

If necessary, press the Game button of the Chat/Game Mix. 

Loose connector

Confirm that each plug is inserted firmly and fully.

Possible cause

Solution

Microphone muted

Press the Mic Mute button on the Xbox One Audio Adapter.

Mic boom loose

Confirm that the mic boom is fully inserted into the jack on 

the left earcup. 

Possible cause

Solution

Chat volume control turned 

down

Press the Chat Button on the Chat/Game Mix of the Xbox One 

Audio Adapter. 

Loose connector

Confirm that each plug is inserted firmly and fully. 

No sound/low sound

Microphone not working

If your issue is not resolved by these steps, please visit

 turtlebeach.com/support

No chat volume/low chat volume

Summary of Contents for Ear Force XO Seven

Page 1: ...User Guide premium xbox one gaming headset For Xbox One I Mobile Designed for...

Page 2: ...ch Ear Force XO SEVEN headset from Turtle Beach You ll enjoy powerful gaming audio and chat on the Xbox One as well as for mobile gaming Turtle Beach brings over 35 years of expertise to transforming...

Page 3: ...Headset P5 Parts and Controls P6 Setup and Connections Xbox One Consoles P7 Setup and Connections Mobile Sources P9 Specifications P10 Troubleshooting Tips P11 Important Safety Information P12 Complia...

Page 4: ...ts E F D B C A XO SEVEN Headset Mobile Adapter Cable Detachable Boom Mic Turtle Beach Sticker For our Knowledgebase and Technical Support please visit turtlebeach com support Xbox One Audio Adapter He...

Page 5: ...omize the XO SEVEN with swappable speaker plates available in dozens of designs from turtlebeach com speakerplates Be social Chat in game or with friends on Skype and Xbox LIVE using the high quality...

Page 6: ...ntroller icon or Chat person icon Headset Jack Connect the headset plug here Always insert firmly Volume Down Press to lower overall game and chat volume Volume Up Press to increase overall game and c...

Page 7: ...be prompted to install one 2 Open the battery compartment on the back of the controller and remove the batteries 3 Plug the Xbox One Audio Adapter into the bottom of your controller 4 Plug in your XO...

Page 8: ...on 2 Insert the Xbox One Audio Adapter into the Xbox One Controller Controller not included 3 Connect the Headset Breakaway Cable to the 6 pin connector hanging from the XO SEVEN Headset 4 Insert the...

Page 9: ...emove the microphone boom if currently connected Disconnect the Headset Breakaway cable and connect the Mobile Adapter cable This cable includes an In line Microphone 2 Insert the cable from your Mobi...

Page 10: ...ponse 20 Hz 20 kHz Condenser microphone frequency response 100 Hz 10 kHz Earcup style Around ear Sound pressure level 120 dB 1 kHz Total harmonic distortion 1 Headphone cable 3 feet 0 91 m with stereo...

Page 11: ...hone muted Press the Mic Mute button on the Xbox One Audio Adapter Mic boom loose Confirm that the mic boom is fully inserted into the jack on the left earcup Possible cause Solution Chat volume contr...

Page 12: ...els so a level that may not cause initial discomfort can still damage your hearing If you experience ringing in your ears after listening with the headset it means the volume is set too loud The loude...

Page 13: ...the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian...

Page 14: ...65 EU REACH 2006 1907 EC WEEE 2012 19 EU Packaging 94 62 EC Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required...

Page 15: ...ion receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Korean Compliance Statement B B Class B Broadcasting Communicat...

Page 16: ...by various manufacturers in performing warranty repairs and building replacement products If VTB repairs or replaces a product the original Warranty Period is not extended however VTB warrants that re...

Page 17: ...or lease is modified or tampered with is damaged by Acts of God power surge misuse abuse negligence accident wear and tear mishandling misapplication or other causes unrelated to defective materials...

Page 18: ...e available in some countries where this product is sold All other trademarks are the property of their respective owners Actual product appearance may differ from imagery This product is compliant wi...

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