9
5.2
Operating the 1T-CT-633 Extender
Once the connections have been made and power applied, Check to see if there is a
picture on the display device at the receiver end and audio is being received. If the
display and audio are working, there are no additional operational adjustments required.
If there is no picture, or if the audio is either missing or has a problem, make certain that
the HDMI/Cat.6 switch is in the correct position and then try moving the 8 Bit/12Bit
switch to each of its two positions while you recheck for a picture and correct audio on
the remotely located display device.
Note: For either initial power up or after you change the HDMI/Cat.6 switch setting, it is
recommended that the power on sequence be as follows: HDMI to Cat.6 Transmitter,
Cat.6 Repeater, HDMI to Cat.6 Receiver, HDMI source and HDMI destination device
–
in that order.
6.0 TROUBLESHOOTING
Other than faulty cables or attempting to use the product over too great a distance,
there are seldom problems with these Video Extender products.
If there is no image present at the remote location, connect the display device directly to
the source to make certain that the problem is not in the display. If an image is present
under those circumstances, make certain the transmitter and receiver(s) are receiving
power. Next make certain your Cat.6 cable is defect free and the RJ-45 connectors are
securely attached to the cable at each end. After trying the above suggestions should
the problem still persist, contact your dealer for additional suggestions before contacting
TV One. Should the dealer’s technical personnel be unable to assist you, contact TV
One via our support website:
http://tvone.crmdesk.com.
Create a technical support
request on the site and our support team will respond within a short period of time.
