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TWIN EAGLES LIMITED WARRANTY 

Manufacturer Warranty:

  Twin Eagles warrants that this grill is designed and manufactured to be free from 

defects in materials and workmanship for a period of one year from original date of purchase. 
 

Extent of Warranty:

  This warranty shall apply only to the products delivered in the continental United States 

and Canada.  It extends to the selling dealers to the original purchaser at the original site of installation:  This 
warranty becomes valid at the time of purchase and ends either by specified timeframe listed above, owner transfer 
or relocation. 

In order to activate the warranty we require that you send in the attached warranty 

registration card.  This registration is for our internal use only and will only be used in the event we need 
to send you important safety related product information.  The information will not be sold or used for any 
marketing related purposes.

 

 

Warranty Performance

:  In the event of malfunction or defect covered under the terms of this warranty, the 

factory authorized selling dealer and or 

authorized distributor

 is responsible for performing all necessary 

repairs.  To obtain service, contact the nearest authorized retailer.  In the event the consumer is unable to obtain 
satisfactory customer service from the authorized dealer, please call us directly at 

(800) 789-2206

.  We may 

require that a written notification be submitted to Twin Eagles Customer Service Department within ten (10) 
days of the reported failure.  

There will be no charge for parts if they are covered under our warranty. 

In the event of any warranty replacement, all removal, replacement, installation and shipping costs are the 
responsibility of the grill owner.  All field service costs are not covered in any way by this warranty. If 

Twin 

Eagles 

determines that repair of a covered item is not feasible, 

Twin Eagles 

reserves the right to replace the 

defective merchandise.     
 

Warranty Limitations and Exclusions:

 This warranty does not apply to damages resulting from negligence, 

alteration, misuse, abuse, accident, natural disaster, improper installation or improper operation, unauthorized 
adjustments or calibrations, dings, dents, scratches, nor damages due to harsh chemicals (i.e. cleaning products 
improperly applied).  Warrantor is not responsible for consequential  or incidental damages.  Under no 
circumstances shall 

Twin Eagles 

or any of its representatives be held liable for injury to any person or damage 

to any property, however arising.  

This warranty does not apply to commercial use, or to products with 

altered or removed serial numbers.  
 
Important:  Please retain original proof of purchase to establish warranty period. 

Any implied warranties of merchantability and fitness applicable to the equipment are limited in duration to the 
period of coverage of this express written warranty.  This warranty grants specific legal rights to the purchaser.  
Other rights, which may vary from state to state, may also apply.  Title to the merchandise passes to the 
consignee upon acceptance by the carrier.  After acceptance by the carrier, the merchandise travels at the risk of 
the purchaser.  In the event of freight damage, do not refuse shipment.  Advise both the freight agent and the 
shipper of the damage.  Note the details of that damage on the freight bill before any freight charges are paid 
and file a claim for damages with the freight agent.  
 

Summary of Contents for Salamangrill TESG-24L

Page 1: ...P N 19280D 04 19 TWIN EAGLES Salamangrill INSTALLATION USE AND CARE MANUAL MODELS TESG 24L TESG 24N ...

Page 2: ...ing and spending time together as much as we do making memories that linger long after the grill cools down Thank you and welcome Dante Cantal Owner and Founder FOR YOUR RECORDS Please record the product information below and refer to it when contacting TWIN EAGLES This information is found on the data nameplate located on the rear face of the unit Model __________________________________ Serial _...

Page 3: ...en 5 secondes fermez le robinet du brûleur attendez 5 minutes et procédez de nouveau à l allumage W A R N I N G Electrical Grounding Instructions This outdoor gas cooking appliance is equipped with a three prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong outlet Do not cut or remove the third prong from this plug A V E...

Page 4: ...use an open flame to test for a gas leak Also inspect the gas hose for any wear or cuts if found it must be replaced prior to operating the Salamangrill 10 Always use caution when operating the grill in a windy area Keep away from water sprinklers and rainfall 11 The use of accessories not included or recommended by the appliance manufacturer may cause damages injuries and or other serious problem...

Page 5: ...ase Drip Pan SS Front Cover Vinyl Cover OPERATING INSTRUCTIONS General Operating Instructions Battery Replacement COOKING TIPS CLEANING AND MAINTENANCE Stainless Steel Grill Rack Slide Drip Pan Pizza Stone Infrared Burner Spider and Insect Warning EXPLODED VIEW REPLACEMENT PARTS Exploded View Parts List TROUBLESHOOTING GUIDE WARRANTY WARRANTY REGISTRATION 1 2 3 4 4 5 6 6 6 6 7 7 8 9 9 10 10 10 10 ...

Page 6: ...GULATED GAS SUPPLY L P GAS SAFETY REQUIREMENT The LP gas supply cylinder must be constructed and marked in accordance with the Specifications for LP gas Cylinders of the U S Department of Transportation D O T or the National Standards of Canada CAN CSA B339 Cylinders Spheres and Tubes for the Transportation of Dangerous Goods and Commission as applicable and 1 Provided with a listed overfilling pr...

Page 7: ...following a One side of the enclosure shall be fully open or b For a cylinder enclosure having four sides a top and a bottom and intended for installation in a built in enclosure 1 At least one ventilation opening shall be provided on the exposed exterior side of the enclosure located within 5 in 1 27mm of the top of the enclosure and unobstructed The opening s shall have a total free area of not ...

Page 8: ...e all connections are leak tight using a soapy water solution Reference page 5 for leak test procedure WARNING DO NOT STORE SPARE LP GAS CYLINDER UNDER OR NEAR THIS APPLIANCE NEVER FILL THE CYLINDER BEYOND 80 PERCENT FULL FAILURE TO DO SO A FIRE CAUSING DEATH OR SERIOUS INJURY MAY OCCUR IMPORTANT INFORMATION NOTE use only a 20 lbs 5 gallon capacity gas cylinder WARNING DO NOT USE A DENTED OR RUSTE...

Page 9: ...ressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psi 3 5 kPa GAS REGULATOR CHECK CONVERSION If the gas grill is factory built for natural gas the regulator supplied is set for 4 water column The regulator is convertible to 10 in wc 2 49 kPa for system LP application Do not use with a 20 lb LP cylinder Make sure that the regulator is set for the correct ga...

Page 10: ...the factory supplied hose and regulator must be used Use only replacement regulator and hose assemblies specified by Twin Eagles LEAK TEST Prepare a leak testing solution of sudsy water by mixing in a spray bottle with half liquid soap and half water Confirm that all control knobs are in the OFF position Turn the main gas valve supply ON Apply leak testing solution by spraying on the pipe joints f...

Page 11: ... rack DOWN with both hands You will hear a Snap when it comes off To place back on do the opposite Grease Drip Pan Cooking Rack assembly is to be inserted as shown on picture 2 1 3 SS FRONT COVER CAUTION DO NOT use the front cover while the burner is on or while cooking To install cover as shown Stainless Steel cover is strictly used to keep dust debris from cooking area only 4 VINYL COVER Place t...

Page 12: ... turn the IR burner to OFF and wait for five minutes and repeat steps 4 6 on this procedure 8 The IR burner color will be blue at initial start Within 2 minutes the burner will start glowing red After pre heating the grill for 5 minutes to allow cooking rack to heat up you are now ready to start grilling your steak chicken or fish melt cheese or cook your own pizza The rack has 4 pre set positions...

Page 13: ...inless cook at medium high heat with carriage at the 2nd highest setting from top Cook approximately 3 to 4 minutes each side Chicken pieces Medium Heat Cook at Medium Heat with carriage 3rd setting from the top Cook turning occasionally for 25 to 30 minutes PIZZA Do not use frozen pizza Only defrosted pizzas Never soak the pizza stone in any liquid Heat stone on carriage set at medium high heat w...

Page 14: ...ot allow food particles or grease to be left inside your TWIN EAGLES products These can attract rodents which are unsanitary and are likely to cause physical damage by chewing on the wiring which can cause permanent damage to the electrical components If you are located along the coast or in the desert wind driven sand is extremely abrasive and can pit and scratch the stainless steel Keep your TWI...

Page 15: ...ool pizza stone in the lowest rack then heat up the grill 7 This pizza stone is an unglazed porous plate and can absorb cooking oils or other ingredients of a liquid nature it is for this reason that we recommend that you only use the pizza stone for making pizza and other non oily products Recipes that require oils butter margarine or lard are not recommended for use with this pizza stone 8 This ...

Page 16: ...11 EXPLODED VIEW ...

Page 17: ...44 LEVEL BRACKET 1 18 S23088Y VALVE ASSEMBLY 1 19 S14191 SPRING 1 20 S20750Y GAS FLARE BRACKET 1 21 S20749 SPRING BRACKET 1 22 S20708 RY SIDE COVER RH ASSEMBLY 1 23 S20708 LY SIDE COVER LH ASSEMBLY 1 24 S20703WY BACK LINER ASSEMBLY 1 25 S20709 BACK COVER 1 26 S13344 IR BURNER 1 27 S12640 ELBOW 1 28 S15108 57 LP ORIFICE 57 DMS 1 29 S15108 50 NG ORIFICE 50 DMS 1 30 S20715 TOP INSULATION PANEL 1 31 S...

Page 18: ...ite This is normal with infrared burners especially when an LP tank is installed for the first time since air could be trapped in the flex hose II It is normal to hear a popping sound when the IR grill burner is first turned ON Low heat generated with knob in HI setting 1 Check for any bent or kinked fuel hose 2 Check for proper gas supply and pressure 3 Pre heat grill for 2 3 minutes or until the...

Page 19: ...nty replacement all removal replacement installation and shipping costs are the responsibility of the grill owner All field service costs are not covered in any way by this warranty If Twin Eagles determines that repair of a covered item is not feasible Twin Eagles reserves the right to replace the defective merchandise Warranty Limitations and Exclusions This warranty does not apply to damages re...

Page 20: ...THIS PAGE IS INTENTIONALLY LEFT BLANK ...

Page 21: ...rial Number located on firebox and on bottom right side of the Front Panel Gas Type Date of Purchase A description of the problem WARRANTY REGISTRATION Customer Name Model Address Serial City State Date Purchased Zip Dealer s Name Phone Dealer s Address e mail This Warranty Registration card must be returned within thirty days of purchase to properly activate your warranty This information is for ...

Page 22: ...Customer Service ATTN Warranty Department 13259 East 166th Street Cerritos CA 90703 Fax no 562 802 3391 Cut Here Place Postage Here ...

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