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11 

 

c)

 

If you do not smell gas, locate the pilot burner of the heater which is mounted at the front end of the 
main burner.  Make sure you have a line of sight to this pilot burner location. 

d)

 

Turn the gas heater 

ON

 by pressing the 

ON

 button on the remote control and press 

HI

.  For heaters 

that are wired to an external switch, flip the switch to the 

ON

 position 

e)

 

Allow the pilot burner and main burner to burn for about 

10-15

 

seconds.

 

f)

 

Then turn the gas heater 

OFF

 and the pilot burner should shut off.  It could take about 

5 seconds

 for 

the pilot flame to go completely OFF. 

g)

 

CRITERIA

 

If the pilot burner shuts-off in about 5 seconds, the gas valve is working properly. 

 

If the pilot burner continues to burn after the 5 seconds, please shut-off the main gas supply 
line to the heater.  Then immediately contact your local distributor or dealer for a repair or 
replacement of the gas valve assembly 

 

NOTES: 

 

Some white smoke and green flame may appear during the initial start-up of the heater but it 
will dissipate with proceeding use. 

 

AUTO-LOCK OUT 

 

If the pilot continuously sparks for 60 seconds and the spark sensor doesn’t sense a 
flame, it will go into safety AUTO LOCK OUT feature and shutoff the ignition 
system.  Check that all heaters requirements have been applied.  Then push the “OFF” 
button for 2 seconds to reset the system.  Push the “ON” button again to light the 
pilot.  If the heater will not light after 3 attempts, shutoff the heater, shut-off the 
heater’s manual gas inlet valve and call your qualified service agency 

 
USING THE GAS HEATER: 

a.

 

Always test the pilot burner ignition as per Step 4 above to ensure that the gas valve is working 
properly. 

b.

 

Turn the main gas supply valve to the OPEN position. 

c.

 

Push the “HI” button, then push the “ON” button, you will hear clicking sounds and will see sparks 
to the igniter pilot.  (Always start with HI setting during initial start-up) 

d.

 

Once the pilot is lit, the pilot will ignite the infrared burner within 4 seconds.  During ignition a 
smooth flame will roll down the length of the infrared burner.  Flame should stabilize on the ceramic 
surface.  Within 60 seconds the burner will start to glow bright and radiates heat 

NOTE: The ceramics portion of the infrared burner should glow bright within 60 seconds and may be 

difficult to see in bright sunlight. 

! WARNING ! 

Never attempt to manually light the burner with a match or other source of flame.  Twin Eagles heater utilizes 

an automatic lighting ignition. 

e.

 

HI – LOW SETTING 

a.

 

Push the 

“HI”

 button and the heater will adjust the gas flow to 37,000 BTU/Hr. 

b.

 

Push the 

“LO”

 button and the heater will adjust the gas flow to 25,000 BTU/Hr. 

5.

 

SHUTTING DOWN THE HEATER  

 

Push “OFF” on the remote control and verify that the pilot burner and the pilot have turned off.  

Should you need to shut down your heater for service or maintenance, the main gas valve next to the 

heater should also be turned “OFF”. 

Summary of Contents for TEGH48-B

Page 1: ...P N 24254B 12 17 OUTDOOR GAS INFRARED PATIO HEATER INSTALLATION USE AND CARE MANUAL MODEL TEGH48 B ...

Page 2: ...n Thank you and welcome TWIN EAGLES _____________________________________________________________________________ FOR YOUR RECORDS Please record the following information and refer to them when contacting the company or an authorized service agent The model number and serial number are found on the nameplate located on the upper left corner of the back cover Model ________________________________ ...

Page 3: ... n est pas raccordée en vue de son utilisation ne doit pas être entreposée dans le voisinage de cet appareil ou de tout autre appareil THIS APPLIANCE IS FOR OUTDOOR USE ONLY If stored indoors detach and leave L P cylinder outdoors CE APPARIEL EST POUR UTILISATION À L EXTÉRIEUR SEULEMENT Si l appareil est entreposé à l interieur enlever les bouteilles et les laisser à l extérieur B E F O R E L I G ...

Page 4: ...REQUIREMENTS LEAK TEST SELECTING MOUNTING LOCATION MOUNTING CLEARANCES ELECTRICAL INSTRUCTIONS OPERATING INSTRUCTIONS PREVENTIVE MAINTENANCE TROUBLESHOOTING GUIDE EXPLODED VIEW REPLACEMENT PARTS LIST LIMITED PRODUCT WARRANTY WARRANTY REGISTRATION CARD 1 2 3 4 7 9 10 12 13 14 15 16 ...

Page 5: ...e Safety Grille that provides shielding from wind Wind proof up to 15 MPH Great option for patios with limited floor space of high traffic areas NG Natural Gas or LP Liquid Petroleum Gas or Propane Gas conversion kits available Optional 120V AC adapter usage is optional o Comes standard with Stainless Steel 16 gauge mounting brackets Flexible gas hose approved for NG or LP installation Wall mounte...

Page 6: ...ory Gas Inlet Pressure Nat Gas Propane Maximum Pressure 10 W C 13 W C Minimum Pressure 6 W C 11 W C Manifold Pressure 5 W C 10 W C a A minimum pipe size of is required for inlet piping A leaver handled shut off gas valve should be installed within 6 feet of the appliance for servicing the unit b Check with local and state plumbing and heating codes regarding sizing of gas lines c All gas connectio...

Page 7: ...ts and wear that may affect the safety before each use Only the factory supplied hose and regulator must be used Use only replacement regulator and hose assemblies specified by Twin Eagles If you are using a propane tank check to ensure that there are no holes dents rusted weak spots cracks or other damage on the propane tank If any damage is detected the tank should be replaced immediately LEAK T...

Page 8: ...d approved for outdoor installation and has passed basic wind and rain tests However do not expose the heater under extremely harsh weather conditions and very windy areas 4 FIRE SPRINKLERS a Fire Sprinklers must be located at an appropriate distance from each heater to avoid accidental activation of the sprinkler Ethylene glycol propylene glycol antifreeze solutions or any other potentially flamm...

Page 9: ...eatest heat loss such as the open side of a semi protected patio area MOUNTING BRACKET ASSEMBLY Angle Mounting the heater may be angle mounted to a maximum of 30 to accommodate mounting the heater around edges of the patio or under eaves NOTE Use only the mounting brackets provided by the manufacturer Heater must be leveled only on a Horizontal Axis but can be angled to a maximum of 30 degrees in ...

Page 10: ...t of combustion gases which may result in damage to the front grille NOTE Use only the mounting brackets provided by the manufacturer Heater must be leveled only on a Horizontal Axis but can be angled to a maximum of 30 degrees in reference to the floor DO NOT mount the heater on a vertical axis Such installation is considered unsafe and improper and will automatically VOID the product s warranty ...

Page 11: ...earance of 24 inches above the heater must be maintained to plastics vinyl or any other materials that may be adversely affected by radiant or convection heat WARNING The clearances shown below are applicable to vehicles parked below or in front of the heater s They are also applicable to retractable awnings umbrellas pergolas etc whether the heater is ON or OFF Do not place any objects whether co...

Page 12: ...the flue outlet of the heater The heater must be installed in a location so that it is readily accessible for servicing and have no restriction of airflow for combustion air and exhaust flue IMPORTANT ALL AREAS AROUND THE HEATER MUST BE CLEARED OF ANY COMBUSTIBLE MATERIALS ...

Page 13: ... for a whole season To install the AC Adaptor An AC DC volt adapter can be used in which case the batteries will become a back up voltage supply The adapter must NEVER be located inside the heater control compartment If adapter is used provide a 120 volt outlet near the end of the heater but not directly above the heater a Run the power lead connectors of the AC adapter through the small hole next...

Page 14: ...nchronization NOTE Holding for 10 seconds will clear the module Multiple heater application a Push and hold the LEARN button on the module for 2 seconds until it beeps and then remove a battery Repeat same step for all heaters b Install the battery only to one heater c Push and hold the LEARN button until it beeps once and then push and hold the ON button on a remote control and the next beep soun...

Page 15: ...ON button again to light the pilot If the heater will not light after 3 attempts shutoff the heater shut off the heater s manual gas inlet valve and call your qualified service agency USING THE GAS HEATER a Always test the pilot burner ignition as per Step 4 above to ensure that the gas valve is working properly b Turn the main gas supply valve to the OPEN position c Push the HI button then push t...

Page 16: ... corrosive environment that will cause the corrosions resistant type 304 stainless steel to develop surface oxidation corrosions or rust Certain areas may discolor overtime This is a normal discoloration caused by the intense heat given off by the burners TWIN EAGLES products have been tested in saline solutions highly chlorinated solutions and have been tested against exposure to highly acidic fo...

Page 17: ...me inconsistently Do not operate equipment until wind dies down or heater is relocated to less windy condition 2 Pilot flame is too small for flame sensing Increase pilot flame such that flame surrounds the pilot sensor rod 3 Heater is installed reversed such that the pilot sensor is below the pilot flame instead of above or even to the pilot flame Correct installation such that the gas inlet is o...

Page 18: ...14 EXPLODED VIEW ...

Page 19: ...NG 1 14 S12407 Flex Tubing 1 15 S16240 Orifice Elbow 2 16 S21959 Baffle Venturi 1 17 S15325 Gas Hose 1 18 S21964 Cover Module 1 19 S21944 Bracket Control Module 1 20 S16171 Control Module 1 21 S16175 Remote Control Black 1 22 S16174 AC Adapter Optional 1 23 S12654 Coupling 3 8 M Flare x 3 8 MPT 1 24 S15113 Valve Dual Stage 1 25 S15114 Rate Screw Orifice LP 1 26 S15115 Rate Screw Orifice NG 1 27 S2...

Page 20: ...excludes discoloration surface scratches weather and atmospheric related staining and minor surface rust and oxidation which are normal conditions and are to be expected with any outdoor product This warranty does not apply to damages resulting from negligence alteration misuse abuse accident natural disaster loss of electrical power to the product for any reason improper installation or improper ...

Page 21: ...lesgrills com Please provide Model number Serial Number Date of Purchase A description of the problem WARRANTY REGISTRATION Customer Name Model Address Serial City State Date Purchased Zip Dealer s Name Phone Dealer s Address e mail THIS WARRANTY REGISTRATION CARD MUST BE RETURNED WITHIN THIRTY DAYS OF PURCHASED TO PROPERLY ACTIVATE YOUR WARRANTY THIS INFORMATION IS FOR INTERNAL USE ONLY OR YOU MA...

Page 22: ...18 Customer Service ATTN Warranty Department 13259 East 166th Street Cerritos Ca 90703 Fax No 562 802 3391 Place Postage Here Cut Here ...

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