Twin Eagles TEGH48, Installation, Operation & Maintenance Manual

Page 1: ... 802 3488 www twineaglesbbq com Model TEGH48 Installation of TWIN EAGLES heater must onlybe performed bya person knowledgeable about gas appliance To the Installer Please read these instructions completely before installation and give this manual to the owner To the Owner Keep this manual in a safe place for future reference NEED ASSISTANCE PLEASE CALL 800 789 2206 ...

Page 2: ...end reading this manual carefully before your first use to insure safety proper care and operation Thank you and welcome TWIN EAGLES _____________________________________________________________________ FOR YOUR RECORDS Please record the following information and refer to them when contacting the company or an authorized service agent The model number and serial number are found on the nameplate l...

Page 3: ...e authority having jurisdiction The technician must be knowledgeable specifically trained and experienced in the installation of this type of gas equipment Read these instructions thoroughly for proper installation operation service or maintenance instructions before installing or servicing this heater Improper installation adjustment alteration service or maintenance can result in death injury or...

Page 4: ... Location Bracket Assembly 7 10 Mounting Clearances 11 12 Electrical Instruction Battery Installation 13 Operating Instructions Remote Control Synchronization 14 16 Preventive Maintenance 17 Troubleshooting Guide 18 19 Replacement Parts List Use only TWIN EAGLES replacement parts 20 Limited Product Warranty 21 Warranty Registration Card SAVE THIS MANUAL FOR FUTURE REFERENCE 2 ...

Page 5: ...ive Safety Grille that provides shielding from wind Wind proof up to 15 MPH Great option for patios with limited floor space or high traffic areas NG Natural Gas or LP Liquified Petroleum Gas or Propane Gas Conversion kits available Optional 120V AC adapter usage is optional Comes standard with Stainless Steel 16 gauge mounting brackets Flexible gas hose approved for NG or LP installation Wall mou...

Page 6: ...tures o Heaters must be installed so that minimum clearances marked on the heaters will be maintained from vehicles parked below the heater b When equipped with an AC DC adapter the heater must be electrically grounded in accordance with the National Electrical Code ANSI NFPA 70 when an external electrical source is utilized In Canada the CSA Canadian Electrical Code C22 1 Part 1 applies 2 GAS SUP...

Page 7: ...technician in accordance with all requirements of the authority having jurisdiction The technician must be knowledgeable specifically trained and experienced in the installation of this type of gas equipment and related gas system components and with all precautions required regarding this type of equipment Some states or provinces require installation and service personnel to be licensed If your ...

Page 8: ...ent regulator and hose assemblies specified by Twin Eagles If you are using a propane tank check to ensure that there are no holes dents rusted weak spots cracks or other damage on the propane tank If any damage is detected the tank should be replaced immediately 1 Prepare a leak testing solution of sudsy water by mixing in a spray bottle with half liquid soap and half water LEAK TEST 2 Confirm th...

Page 9: ...und the heater to avoid damage to vinyl siding Check with the manufacturer of the material siding for details 3 WEATHER CONDITIONS This gas heater has been designed tested and approved for outdoor installation however it is imperative that these heaters are protected from rain ocean spray moisture and high wind If these heaters are exposed to these elements it is quite possible that the valve and ...

Page 10: ... ventilation air to this heater If using a propane tank keep the ventilation openings free and clear from debris c Heater must be in a location that allows uniform air pressure around the entire heater d Heaters shall be provided with natural or mechanical means to supply and exhaust at least 4 CFM per 1 000 BTU per hour of heater input This equates to 150 CFM Exhaust opening for removing the flue...

Page 11: ...OT USE HEATER Wall Left side bracket Right side bracket 0o Ceiling CEILING MOUNTED Degrees o are in reference to the floor Right side bracket Floor 0o DO NOT USE 30o 30o Left side bracket HEATER Angle mounting The heater may be angle mounted to a maximum of 30º maximum to accommodate mounting the heaters around the edges of the patio or under eaves NOTE Use only the mounting brackets provided by t...

Page 12: ...ounting brackets provided by the manufacturer Heater must be leveled only on a Horizontal Axis Clearance around the heater must be maintained for prevent fire hazard and to allow proper ventilation of the heater Heater must be in a location that allows uniform air pressure around the entire heater but can be angled to a maximum of 30 degrees in reference to the floor DO NOT mount the heater on a v...

Page 13: ...mum clearance of 24 inches above the heater must be maintained to plastics vinyl or any other materials that may be adversely affected by radiant or convection heat WARNING The clearances shown below are applicable to vehicles parked below or in front of the heater s They are also applicable to retractable awnings umbrellas pergolas etc whether the heater is ON or OFF Do not place any objects whet...

Page 14: ...ve must be easily accessible NOTE Use only the mounting brackets provided by the manufacturer All areas around the heater must be cleared of any combustible materials Not to be installed in between the mounting brackets 48 NOTE Use only the mounting brackets provided by the manufacturer Heater must be leveled only on a Horizontal Axis but can be angled to a maximum of 30 degrees in reference to th...

Page 15: ...on 5 2 To install the AC Adaptor An AC DC volt adapter can be used in which case the batteries will become a back up voltage supply The adapter must NEVER be located inside the heater control compartment If adapter is used provide a 120 volt outlet near the end of the heater but not directly above the heater a Run the power lead connectors of the AC adapter through the small hole next to the gas i...

Page 16: ...nes If with the new batteries there are still no sparks synchronization is needed For synchronization perform the following steps Single heater application I Push and hold the LEARN button on the module for 10 seconds until it beeps 3 times II Push and hold the ON button on the remote and the beep sound will confirm synchronization I Push and hold the LEARN button on the module for 10 seconds unti...

Page 17: ...mpletely OFF 4 7 CRITERIA A If the pilot burner shuts off in about 5 seconds the gas valve is working properly B If the pilot burner continues to burn after the 5 seconds please shut off the main gas supply line to the heater Then immediately contact your local distributor or dealer for a repair or replacement of the gas valve assembly NOTES Some white smoke and green flame may appear during the i...

Page 18: ... infrared burner Flame should stabilize on the ceramic surface Within 60 seconds the burner will start to glow bright and radiates heat CAUTION The ceramics portion of the infrared burner should glow bright within 60 seconds and may be difficult to see in bright sunlight WARNING Never attempt to manually light the burner with a match or other source of flame Twin Eagles heater utilizes an automati...

Page 19: ...rs Use the mildest cleaner and always scrub in the direction of the grain Do not use steel wool to clean the surface Never clean the heater when it s hot LEAK TEST At the beginning of each fall winter season and after filling and reattaching the propane tank you should test the unit for gas leaks using soap solution Periodically inspect the connections for corrosion If you find a problem contact y...

Page 20: ...Remote control transmitter will not communicate with heater module receiver 1 Low battery in transmitter Replace 2 lithium batteries 3V 2 Low battery in battery pack or battery pack is unplug Open control panel and check if battery pack is plugged in or replace 4 AA batteries 3 Module switch is set to OFF Make sure module switch is set to REMOTE 4 Remote is not synchronized with module Refer to ma...

Page 21: ...he heater Correct installation and make sure only radiant heat passes through the front grille 2 Windy condition Excessive wind disrupts flow of combustion products such that combustion products flow though the front grille instead of out the top of the heater Locate heater in less windy conditions Burner makes loud rumbling noise during operation Burner does not glow and flares out 1 Damaged burn...

Page 22: ...rifice 50 LP Gas NOT SHOWN 1 12a 13112 TWIN EAGLES Logo 1 12b 13147 TWIN EAGLES Emblem 1 13a 13850Ya Heat Diffuser TEGH48 1 13b 13850Yb Heat Diffuser TEGH60 1 14a 21907 Door Component Compartment TEGH48 1 14b 21942 Door Component Compartment TEGH60 15 16171 Receiver Control Module NOT SHOWN 1 16 15113 2 Stage Gas Valve NOT SHOWN 1 17 13348 Orifice Pilot 0 012 LP NOT SHOWN 1 18 13349 Orifice Pilot ...

Page 23: ...ty we require that you send in the attached warranty registration card This warranty applies only to the original owner and may not be transferred This warranty does not apply to gas heaters that are NOT protected from rain ocean spray moisture and strong wind This warranty does not apply to damages resulting from negligence alteration misuse abuse accident natural disaster loss of electrical powe...

Page 24: ...2 3391 Warranty Registration Customer Name Model Address Serial City Date Purchased Zip Dealer s Name Phone Dealer s Address e mail This Warranty Registration card must be returned within thirty days of purchased to properly activate your warranty This information is for our internal use only Place Postage Here Fold Here Cut Here ...