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TWIN EAGLES POWER BURNER WARRANTY 

 

LIMITED TWO YEAR WARRANTY:

 Twin Eagles warrants the Power Burner to be free from defects in materials and workmanship 

under normal residential use for a period of two years from the original date of purchase. The 
actual part will be repaired or replaced, free of charge, with the owner paying for all other costs 
including labor, shipping and handling. 

 

ONE-YEAR FULL WARRANTY:

  Twin Eagles warrants the Power Burner and all other components to be free from defects in 

materials and workmanship under normal residential use for a period of one year from the original 
date of purchase. Twin Eagles will repair or replace parts found to be defective at no cost to the 
original purchaser. Warranty service must be performed by a Twin Eagles authorized 
representative during normal business hours. 

 

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY: 

This warranty applies to applications where use of the product extends 

beyond normal residential use such as bed and breakfast inn and private clubs.  The actual part 
will be repaired or replaced, free of charge, with the owner paying for all other costs including 
labor, shipping and handling. This warranty excludes all commercial locations such as 
restaurants and food service locations. 

 

WARRANTY LIMITATIONS & EXCLUSIONS 

This warranty shall apply only to the products purchased and located in the continental United States and Canada. The warranty 
coverage begins on the original date of purchase and proof of date of purchase is required. To activate the warranty, we require that 
you send in the attached warranty registration card. This warranty applies only to the original owner and may not be transferred. 
 
This warranty excludes discoloration, surface scratches, weather and atmospheric related staining, and minor surface rust and oxidation 
which are normal conditions and are to be expected with any outdoor product. This warranty does not apply to damages resulting from 
negligence, alteration, misuse, abuse, accident, natural disaster, loss of electrical power to the product for any reason, improper 
installation or improper operation, unauthorized adjustments or calibrations, dings, dents, scratches, or damages due to harsh cleaning 
chemicals. This warranty does not apply to commercial use, or to products with altered or removed serial numbers.  Display models are 
generally sold “as is” and are subject to the following warranty exclusions:  missing components, scratches, dents and other exterior or 
cosmetic damages, electrical, gas and ignition system.  Twin Eagles shall not be liable for incidental, consequential, special or contingent 
damages resulting from its breach of this written warranty or any implied warranty. 
 

WARRANTY SERVICE & REPLACEMENT PARTS

: Call your authorized selling dealer or call Twin Eagles directly at 

800-789-

2206.

  Be prepared to furnish the following information: Purchaser’s name, model and serial number of the Power Burner, date of 

purchase and the accurate description of the problem. Twin Eagles will not pay for service calls for correcting an installation problem. 
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request 
and making the Power Burner accessible for service. In the event of any warranty replacement, all removal, replacement, installation 
and shipping costs are the responsibility of the Power Burner owner. 
 
Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on consequential 
damages. This warranty gives you specific legal rights and you may have other rights, which vary from state to state 
 
 
 
 
 
 

Summary of Contents for TEPB24HG-C

Page 1: ...TWIN EAGLES POWER BURNER INSTALLATION USE CARE MANUAL MODELS TEPB24HG C SHOWN TEPB24 C P N 19239A ...

Page 2: ...s down Thank you and welcome Dante Cantal Owner and Founder FOR YOUR RECORDS Please record the product information below and refer to it when contacting TWIN EAGLES This information is found on the data nameplate located on the bottom right hand side of the body near the regulator A second label with model number and serial number is located under the right side of the front panel Remove the drip ...

Page 3: ...le voisinage de cet appareil ou de tout autre appareil THIS APPLIANCE IS FOR OUTDOOR USE ONLY If stored indoors detach and leave L P cylinder outdoors CE APPARIEL EST POUR UTILISATION à L EXTÉRIEUR SEULEMENT Si l appareil est entreposé à l interieur enlever les bouteilles et les laisser à l extérieur B E F O R E L I G H T I N G 1 Read instructions before lighting 2 Remove cover during lighting 3 I...

Page 4: ...r to this appliance Keep the ventilation openings of the cylinder enclosure free and clear from debris 8 Check all gas connections for leaks with soapy water solution and brush Never use an open flame Reference page 6 for leak test procedure 9 Check flexible hoses for cuts and wear that may affect the safety before each use 10 Never use the Power Burner in a windy area 11 Never use the Power Burne...

Page 5: ...DJUSTMENT ELECTRICAL REQUIREMENTS CUTOUT DIMENSIONS OPERATING INSTRUCTIONS o BEFORE LIGHTING o HOW TO LIGHT o MATCH LIGHTING INSTRUCTIONS CLEANING AND MAINTENANCE o STAINLESS STEEL o GRATES o BURNER o SPIDER AND INSECT WARNING o BURNER INSTALLATION CHECK o WIRING DIAGRAM REPLACEMENT PARTS o EXPLODED VIEW o REPLACEMENT PARTS LIST o TROUBLE SHOOTING GUIDE o LIMITED PRODUCT WARRANTY o WARRANTY REGIST...

Page 6: ...ard and mail it to the indicated address Power burner Accessories TEPB24 BN TEPB24 BL TEPB24HG BN TEPB24HG BL Grate Round Stainless Steel 1 1 Grate Round Middle Stainless Steel 1 1 Grate Power Burner Optional heavy duty 1 1 Regulator NG NG Power burner only PRE INSTALLED Regulator LP LP Power burner only PRE INSTALLED Specifications Value Counter Opening Height 11 50 Counter Opening Width 22 00 Co...

Page 7: ...ÉGAGEMENT DE TOUTE CONSTRUCTION COMBUSTIBLE Il faut maintenir une distance minimum de 12 po 30 48 cm sur les côtés et de 6 po 15 24 cm sur l arrière du gril par rapport aux constructions combustibles verticales adjacentes CLEARANCE TO NONCOMBUSTIBLE CONSTRUCTION A minimum clearance of 1 from the back of the Power Burner above cooking surface to non combustible construction is required A minimum of...

Page 8: ... COME IN CONTACT WITH ANY HOT SURFACE OF THE POWER BURNER NEVER CONNECT THE POWER BURNER TO AN UNREGULATED GAS SUPPLY L P GAS SAFETY REQUIREMENT The LP gas supply cylinder must be constructed and marked in accordance with the Specifications for LP gas Cylinders of the U S Department of Transportation D O T or the National Standards of Canada CAN CSA B339 Cylinders Spheres and Tubes for the Transpo...

Page 9: ...tion in a built in enclosure 1 At least one ventilation opening shall be provided on the exposed exterior side of the enclosure located within 5 in 1 27mm of the top of the enclosure and unobstructed The opening s shall have a total free area of not less than 1 in lb 14 2 cm kg of stored fuel capacity 2 At least one ventilation opening shall be provided on the exposed exterior side of the enclosur...

Page 10: ...ot use with a 20 lb LP cylinder Make sure that the regulator is set for natural gas To check remove the brass hex cap You will find the conversion plastic pin attached to the cap to the underside of the cap If the disc 1 2 in diameter of the pin is close to the cap then the regulator is set for natural gas If the disc is at the tip of the pin away from the brass cap the regulator is set for system...

Page 11: ...ay affect the safety before each use Only the factory supplied regulator must be used Use only replacement regulator specified by Twin Eagles LEAK TEST 1 Prepare a leak testing solution of sudsy water by mixing in a spray bottle with half liquid soap and half water 2 Confirm that all control knobs are in the OFF position 3 Turn the main gas valve ON 4 Apply leak testing solution by spraying on the...

Page 12: ...of air is controlled by a sheet metal cup at the inlet of the burner called an air shutter It is locked in place by a set screw which must be loosened prior to lighting the burner for adjustment The air shutter adjustment screws are accessible with a phillips screwdriver Loosen the lock screw of the air shutter Adjust according to the following directions Be careful as the burner may be very hot I...

Page 13: ...manner Contact the manufacturer for repair 4 Do not let cord hang over the edge or touch hot surfaces 5 Do not us an outdoor cooking gas appliance for purposes other than intended 6 When connecting first connect plug to the outdoor cooking gas appliance then plug appliance into outlet 7 Use only Ground Fault Interrupter GFI protected circuit with this outdoor cooking gas appliance 8 Never remove t...

Page 14: ...9 CUT OUT DIMENSIONS WARNING The Power Burner must be installed in a NON COMBUSTIBLE ENCLOSURE ONLY NOTE IT IS RECOMMENDED TO BUILD THE ENCLOSURE FOR THE POWER BURNER 6 12 LOWER THAN THE COUNTERTOP ...

Page 15: ...LIGHT THE POWER BURNER S BURNER Lighting the Power Burner 1 Open the gas supply shut off valve 2 Push in the knob and verify that the hot surface igniter glows If the igniter does not glow verify for proper power supply Reference page 8 for electrical requirements 3 Once the glowing is verified for 5 seconds simultaneously push in and turn the knob counter clock wise to the biggest flame marking o...

Page 16: ...periods of time However the conditions outlined above along with neglect can lead to surface corrosion or rust ATTENTION Do not allow food particles or grease to be left on the surfaces of the Power Burner These can attract rodents which are unsanitary and are likely to cause physical damage by chewing on the wiring which can cause permanent damage to the electrical components Specks of grease can...

Page 17: ...logged ports Make sure the burner is dry before installing it back to the Power Burner DRIP PAN The drip pan collects grease liquid and fallen food particles Allow the pan and its contents to cool before cleaning Slide the pan out and wipe it clean Make sure the drip pan is fully inserted back into the Power Burner It is highly recommended to clean the pan after every use to avoid any possibility ...

Page 18: ...RNER INSTALLATION CHECK ELECTRICAL DIAGRAM CORRECT INSTALLATION THE ORIFICE IS COMPLETELY INSERTED INTO THE VENTURI INCORRECT INSTALLATION THE ORIFICE IS OUT OF POSITION AND IS NOT INSERTED INTO THE VENTURI ...

Page 19: ...14 EXPLODED VIEW ...

Page 20: ... 1 1 17 S12762 Manifold Pipe 1 1 1 1 18 S12407 SS Flexible Tubing 375 x 7 2 2 2 2 19 S12601 Elbow 375CC x 125FIP 2 2 2 2 20 S15149 Gas Valve With Microswitch 2 2 2 2 21 S12688Y IR Burner Elbow Assembly 2 2 2 2 22 S16404 Power Supply LPV 60 12 1 1 1 1 23 S26366Y Power Supply Bracket 1 1 1 1 24 S16111 Electrical Cord 1 1 1 1 25 S16112 Strain Relief 1 1 1 1 26 S13204 Logo Twin Eagles 1 1 1 1 27 S1416...

Page 21: ...utter for proper adjustment 3 Check any source of gas leak Low heat generated with knob in HI position 1 Check if the problem is isolated to only one burner If it appears so clean the orifice and burner clearing ports of any obstruction 2 Check for any bent or kinked fuel hose 3 Check if the air shutter is properly adjusted 4 Check for proper gas supply and pressure 5 Pre heat Power Burner for 15 ...

Page 22: ...surface scratches weather and atmospheric related staining and minor surface rust and oxidation which are normal conditions and are to be expected with any outdoor product This warranty does not apply to damages resulting from negligence alteration misuse abuse accident natural disaster loss of electrical power to the product for any reason improper installation or improper operation unauthorized ...

Page 23: ...62 802 3488 or fax 562 802 3391 Mailing address Twin Eagles Inc 13259 East 166th Street Cerritos CA 90703 Visit us at www twineaglesgrills com Please provide Model number Serial Number Date of Purchase A description of the problem THIS WARRANTY REGISTRATION CARD MUST BE RETURNED WITHIN THIRTY DAYS OF PURCHASED TO PROPERLY ACTIVATE YOUR WARRANTY THIS INFORMATION IS FOR INTERNAL USE ONLY OR YOU MAY ...

Page 24: ...Customer Service ATTN Warranty Department 13259 East 166th Street Cerritos CA 90703 Fax no 562 802 3391 Place Postage Here Cut Here ...

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