MAINTENANCE OF MOTORS
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended
bearing life and require no further lubrication. However, we recommend periodic cleaning/vacuuming
of the fan/heater
• Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace.
WARNING:
Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
If repairing or replacing any electrical component or wiring, the original wire routing,
color coding and securing locations must be followed.
WARNING:
Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
WARNING:
Do not use this fireplace if any part of it has been under water. Immediately
call a qualified service technician to inspect the fireplace and replace any part of the
electrical system.
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce
the risk of fire, electrical shock or personal injury.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
1. No power, switches do not
light up.
1. Power cord was not plugged
into the outlet.
1. Check that unit is plugged into
a standard 120-v outlet.
2. Switches light up,
but no flame effect.
2. Broken or loose bulb.
2. Remove the back panel and
check for any broken or loose
light bulb.
3. Logs glow, flame effect
does not work.
3a. Spinner fell from bracket
3b. Spinner motor doesn’t work.
3a. Remove the back panel.
Check to see if “spinner” is
correcrly mounted to the
motor.
3b. Check to see if spinning motor
is functioning. If not, call
customer service.
4. Flame effect operates, but
heater does not blow warm
air.
4a. Heater switch is in “OFF”
position.
4a. Check that heater switch is in
“ON” position. Switch should
light up.
5. Heater doesn’t work, but
Power and Heater switches
are in the “ON” position and
thermostat is set on the
highest level.
5a. The thermal protector has
tripped.
5b. The HEATER function is
locked.
5a.Turn all switches to the “OFF”
position and unplug the unit
from the wall outlet for 5
minutes. After 5 minutes, plug
the unit back into wall outlet
and operate as normal.
5b. Hold the POWER button
for 10 seconds to activate the
heater function.
E-8
