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www.tsicustomerservice.com

REV-0

9

1-YEAR LIMITED WARRANTY

The manufacturer warrants that your new Electric Heater is free from manufacturing and material defects for a period of one 

year from date of puchase, subject to the following conditions and limitations.

1.  Install and operate this Electric Appliance in accordance with the installation and operating instructions furnished with the

  product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify 

  this warranty.

2.  This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through

  an authorized supplier of the product.

3.  The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,

  provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed

  by the manufacturer’s inspection.

4.  The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding 

  the wholesale price of the defective part(s).

5.  Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),

  repair, replacement, or othe wise of same, will not be covered by this warranty, nor shall the manufacturer assume

  responsibility for same.

6.  The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or 

  damage arising out of the use, or inability to use the product,except as provided by law.

7.  All other warranties – expressed or implied –with respect to the product, its components and accessories, or any

  obligations/liabilities on the part of the manufacturer are hereby expressly excluded.

8.  The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with

  respect to the sale of the product.

9.  The warranties as outlined within this document do not apply to non accessories used in conjunction with the 

  installation of this product.

10.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is void if:

  a. The Heater is subjected to prolonged periods of dampness or condensation.

  b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.

  c. You do not have the original receipt of purchase.

CUSTOMER SERVICE

  www.tsicustomerservice.com

  For Customer Service Call 1-888-674-7517

 

  Questions? Our experts are standing by assist you at our Toll-Free help line, we can help you with assembly,

  and, if necessary replace damaged/missing parts.  Assistance is available 7 days a week/24 hours a day/

  365 days per year.

  IMPORTANT:

  Before contacting Customer Service please have this information available:

  • Serial Number

  • Model Number

  • Sales Receipt or Proof of Purchase

Summary of Contents for 10QF9239BLK

Page 1: ...www tsicustomerservice com REV 0 1 Twin Star International Inc Delray Beach FL 33445 Made in China Printed in China www tsicustomerservice com MODEL 10QF9239BLK 10QF9239BRZ ...

Page 2: ...1 Part Name No PRODUCT SPECIFICATIONS VOLTAGE 120VAC 60 Hz AMPS 12 5 Amps WATTS 1500 Watts 1 The serial number is located on the back of the heater the serial number is necessary for product warranty registration and customer service 2 Go to www tsicustomerservice com for product warranty registration For registration use the MODEL NUMBER 10QF9239BLK or 10QF9239BRZ If you are unable to complete re...

Page 3: ... other use not recommended by the manufacturer may cause fire electric shock or injury to persons 18 CAUTION Do not sit or stand on the heater the heater may become unstable 1 Read all instructions before using this appliance 2 This appliance is hot when in use To avoid burns do not let bare skin touch hot surfaces If provided use handles when moving this appliance Keep combustible materials such ...

Page 4: ...www tsicustomerservice com REV 0 4 OPERATION INSTRUCTIONS The heater can be operated by either the remote control or the control panel Control Panel Display Power Flame Timer Temperature ...

Page 5: ...e heater press the TEMPERATURE button Once pressed the display will flash the current setting tem perature press the TEMPERATURE button to cycle through the settings Pressing and holding the TEMPERATURE button on the control panel for 5 seconds will switch between deg o F to o C The thermostat setting range is 60 F 82 F or 16 C 28 C or always ON To adjust the flame brightness press the FLAME butto...

Page 6: ... back into wall outlet and operate as normal If the problem persist contact customer service Unit blows cool or cold air after the heater was runing cool down cycle Normal operation will continue to run for several minutes before shutting down Times will vary based on temperatures During this time cool air will blow Buttons do not work Defective control panel circuit board Replace control panel ci...

Page 7: ...f with a clean soft cloth DO NOT use brass polish or household cleaners as these products will damage the metal trim Citrus oil based products can be obtained at supermarkets or hardware stores Periodic cleaning vacuuming of the filter is recommended WARNING Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire electrical shock a...

Page 8: ...ing antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference a...

Page 9: ...ssume responsibility for same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by law 7 All other warranties expressed or implied with respect to the product its components and accessories or any obligations liabilities on the part of the manufacturer a...

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