BASIC WARRANTY
Twin-Star International, Inc. (hereinafter referred
to collectively as the (“Company”) warrants that your
new Twin-Star Electric Fireplace is free from manu-
facturing and material defects for a period of one year
from date of purchase, subject to the following
conditions and limitations.
1. This electric fireplace must be installed and oper-
ated at all times in accordance with the installa-
tion and operating instructions furnished with the
product. Any unauthorized repair, alteration, will-
ful abuse, accident, or misuse of the product shall
nullify this warranty.
2. This warranty is non-transferable, and is made
to the original owner, provided that the purchase
was made through an authorized supplier of
the company.
3. The warranty is limited to the repair or replace-
ment of part(s) found to be defective in mate-
rial or workmanship, provided that such part(s)
have been subjected to normal conditions of use
and service, after said defect is confirmed by the
Company’s inspection.
4. This warranty does not cover the light bulb(s)
included with the Twin-Star Electric Fireplace.
5. The Company may, at its discretion, fully
discharge all obligations with respect to
this warranty by refunding the wholesale
price of the defective part(s).
6. Any installation, labor, construction, transporta-
tion, or other related costs/expenses arising from
defective part(s), repair, replacement, or otherwise
of same, will not be covered by this warranty, nor
shall the Company assume responsibility for same.
7. The owner/user assumes all other risks, if any,
including the risk of any direct, indirect or
consequential loss or damage arising out of the
use, or inability to use the product, except as
provided by law.
8. All other warranties – expressed of implied – with
respect to the product, its components and acces-
sories, or any obligations/liabilities on the part of
the Company are hereby expressly excluded.
9. The Company neither assumes, nor authorizes
any third party to assume, on its behalf, any other
liabilities with respect to the sale of the Twin-Star
product.
10. The warranties as outlined within this document
do not apply to non Twin-Star accessories used in
conjunction with the installation of this product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of
dampness or condensation.
b. Any unauthorized alteration, willful abuse, acci-
dent, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
1) Contact the Company, at twinstarhome.
com, or 1-866-661-1218. Make sure you have your
warranty, your sales receipt, location of purchase
and the model/serial number of your Twin-Star
product.
1 YEAR LIMITED WARRANTY
For Twin-Star™ Electric Fireplace Models
Twin-Star International, Inc.
Delray Beach, FL 33483
Made in China
Printed in China
revised 04/06
© 2006, Twin-Star International, Inc.
E-9
For updates and revisions to this manual
please see our website
www.twinstarhome.com/instructions
Web
: twinstarhome.com
In English Call: 866-661-1218
En Français Call: 866-374-9203
En Español Call: 866-661-1218
For Customer Ser vice:
