JETT•RFID Technical Reference Manual, MAN0339, Rev. A, Preliminary
Chapter 6:
Troubleshooting
Problem
My JETT•RFID does not respond when I press the power button.
Solutions
Is the unit in Suspend mode?
If battery-powered, check the batteries.
Are all cables connected properly:
•
Is the power supply plugged into an active AC outlet?
•
Is the power connector securely plugged into the JETT•RFID?
Problem
I changed my system settings, but when I turn on the JETT•RFID my settings are
gone.
Solution
You must save the registry after making any system or configuration changes.
Problem
I transferred files to the JETT•RFID from my host computer, but when I turn on the
JETT•RFID my transferred files are missing.
Solution
To store transferred files permanently, you must file copy the files into internal flash
memory or a compact flash card.
Occasionally, transferred files can be hidden from view, double-tap My Computer,
select Options from the View menu and clear all boxes.
Problem
I cannot connect to the development system using ActiveSync.
Solutions
Did you install ActiveSync using the Administrator account?
Check the cable connections.
Check the serial communications configuration.
Make sure the correct COM port is available.
In ActiveSync, check the Connection Settings for the connection type you are using
(USB, Serial or Ethernet).
Problem
The screen is too light or too dark.
Solution
Adjust the brightness via the brightness control in the Control Panel.
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