Common solutions
9/10
Problem
What to do
The earbud is manually triggered
to turn on, and the left and right
earbuds are not connected to
turn on
⚫
Since the left and right earbuds are not in a
team state after shutting down, manually
triggering the power on is a non-linked power
on. The single earbuds need to be turned on
separately, and they will automatically form a
team after being turned on.
⚫
After putting back the charging case, closing
the lid, and then out of the case, the earbuds
will automatically turn on to form a team.
Earbuds don
’
t pair with mobile
device
⚫
Turn off the earbuds manually or put it in the
charging case and close the cover, then turn
it on again.
⚫
Turn off the power of your mobile device and
turn it on again.
No sound
⚫
Increase the volume of earbuds and mobile
devices.
⚫
Confirm the connected mobile device and
make sure that the correct device is used.
⚫
Use different music sources.
⚫
Pair with another mobile device.
⚫
If you connect two mobile devices, pause the
audio of the first mobile device, and then play
the audio from the other mobile device.
⚫
Move the mobile device within the Bluetooth
range of the earbuds (10m).
Poor sound quality
⚫
Use different music sources.
⚫
Move the mobile device to a position further
away from the earbuds and away from any
interference or obstacles.
⚫
Remove debris and earwax on the earbuds
and the sound holes of the earbuds.
Summary of Contents for EVE 1
Page 1: ...User Manual TWS EARBUDS ...
