TYAN B7018Y290D2, Manual

Page 1: ...http www tyan com B7018Y290D2 Service Engineer s Manual ...

Page 2: ...2 http www tyan com ...

Page 3: ...ability or warranties relating to fitness for a particular purpose or merchantability MiTAC retains the right to make changes to produce descriptions and or specifications at any time without notice In no event will MiTAC be held liable for any direct or indirect incidental or consequential damage loss of use loss of data or other malady resulting from errors or inaccuracies of information contain...

Page 4: ...nt into an outlet on a circuit different from that of the receiver Consult the dealer on an experienced radio television technician for help Notice for Canada This apparatus complies with the Class A limits for radio interference as specified in the Canadian Department of Communications Radio Interference Regulations Cet appareil est conforme aux norms de Classe A d interference radio tel que spec...

Page 5: ...s an introduction to the TYAN B7018Y290D2 barebones standard parts list describes the external components gives a table of key components and provides block diagram of the system Chapter2 Covers procedures on installing the CPU memory modules and hard drives Chapter3 Covers removal and replacement procedures for pre installed components Appendix List the cable connection and FRU part tables for re...

Page 6: ...rpose of this pin If you outlet does not support this kind of plug contact your electrician to replace your obsolete outlet Do not place anything on the power cord Place the power cord where it will not be in the way of foot traffic Follow all warnings and cautions in this manual and on the unit case Do not push objects in the ventilation slots as they may touch high voltage components and result ...

Page 7: ...CPU and Heatsink 31 2 1 3 Installing the Memory 35 2 2 Rack Mounting 38 2 2 1 Installing the Server in a Rack 38 2 2 2 Installing the inner Rails to the Chassis 39 2 2 3 Installing the Outer Rails to the Rack 40 2 2 4 Rack mounting the Server 41 Chapter 3 Replacing Pre Installed Components 47 3 1 Introduction 47 3 2 Disassembly Flowchart 47 3 3 Replacing Motherboard Components 49 3 3 1 Replacing E...

Page 8: ...1 M7018 BP2 HDD Backplane Board Features 65 3 7 2 M7018 BP2 Connector Pin Definitions 66 3 8 Replacing the Power Supply 68 Appendix I Cable Connection Tables 69 Appendix II FRU Parts Table 73 Appendix III Technical Support 75 ...

Page 9: ...7018Y290D2 system provides scalable 32 64 bit computing high bandwidth memory design and lightning fast PCI E bus capabilities The B7018Y290D2 not only manages today s IT environments but also flexibility for future application usage TYAN also offers the B7018Y290D2 in a version that can support up to sixteen hot swap hard drives eight per node The B7018Y290D2 uses latest chassis designs which fea...

Page 10: ...ade Supported HDD Interface SATA II 3 0Gb s SAS 3 0Gb s FAN 3 6cm fans System Cooling Configuration per blade Air Duct 1 Customized for the YR290 blade Peripherals per blade Type of ODD Q ty Ultra slim DVD ROM optional Type ERP1U cold swap Input Range Full range AC 100 240V Frequency 47 63 Hertz Output Watts 450 Watts Efficiency PFC 80 plus Silver Redundancy 1 1 Power Supply per blade Serviceabili...

Page 11: ...068E Speed 3 0 Gb s SAS RAID RAID 0 1 10 standard Connector 4 SATA Controller Intel ICH10R Speed 3 0 Gb s Storage per blade SATA RAID RAID 0 1 10 5 Intel Matrix RAID Connector type D Sub 15 pin Resolution 1600x1200 60Hz Graphic per blade Chipset Aspeed AST2050 USB 5 ports 2 at front 2 at rear 1 Type A onboard COM 1 DB 9 COM port VGA 1 D Sub 15 pin port I O ports per blade RJ 45 Total 3 ports 1 ded...

Page 12: ...condensing at 35 C RoHS RoHS 6 6 Complaint Yes Manual 1 Quick Ref Guide 1 MB User s manual 1 BB User s manual Installation CD 1 TYAN installation CD Heatsink Cooler 4 LGA1366 CPU heatsinks Rail kit 1 sliding rail kit for YR290 Package Contains Cable Power Cord 4 CCBL 0310 US type power cords 4 CCBL 0300 EU type power cords TYAN YR290B7018 B7018Y290D2 045V8H BTO Form Factor 2U Rackmount Frame w 2x ...

Page 13: ... ty LGA1366 2 Thermal Design Power TDP wattage Max up to 95W System Bus Up to 4 8 5 86 6 4GT s with Intel QuickPath Interconnect QPI support Processor per blade CPU list Please refer to our Web site for the latest update Chipset per blade MCH ICH Intel 5500 ICH10R Supported DIMM Qty 6 6 DIMM slots DIMM Type Speed DDR3 800 1066 1333 RDIMM UDIMM limit 1 per channel for 1333MHz speed Capacity Up to 9...

Page 14: ... Watchdog timer support Onboard Chipset Onboard Aspeed AST2050 AST2050 IPMI Feature IPMI 2 0 compliant baseboard management controller BMC USB 2 0 virtual hub BIOS update Server Management per blade AST2050 iKVM Feature 24 bit high quality video compression Dual 10 100 Mb s MAC interfaces Brand ROM size AMI 4MB BIOS per blade Feature Multiple boot options Plug and Play PnP PCI2 3 WfM2 0 SMBIOS2 3 ...

Page 15: ...ion CD 1 TYAN installation CD Heatsink Cooler 4 LGA1366 CPU heatsinks Rail kit 1 sliding rail kit for YR290 Package Contains Cable Power Cord 2 CCBL 0310 US type power cord 2 CCBL 0300 EU type power cord 1 3 Product Model Model HDD Bays Power supply B7018Y290D2 two nodes Hot swap 16 HDDs 4 450W ...

Page 16: ...ustrated below 1 4 1 Box Contents Per Node SATA Interface Component Description 2U chassis 2 nodes 8 hot swap HDD bays per node TYAN S7018 system board pre installed 1 450W single Power Supply for SATA interface pre installed 3 60x60x38mm System Fan pre installed Power Distribution Board pre installed M7018 BP2 SATA SAS HDD Backplane Board pre installed M7018 R16 2F1L PCI E Riser Card pre installe...

Page 17: ...stalled 1 1 Redundant Power Supply for SAS interface pre installed 3 60x60x38mm System Fan pre installed Power Distribution Board pre installed M7018 BP2 SATA SAS HDD Backplane Board pre installed M7018 R16 1F1YR1L PCI E Riser Card pre installed P3202 PCI E LSI 1068E 3G SAS 8 port HBA pre installed M5376 Front Panel Board pre installed ...

Page 18: ...S settings etc TYAN Motherboard Drive CD Heatsink x4 HDD Screw Pack x4 Riser Card Power Cable for SAS Interface CCBL 136N AC Power Cord 125V US AC Power Cord 250V Europe Barebone Manual Mainboard Manual NOTE The TYAN Driver CD does not contain the P3202 LSI 1068E 3G SAS HBA driver To obtain the driver for LSI 1068E please visit the LSI Web site at http www lsi com storage_home products_home standa...

Page 19: ...19 http www tyan com Ultra slim DVD ROM DVD Bracket DVD ROM Screw Pack Rail Kit Rail x2 Screw Pack ...

Page 20: ...oduct 1 5 1 System Front View Per Node HDD LED Description Activity LED Off Fault LED Off No HDD activity Activity LED blinking green Fault LED Off HDD activity Activity LED Off Fault LED Red HDD Fail Activity LED random Fault LED blinking red 4 Hz Identify Activity LED random Fault LED blinking red 1 Hz Rebuild ...

Page 21: ...us Amber Failed System Warning caused by HDD BMC FAN failure thermal problem etc 5 Power Green Power ON Blue ID LED Front Panel Button Description 6 Power On Off Power up and power down the system 7 ID UID Press the ID UID button once and the dual color Power LED on the front panel and the blue ID LED on the rear panel will turn blue Press the button again to stop 8 Reset Press to reset the system...

Page 22: ...epair ÆLAN LED The three onboard Ethernet ports have green and amber LEDs to indicate LAN status The table below illustrates the different LED states Ethernet LAN Link Activity LED Description Left slow blinking green Right Off 10 Mbps Link Left blinking green Right Off 10 Mbps Activity Left slow blinking green Right green 100 Mbps Link Left blinking green Right green 100 Mbps Activity Left slow b...

Page 23: ...an com 1 5 3 Internal View Per Node Number Description 1 HDD Cage 2 M7018 BP2 SATA SAS HDD Backplane Board 3 System Fans 4 Power Distribution Board 5 PCI E Riser Card Assembly 6 Air Duct 7 CPU Sockets 8 Memory Slots ...

Page 24: ...24 http www tyan com NOTE ...

Page 25: ...d dirt can get into components and cause malfunctions Use containers to keep small components separated Putting all small components in separate containers prevents them from becoming lost Adequate lighting and proper tools can prevent you from accidentally damaging the internal components 2 0 3 Tools The following procedures require only a few tools including the following z A cross head Phillips...

Page 26: ... other grounded appliance z Avoid touching motherboard components IC chips connectors memory modules and leads z The motherboard is pre installed in the system When removing the motherboard always place it on a grounded anti static surface until you are ready to reinstall it z Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so ...

Page 27: ...d disk drive to the chassis after the chassis is secured on the rack To know how to install the hard disk drives refer to 2 2 4 Rack mounting the Server page 41 2 1 1 Installing the DVD ROM Drive Optional Follow these instructions to install a DVD ROM drive 1 Push the ultra slim DVD ROM drive holder out 2 Prepare a DVD ROM bracket and two DVD screws to secure the bracket to the rear of the DVD ROM...

Page 28: ...28 http www tyan com 3 Insert the DVD ROM drive into the chassis ...

Page 29: ...29 http www tyan com 4 Connect the SATA cable and DVD power cable to the DVD ROM drive NOTE The illustration is based on a SAS Interface system Thus the connector marked c is left idle ...

Page 30: ... MB J15 S4P for Riser J4 SATA Cable S1 SATA0 JP5 for MB DVD ROM to S7018 MB Riser for SATA SKU Cable DVD ROM Connect to S7018 Riser ODD PWR Cable P1 B4P for MB J15 S4P for Riser J4 SATA Cable S1 SATA3 JP2 for MB NOTE If a DVD ROM drive is installed into a SATA SKU a single node can support a maximum of 3 Hard Disk drives ...

Page 31: ...Installing the CPU and Heatsink Follow the steps below to install the processor and heatsink 1 Locate the CPU socket 2 Push the CPU lever slightly away from the socket to unlock the socket Pull the lever to a fully open position ...

Page 32: ...32 http www tyan com 3 Push to fully open the socket cover Remove the protection cap ...

Page 33: ...33 http www tyan com 4 Place the CPU in the CPU socket 5 Close the socket cover and press the CPU socket lever down to secure the CPU ...

Page 34: ...34 http www tyan com 6 Place the heatsink on top of the CPU and secure it with 4 screws 7 Repeat the procedures described earlier to install the second CPU ...

Page 35: ...rboard 1 Locate the memory slots on the motherboard 2 Press the memory slot locking levers in the direction of the arrows as shown in the following illustration 3 Align the memory module with the slot When inserted properly the memory slot locking levers lock automatically onto the indentations at the ends of the module ...

Page 36: ...Channel Two DIMMs per Channel Single Rank Memory DIMM C0 x x DIMM C1 x DIMM B0 x x DIMM B1 x DIMM A0 x x DIMM A1 x Dual Rank Memory DIMM C0 x x DIMM C1 x DIMM B0 x x DIMM B1 x DIMM A0 x x DIMM A1 x Max Memory combination Single Rank Unbuffered DIMMs 24GB 12x2GB DIMMs Dual Rank Unbuffered DIMMs 48GB 12x4GB DIMMs NOTE X represents max speed of 1066Mhz if installed in this configuration ...

Page 37: ...C1 x DIMM B0 x x DIMM B1 x DIMM A0 x x DIMM A1 x Quad Rank Memory DIMM C0 x x DIMM C1 x DIMM B0 x x DIMM B1 x DIMM A0 x x DIMM A1 x Max Memory combination Single Rank Registered DIMMs 48GB 12x4GB DIMMs Dual Rank Registered DIMMs 96GB 12x8GB DIMMs Quad Rank Registered DIMMs 96GB 12x8GB DIMMs NOTE X represents max speed of 1066MHz if installed in this configuration X represents max speed of 800MHz i...

Page 38: ...ntity A Sliding rails 2 B Screw kit 1 2 2 1 Installing the Server in a Rack Follow these instructions to mount the TYAN B7018Y290D2 into an industry standard 19 rack NOTE Before mounting the TYAN B7018Y290D2 in a rack ensure that all internal components have been installed and that the unit has been fully tested Screw Kit List No Screw Size Quantity A M5 8 B Washer 8 Total A B M5 and Washer Total ...

Page 39: ...an com 2 2 2 Installing the inner Rails to the Chassis 1 Draw out the inner rails from the rail assembly Install inner rails to the left and right side of chassis 2 Push the rails forwards to lock the rails in place ...

Page 40: ...rackets in the rack 2 Secure the outer rail to the rack using 4 M5 screws and 4 washers 2 sets front 2 sets rear for each side Secure the rails to the rack as shown 3 Repeat Step 2 if you want to install more chassis to the rack 4 To make the installation easier we suggest that you remove all nodes before you insert the chassis to the rack ...

Page 41: ...1 http www tyan com 2 2 4 Rack mounting the Server To install the chassis to the rack 1 Lift the chassis and then insert the inner slide rails into the outside rails 2 Push the chassis back into the rack ...

Page 42: ...42 http www tyan com 3 Screw the chassis to the rack 4 Insert the node into the chassis 5 Repeat Step 4 for the second node ...

Page 43: ...all the hard disk drive to the chassis after the chassis is secured on the rack The B7018Y290D2 supports up to 8 2 5 hard drives per node Follow these instructions to install a hard drive 1 Press the locking lever latch and pull the locking lever open 2 Slide the HDD tray out ...

Page 44: ...44 http www tyan com 3 Unscrew the HDD tray bracket 4 Place a hard drive into the drive tray Use four screws to secure the HDD 5 Reinsert the HDD tray into the chassis ...

Page 45: ...45 http www tyan com 6 Press the locking lever to secure the tray Repeat the same procedures to install other HDD trays ...

Page 46: ...move the nodes 2 Unscrew the chassis 3 Press the locking tabs on both sides of the chassis to pull the chassis out NOTE To avoid injury it is strongly recommended that two people lift the TYAN B7018Y290D2 into the place while a third person screws it to the rack ...

Page 47: ...therboard M5376 front panel board M7018 BP2 SATA SAS HDD Backplane Board M7018 R16 2F1L SATA Interface or M7018 R16 1F1YR1L SAS Interface PCI E Riser card System fans and Power supply unit etc 3 2 Disassembly Flowchart The following flowchart outlines the disassembly procedure Rear Components Node Power Mainboard DIMMs CPU Heatsink Assembly PCI E Card Mainboard HDD ...

Page 48: ...48 http www tyan com Front Components Node FAN PCBs Front Panel Board SATA SAS HDD Backplane ...

Page 49: ...has a pre installed M7018 R16 1F1YR1L PCI E riser card Follow the instructions below to disassemble the M7018 R16 1F1YR1L and install a new riser card 1 Disconnect the mini SAS cables SATA SAS Backplane BP Board to HBA Card for SAS interface Cable SATA SAS BP Board Connect to HBA Card Mini SAS Cable 1 36P to 36P Mini SAS1 SAS Port1 J1 Mini SAS Cable 2 36P to 36P Mini SAS2 SAS Port2 J2 2 Unscrew th...

Page 50: ...50 http www tyan com 3 Unscrew to remove the PCI E bracket 4 Install a PCI E card onto the assembly Screw the PCI E card back to the assembly 5 Repeat Step 3 4 to install a low profile PCI E card ...

Page 51: ...rew to replace a new M7018 R16 1F1YR1L riser card NOTE The following illustration is based on a M7018 R16 1F1YR1L riser card The card actually installed in your system may be different from the illustration 8 Follow the procedures mentioned earlier in reverse order to place the riser card assembly back into the chassis ...

Page 52: ... All Motherboard Cables Before replacing the motherboard or certain components remove cables connected to the motherboard Follow these instructions to remove all motherboard cables 1 Unplug all cables connected to the mainboard Power PSMI Fan ...

Page 53: ...53 http www tyan com Front Panel and USB ...

Page 54: ...all of the aforementioned cables follow the instructions below to remove the motherboard from the chassis 1 Remove the heatsink and processor if installed 2 Remove the ten screws securing the motherboard to the chassis 3 Carefully lift the motherboard from the chassis ...

Page 55: ... 1 Disconnect three cables from the power distribution board PSMI 20 pin and 8 pin power PDB to S7018 MB Cable PDB Connect to S7018 PSMI Cable J11 M B PSMI Conn J39 PDB to S7018 MB PDB Connect to S7018 MB 2x10P PWR Cable MB 2X10P Conn J14 PDB to SATA SAS BP Board PDB Connect to SATA SAS BP Board 2x4P PWR Cable HDD BP 2X4 Conn PW1 ...

Page 56: ...ttp www tyan com 2 Unscrew to take out the power distribution board 3 After replacing a new power distribution board repeat the procedures described earlier in reverse order to put the new set back in place ...

Page 57: ...lacing the Front Panel Board Follow these instructions to replace the Front Panel board 1 Unplug two front panel cables FPB to SATA SAS BP Cable FPB Connect to SATA SAS BP Board Control Cable J1 J12 2 Unscrew the front panel tray ...

Page 58: ...t panel tray from the chassis 4 Disconnect the Front Panel Control and USB cables from the front panel board Front Panel Board FPB to S7018 MB Cable FPB Connect to S7018 MB Control Cable J1 Front Panel Conn J23 USB Cable J3 USB2 Conn J11 ...

Page 59: ...m 5 Unscrew to take out the front panel board 6 Replace a new front panel board and screw it to the front panel tray 7 Repeat the procedures described earlier in reverse order to place the front panel tray back into place ...

Page 60: ...ocation LED 6 PW_LED FPB power LED 21 ID_SW Location Switch 7 WLED IPMI LED 22 FP5V_STBY 5VSB power 8 WLED IPMI LED 23 FPB_HDD_ACTIVITY_G HDD Green LED 9 SMBDAT I 2 C BUS Data 24 FPB_HDD_FAULT_R HDD Red LED 10 SMBCLK I 2 C BUS Clock 25 SMBCLK I 2 C BUS Clock 11 EXT_INT FPB NMI 26 BPGND Ground 12 FP_GND Ground 27 SMBDAT I 2 C BUS Data 13 PWR_SW Power Switch 28 EXT_INT FPB NMI 14 PWR_SW Power Switch...

Page 61: ...ns in your system 1 Unplug the cables connected to the motherboard 2 Loose the screws that secure the fans to the chassis Lift the fans up NOTE To replace a single fan just loose the screws which go with the fan For example FAN 1 goes with Screw 1 and 4 3 Use your fingers to pull the rubber screws out ...

Page 62: ... hole to secure the fan as illustrated Repeat the same procedures for all three fans 5 Reinstall the fans into the chassis following the procedures described earlier in reverse order 6 Connect the fan cables to the motherboard System Fan to S7018 MB System Fan Connect to S7018 MB Fan1 J18 Fan2 J17 Fan3 J16 ...

Page 63: ...replace the cooling fans in your system 1 Follow the instructions in Section 3 6 Replacing the System Fans to lift the fans up 2 Disconnect all cables from the M7018 BP2 SATA backplane board 2 Mini SAS 1 FP FPB to SATA SAS BP Cable FPB Connect to SATA SAS BP Board Control Cable J1 J12 1 8 pin Power ...

Page 64: ...Cable 2 36P to 36P Mini SAS2 SAS Port2 J2 SATA SAS Backplane BP Board to S7018 MB for SATA interface Cable SATA SAS BP Board Connect to S7018 MB Mini SAS Cable 3 36P to 4x7P Mini SAS1 SATA0 JP5 SATA1 JP4 SATA2 JP3 SATA3 JP2 3 Unscrew the backplane bracket to lift it up from the chassis 4 Reinstall a new M7018 BP2 Backplane Board into the chassis following the above steps in reverse ...

Page 65: ...65 http www tyan com 3 7 1 M7018 BP2 HDD Backplane Board Features ...

Page 66: ...4 SAS_RX4 GND PIN A5 PIN A6 PIN A7 SAS_TX5 SAS_TX5 GND PIN B5 PIN B6 PIN B7 SAS_RX5 SAS_RX5 GND PIN A12 PIN A13 PIN A14 PIN A15 GND SAS_TX6 SAS_TX6 GND PIN B12 PIN B13 PIN B14 PIN B15 GND SAS_RX6 SAS_RX6 GND PIN A16 PIN A17 PIN A18 SAS_TX7 SAS_TX7 GND PIN B16 PIN B17 PIN B18 SAS_RX7 SAS_RX7 GND PIN B8 PIN B9 PIN B10 PIN A9 NC GND SGPIO_DOUT_B SGPIO_END_B PIN A10 PIN A11 PIN B11 PIN A8 GND NC SGPIO...

Page 67: ...ND PIN A5 PIN A6 PIN A7 SAS_TX1 SAS_TX1 GND PIN B5 PIN B6 PIN B7 SAS_RX1 SAS_RX1 GND PIN A12 PIN A13 PIN A14 PIN A15 GND SAS_TX2 SAS_TX2 GND PIN B12 PIN B13 PIN B14 PIN B15 GND SAS_RX2 SAS_RX2 GND PIN A16 PIN A17 PIN A18 SAS_TX3 SAS_TX3 GND PIN B16 PIN B17 PIN B18 SAS_RX3 SAS_RX3 GND PIN B8 PIN B9 PIN B10 PIN A9 NC GND SGPIO_DOUT_A SGPIO_END_A PIN A10 PIN A11 PIN B11 PIN A8 GND NC SGPIO_DIN_A SGPI...

Page 68: ... www tyan com 3 8 Replacing the Power Supply 1 Press and hold the latch to pull the power supply out 2 After replacing a new power supply press and hold the latch to push the power supply back into the chassis ...

Page 69: ...ATA SAS Backplane BP Board to HBA Card for SAS interface Cable SATA SAS BP Board Connect to HBA Card Mini SAS Cable 1 36P to 36P Mini SAS1 SAS Port1 J1 Mini SAS Cable 2 36P to 36P Mini SAS2 SAS Port2 J2 SATA SAS Backplane BP Board to S7018 MB for SATA interface Cable SATA SAS BP Board Connect to S7018 MB Mini SAS Cable 3 36P to 4x7P Mini SAS1 SATA0 JP5 SATA1 JP4 SATA2 JP3 SATA3 JP2 ...

Page 70: ...nnect to SATA SAS BP Board Control Cable J1 J12 4 Power Supply Cables PDB to S7018 MB PDB Connect to S7018 MB 2x10P PWR Cable MB 2X10P Conn J14 PDB to SATA SAS BP Board PDB Connect to SATA SAS BP Board 2x4P PWR Cable HDD BP 2X4 Conn PW1 Riser Card to S7018 MB For SATA interface Cable Riser Card Connect to S7018 B4P to S4P Cable J4 J15 PDB to S7018 MB Cable PDB Connect to S7018 PSMI Cable J11 M B P...

Page 71: ...le P1 B4P for MB J15 S4P for Riser J4 SATA Cable S1 SATA0 JP5 for MB DVD ROM to S7018 MB Riser for SATA SKU Cable DVD ROM Connect to S7018 Riser ODD PWR Cable P1 B4P for MB J15 S4P for Riser J4 SATA Cable S1 SATA3 JP2 for MB NOTE If a DVD ROM drive is installed into a SATA SKU a single node can support a maximum of 3 Hard Disk drives ...

Page 72: ...72 http www tyan com NOTE ...

Page 73: ... Card M7018 R16 1F1YR1L541178820019 1 M7018 R16 1F1YR1L 2U Riser Card PCBA P3202 541178820018 1 P3202 8 port SAS 3 0G HBA w tall bracket Only compliant w M7018 R16 1F1YR1L riser card CCBL 067T 422788200006 1 SATA Æ Mini SAS cable onboard SATA Æ HDD backplane CCBL 067U 422788200007 2 Mini SAS cable RAID card Æ HDD backplane CCBL 0424 422788200008 1 Power cable for ODD riser card Cable CCBL 032Q 422...

Page 74: ...74 http www tyan com NOTE ...

Page 75: ... Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis memory and much more With all these convenient resources just a few keystrokes away users can easily find their latest software and operating system components to keep their systems running as powerful and productive as possible MiTAC also ranks high for its commitment to fast and friendly ...

Page 76: ...roper maintenance of products NOTE A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered You may obtain service by calling the manufacturer for a Return Merchandise Authorization RMA number The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid TYAN will pay t...