TytoCare TytoPro, User Manual

Page 1: ...TytoPro General Operation User Guide Software version 5 2 August 2021 Document Number 760 00058 D03...

Page 2: ...ther copying distribution retransmission or modification of the information in this document whether in electronic or hard copy form without the express prior written permission of TytoCare Ltd is str...

Page 3: ...he Device 21 Pairing the Device and TytoApp 21 Pairing Procedure 23 Pairing Procedure on First Time Use 24 Manual Pairing Procedure 31 Using the Device Options Menu to Pair or Shut Down the Device 35...

Page 4: ...l and Start Unidentified Visit 54 Performing Exams 55 Performing an Online Visit 56 Starting an Online Visit 56 Selecting a Physician 56 Describing the Symptoms 58 Receiving Confirmation and Waiting f...

Page 5: ...21 TytoCare All rights reserved 5 of 76 TytoPro General Operation User Guide Appendix C Frequently Asked Questions and Troubleshooting Tips 69 Appendix D Electromagnetic Compatibility EMC Information...

Page 6: ...equirements for safety of medical electrical equipment and with IEC EN 60601 1 11 requirements for medical electrical equipment and medical electrical systems used in the home healthcare environment T...

Page 7: ...which are general and common to all TytoPro Devices The user manual continues in the followings documents according to the specific TytoPro Device that you are using Tyto Otoscope Document 760 00044 T...

Page 8: ...l The system contains no user serviceable components Do not disassemble service or repair this product or any of its parts l Disposal of this Device should be performed in accordance with local regul...

Page 9: ...peaker does not sound briefly or the LED does not turn on during system initialization contact TytoCare Support l If the LED does not turn on during Throat Skin or Ears exam contact TytoCare Support l...

Page 10: ...G1 or G2 see Section Identifying the Device Model l The Device complies with wireless standard IEEE 802 11 g n 2 4GHz 5GHz for G2 Devices Cleaning and Disinfection instructions The Tyto Device should...

Page 11: ...TM Device Two 2 Years Limited Warranty TytoCare warrants the TytoProTM branded product which includes the base unit its software and ancillary parts the Product to be free from defects in materials an...

Page 12: ...for proper maintenance and handling of the Product l No warranty is extended if the Product has been altered or modified in any way l No warranty is extended to any Product that has been misused or d...

Page 13: ...liability under this warranty will be at its option to either repair or replace the defective Product or to refund or credit the purchase price to the original purchaser IN NO EVENT SHALL TytoCare BE...

Page 14: ...he interference by one or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and receiver l Connect the equipment into an outle...

Page 15: ...omplies with ISED licence exempt RSS standard s Operation is subject to two conditions 1 This Device may not cause harmful interference 2 This Device must accept any interference that may be received...

Page 16: ...Pod touch or Android to facilitate the process of communicating examination data and performing an online visit with the clinician This Device is designed for use by a healthcare professional in a cli...

Page 17: ...devices see Section Exams and Add On User Guides and which is held when taking an exam 2 Otoscope Add on for ears exam 3 Stethoscope Add on for heart and lungs auscultations and measurement of heart...

Page 18: ...del as follows l G1 Proprietary plug l G2 USB C To identify your model G1 or G2 see Section Identifying the Device Model Note The Device comes pre charged If it does not power on connect the charging...

Page 19: ...ytoCare All rights reserved 19 of 76 TytoPro General Operation User Guide How the System works How the System works The components of the TytoCare system work together to help you communicate with cli...

Page 20: ...s with clinicians perform online virtual visits with live video conference with the clinician and obtain exam results from clinicians After downloading and installing the TytoCare App on your mobile d...

Page 21: ...connection speed is required Download 2 Mbps Upload 2 Mbps Note If the iOS mobile device supports Hotspot with a stable LTE connection it can be used instead of a Wi Fi router Pairing the Device and T...

Page 22: ...1 If you are not logged in to the system log in as described in the Logging in 2 Turn ON the Tyto Device by pressing the button on the top edge of the Device The screen displayed on the Device prompts...

Page 23: ...e Note The pairing procedure starts automatically upon login or after the registration process with the following Device Pairing screen l If you see this screen continue in the section Pairing Procedu...

Page 24: ...ser Guide First Time Setup Pairing Procedure on First Time Use Using Wi Fi 1 Enter your Wi Fi password and tap Next on the App Device Pairing screen This creates a QR code on the mobile device screen...

Page 25: ...he Device camera to read the QR code from the mobile device screen Follow the four steps labeled A D as shown below a Tap SCAN BARCODE on Device The Device camera is activated b Position the cross hai...

Page 26: ...ytoCare All rights reserved 26 of 76 TytoPro General Operation User Guide First Time Setup c When you see the success confirmation in the App tap OK d You will also see the success confirmation in the...

Page 27: ...ect and retry the pairing process If the error persists see Section Frequently Asked Questions and Troubleshooting Tips Using the Mobile Hotspot 1 Select Hotspot enter your hotspot password and tap Ne...

Page 28: ...e the Device camera to read the QR code from the mobile device screen Follow the four steps labeled a d as shown below a Tap SCAN BARCODE on the Device The Device camera is activated b Position the cr...

Page 29: ...Operation User Guide First Time Setup c Open the Personal Hotspot settings in the the mobile device and enable the hotspot To enable the hotspot with Android devices open the quick settings bar d Wait...

Page 30: ...ight corner of the Device screen as well as on the TytoApp Device connected to the App Indications on the Device Device connected to the App Device not connected to the App Indications on the TytoApp...

Page 31: ...served 31 of 76 TytoPro General Operation User Guide First Time Setup Manual Pairing Procedure Follow these steps to perform the manual pairing process 1 Tap Menu located at the top left corner of the...

Page 32: ...eral Operation User Guide First Time Setup 3 Follow the App instructions in Section Pairing Procedure on First Time Use 4 When a QR Code is displayed scan the QR Code with the Device 5 a Swipe down on...

Page 33: ...reserved 33 of 76 TytoPro General Operation User Guide First Time Setup 6 Tap CONNECT TO PHONE and then SCAN BARCODE 7 Use the Device camera to scan the QR code Position the cross hairs over the QR c...

Page 34: ...ses where the Tyto Device is not connected and you re connected to a Wi Fi network you won t be able to use the Tyto Device Note If the pairing is not successful after few scanning trials and after re...

Page 35: ...he Device You can access the Device options menu by swiping down on the short line on the top of the Device screen Pairing Click Pairing on the menu to perform the Pairing procedure as explained in it...

Page 36: ...ur Device is G2 Any other sticker indicates that your Device is G1 Pairing External Connected Devices You can also use the Tyto Device with some approved external medical devices but you must first pa...

Page 37: ...vice for 3 seconds marked in yellow below 3 Approve the pairing request on your mobile device TytoCare Pulse Oximeter Blood Oxygen Exam To set up the Pulse Oximeter for the first time 1 Connect the mi...

Page 38: ...he setup from now on you will be able to do a Blood Oxygen exam using your TytoCare Device and Pulse Oximeter Just connect them turn them on and select the Blood Oxygen exam icon Shutting Down the Dev...

Page 39: ...sit and then select how you want to share it with a clinician either by an online visit featuring a video conference or offline as an exam and forward visit In addition if you want to start the examin...

Page 40: ...is in sleep mode for three minutes without being restored to active mode it automatically turns itself off to save battery When the Device is turned on again it reverts to its previous state automatic...

Page 41: ...Tyto Device TytoApp Log in using your User name and Password on the App If you don t have your username and password contact your system administrator Identifying the patient When identifying the pat...

Page 42: ...Performing an Identified Visit The Identify Patient screen appears in the TytoApp as follows Tyto Device TytoApp Note After the patient is identified their name appears on the upper blue line in the T...

Page 43: ...n later or to have an online visit using the examination data you have already collected See a clinician online Initiate an online video conference now with a clinician before performing examinations...

Page 44: ...using the Device Tap the Device screen to choose which type of exam to perform Tyto Device TytoApp Note that in the identified visit workflow the upper left corner of the Device shows the name of the...

Page 45: ...ical for guided and unguided users as the difference between those two methods affects only the process of performing the exams themselves The Add On User Guides provide two sets of instructions for b...

Page 46: ...listed on the App You may re do the purple marked exam by tapping it again The existing recorded exam will be kept Tyto Device screen showing exams performed TytoApp screen showing list of recorded ex...

Page 47: ...te The Save and Discard visit buttons are enabled after you perform at least one exam 2 SAVE VISIT After you click Save visit you have a choice of several final actions as shown below Note that if you...

Page 48: ...ry if you ve already taken that image and you want to upload it from your camera roll When choosing Take Picture aim the mobile device camera towards the screen of the medical device Make sure the mea...

Page 49: ...Look at the results on the App and approve if they are identical to your expectations Note If you prefer you can skip the connected reading and enter the results manually Note The reading shows the t...

Page 50: ...polish can interfere with the results l For very thin fingers try using the middle finger or thumb l Recommended for patients weighing at least 40kg 88lb or consult with a clinician Once you have fini...

Page 51: ...begins to allow review before seeing the patient See Section Performing an Online Visit for further instructions Save and exit this visit without sending it to anyone The recorded exams will be saved...

Page 52: ...nfirming that the visit was sent to the TytoApp Reviewing and Editing Exams After you have completed an exam the App displays a list of all exams performed during the visit Tyto Device TytoApp You can...

Page 53: ...6 TytoPro General Operation User Guide Performing an Identified Visit Viewing or Deleting an Exam s Video To view an exam s video tap on the exam in the list of exams displayed by the App To delete an...

Page 54: ...case User Login Optional and Start Unidentified Visit After turning on the Device and the App the following screens display Tyto Device TytoApp 1 The user App login is optional when performing an unid...

Page 55: ...in the unidentified visit workflow the upper left corner of the Device has a red icon Performing Exams Performing Exams in unidentified mode is identical to the identified mode Refer to Section Perfo...

Page 56: ...ne visit the clinician controls the Device remotely and can hear and view the results captured by the Device and can direct you in its operation if necessary To initiate a live remote online visit cli...

Page 57: ...e All rights reserved 57 of 76 TytoPro General Operation User Guide Performing an Online Visit their availability l If the clinician is unavailable they are not online and cannot participate in a vide...

Page 58: ...s availability Joining an Online Visit when the Request is Accepted Once the clinician accepts your visit request you are prompted by the TytoApp to accept the video conference Click Join to initiate...

Page 59: ...n Online Visit Using the Phone Stand To operate the Device during a video conference place the mobile device on the designated location on the upper side of the carrying case Make sure to position the...

Page 60: ...xternal Medical Device When requested by the clinician you can use an external connected device provided with the Tyto Device to send the clinician additional exams Omron EVOLV Blood Pressure Monitor...

Page 61: ...ian s notes are ready for your review Viewing the Inbox The Inbox screen shows the status and clinician s notes for all of your examinations Exam ready to be sent means that an exam was performed and...

Page 62: ...TytoCare All rights reserved 62 of 76 TytoPro General Operation User Guide Viewing the User Settings Viewing the User Settings For various functionalities that are not related to the visit tap Setting...

Page 63: ...Serial Number Structure Tyto Device label X1 X2 X3 Prefix of SN per Product PN X4 X5 Production Year X6 X7 Production Week X8 X9 X10 X11 X12 Numeric running number Product Model Number Water proof in...

Page 64: ...0 60Hz 500mA Output 5Vdc 2A Tyto Camera Max Sensor Resolution 8 MP Max Video Resolution 640x480 VGA Max Image Resolution 3264x2448 Illumination LED Embedded Tyto Stethoscope Frequency range 20 3 500Hz...

Page 65: ...e models iPhone 5S and up iPad Air and up iPad mini 2 and up iPod touch 6 and up Android models Samsung Galaxy S5 and up S6 plus Note 5 and up A7 and up J7 and up LG G4 and up Clinician Web App Suppor...

Page 66: ...see Section Identifying the Device Model 5GHz band is not supported for the G1 model Please note l HTTP proxy server authentication not supported l WEP not supported l WPA Enterprise using a RADIUS au...

Page 67: ...you can tap I forgot the password in the login screen of the TytoCare App You will need to enter the email address that you used during the registration process and tap SEND An email with the reset pa...

Page 68: ...odel 5GHz for G2 3 Transmitter technical characteristics a G1 Assigned frequency band 2400 MHz 2483 5 MHz G2 Assigned frequency band 2412 MHz 2484 MHz 5180 MHz 5825 MHz b RF channel spacing 5 MHz 4 An...

Page 69: ...ght not be charged Connect the charging cable to the Device and to the power outlet Let it charge for at least several hours You should see an orange for G1 Devices or purple for G2 Devices LED near t...

Page 70: ...of the Device one is for charging smaller and the other is to connect headphones larger Ensure the charging cable is inserted into the correct port and the LED is orange for G1 Devices or purple for G...

Page 71: ...A The TytoCare Device is suitable for use in all establishments other than domestic and may be used in domestic establishments and those directly connected to the public low voltage power supply netw...

Page 72: ...air 8 kV contact 2 4 8 15kV air Floors should be wood concrete or ceramic tile If floors are covered with syn thetic material the relative humidity should be at least 30 Power frequency 50 60 Hz magn...

Page 73: ...unications equipment should be used no closer to any part of the Tyto Device including cables than the recommended separation distance calculated from the equation applicable to the frequency of the t...

Page 74: ...fected by absorption and reflection from structures objects and people Warning Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper o...

Page 75: ...8 28 710 704 787 LTE Band 13 17 Pulse mod ulation 217 Hz 0 2 0 3 9 9 745 780 810 800 960 GSM 800 900 TETRA 800 iDEN 820 CDMA 850 LTE Band 5 Pulse mod ulation 18 Hz 2 0 3 28 28 870 930 1720 1 700 1 990...

Page 76: ...ween the trans mitting antenna and the TytoCare Device may be reduced to 1 m The 1 m test distance is per mitted by IEC 61000 4 3 a For some services only the uplink frequencies are included b The car...