U-Earth Biotech AIRcel70, User Manual

15.4. AIRcel70™ - Component warranty

15.4.1. Materials

U-Earth warrants that new components within AIRcel70

™

 bioreactors are free from defects in materials. 

Customer's care and U-Earth's (including those involved in the distribution and sale of the units) total liability to Customer 

with respect to the materials warranty for any claim is limited - at U-Earth's sole discretion - to the repair or supply of new 

items to replace all components covered by this warranty. Replacement of items with those supplied by U-Earth will be 

at the expense of the Customer. This materials warranty is valid for five (5) years from the product delivery date.

15.4.3. Electrical components 

U-Earth warrants that its pumps and fans are free from defects and are covered by a two (2) year warranty for malfun-

ctions due to manufacturing defects, provided that the unit has been properly maintained and repaired ONLY by 

qualified U-Earth technical personnel.

The Customer should anticipate that the average life span of the pump and fan, under normal conditions, is 2 years 

of continuous use. The Customer also acknowledges that the pump and fan may be subject to premature wear and 

tear when used in very dirty environments, in which case in the presence of aggressive contaminants, the Customer 

must consider the possibility of premature deterioration of the components and consequently anticipate their repla-

cement.  

15.4.4. U-Ox™ additive

U-Ox

™

 additive will only be sold in conjunction with the AIRcel70

™

 unit. The bottles must be stored in their original 

packaging and must not be exposed to a temperature higher than 30°C or lower than 0°C. The bottles must not be 

opened before use and their contents must never be placed in a different container in case the bottle is damaged. 

The single dose supplied must be well shaken before use and used in full, every 30 days.

Failure to add the U-Ox

™

 additive every 30 days will result in a loss of system performance and void the performance 

warranty. An unpleasant "algae" odor perceived immediately after opening the bottle is normal and is due to a limited 

release of gas from the biological consortium as a result of possible exposure to different temperatures. This is not 

a sign of deterioration of the compound and will not adversely affect AIRcel70's performance. U-Ox

™

 is intended  to 

be used exclusively as an additive for AIRcel70

™

 bioreactors. 

U-Ox

™

 has a shelf life of 3 years. 

15.4.5. Return/Refund

AIRcel70

™

 units can be refunded or returned in case of malfunction at first installation or defective components. 

If a unit is damaged during transport, it cannot be refunded. The Customer is strongly advised to insure transportation 

for the full value of the item.

If the end user has used the unit improperly, U-Earth is not responsible for a refund. 

a. If any unit has manufacturing defects, having been used in accordance with the performance warranty clauses, 

it will be U-Earth's responsibility to repair, re-manufacture or replace, at its discretion, said units recognizing an 

EXW price to which a discount will be applied in proportion to the unfulfilled life during the warranty period, exclu-

ding any customs, taxes, labor for replacement.

b. U-Earth's liability will apply as long as the total number of items supplied for replacement is less than or equal to 

the initial number of items installed. Claims for damages, as well as any right of appeal are excluded. 

c. Transportation of units to be returned to U-Earth for warranty compliance verification shall be prepaid by Custo-

mer. If the verification fails, i.e. the warranty clauses are not respected, the Customer shall pay all expenses incur-

red by U-Earth personnel for the investigations performed. If the malfunction is not found by U-Earth, U-Earth will 

return the goods to the Customer, with transport paid for by the recipient. 

15.4.6. Disclaimer of Liability

No warranty, either express or implied, is warranted beyond what is expressly stated above. Implied warranties of 

merchantability and fitness for a particular purpose are not given and are expressly excluded.

User Manual - AIRcel70™

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