U-Line 2175DWRRB00, Use And Care Manual

14

2175DWRR

Troubleshooting Guide

DANGER

ELECTROCUTION HAZARD
Never attempt to repair or perform maintenance on 
the unit until the main electrical power has been 
disconnected.

Troubleshooting - What to check when problems occur:

PROBLEM

POSSIBLE CAUSE

REMEDY

Unit does not operate and 
electronic display is blank.

No electrical supply

Plug unit in or check circuit breaker.

No interior light

Loose or burned out bulb

Tighten or replace bulb (See MAINTENANCE; LIGHT 
BULB REPLACEMENT).

Electronic display is blank and 
interior light is off with drawer 
open.

Unit is in blackout/Sabbath mode 
(not Star K certified).

Exit blackout/Sabbath mode (not Star K certified) 
(See OPERATION; INTERIOR LIGHT CONTROL).

Electronic display is blank and 
interior light is on with drawer 
open.

A display function has changed.

Touch and hold the warmer temperature button and 
touch and release the POWER button three times, then 
release the temperature button. The display should 
become visible.

Electronic display shows repeating, 
randomly flashing symbols and 
partial characters.

A factory control mode has been 
inadvertently entered.

Touch and hold the warmer temperature button and 
touch and release the LIGHT button three times, then 
release the temperature button to exit the factory 
control mode. The set-point temperature should now 
be displayed.

Electronic display shows:
0, 1 to 26, or 99.

A factory control mode has been 
inadvertently entered.

Repeatedly touch the warmer temperature button to 
advance any number shown to 99 and touch and 
release the LIGHT button. The set-point temperature 
should now be displayed.

Electronic display shows E3 or E10.

Drawer(s) open longer than 20 
minutes

Close drawer(s) completely. The set-point temperature 
should now be displayed.

Electronic display shows one or 
more of the following:
E1, E2, E4, E5, E6, E7, E8, E9, E11, P1. 

The unit is displaying an error code.

Record the error code(s) displayed and call for service.

Unit not cold enough. Check 
temperatures (See OPERATION for 
approximate temperatures).

Control set too warm

Set control to a cooler setting (See OPERATION). Allow 
24 hours for temperature to stabilize.

Airflow to front grille blocked

Airflow must not be obstructed to front grille (See 
OPERATION).

Dirty condenser coils

Clean condenser (See MAINTENANCE; CONDENSER 
CLEANING).

Door gasket not sealing properly

Door adjustment required (See MAINTENANCE; DOOR 
ALIGNMENT CHECK AND ADJUSTMENT).

Item(s) interfering with drawer

Reposition or remove item(s).

Inaccurate temperature reading

Properly check temperature (See OPERATION).

Unit is too cold. Check temperatures 
(See OPERATION for approximate 
temperatures)

Control set too cold

Set control to a warmer setting (See OPERATION). Allow 
24 hours for temperature to stabilize.

The unit frosts up.

High ambient temperatures or 
humidity

Defrost unit manually (See MAINTENANCE; 
DEFROSTING).

Drawers not closed

Close drawers and wait 24 hours. If frost has not cleared 
up, must manual defrost (See page 11).

Noise during operation

Certain sounds are normal.

Soft sounds from the fan and water/dropping sounds 
from the ice maker will be heard.

Drawer(s) can't close.

Item(s) interfering with drawer

Adjust items in drawer(s).

Unit not level

Make sure unit is level (See LEVELING, page 12).