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0521 IH-5276
OPERATING ISSUE
CAUSES
RECOMMENDATIONS
Balance will not turn on
No power to balance
Verify connection and voltage
Poor accuracy
Improper calibration
Unstable environment
Platform calibration
Move balance to suitable location
Cannot calibrate
Calibration menu locked
Approved Mode set to ON
Unstable environment
Incorrect calibration masses
Turn Calibration menu lock off
Turn Approved Mode off
Move balance to suitable location
Use correct calibration masses
Cannot change menu settings
Sub-menu locked
Approved Mode set to ON
Unlock sub-menu
Turn Approved Mode off
Low Reference weight
Reference weight too small
The weight on the pan is too small to define a valid
reference weight
Increase sample size
Invalid Piece Weight
Average piece weight is too small
Increase average piece weight
Operation Timeout
Weight reading is not stable
Move balance to suitable location
Screen Displays "------"
Busy (tare, zero, printing, waiting for a stable weight)
Wait until completion
MAINTENANCE CONTINUED
CLEANING CONTINUED
REMOVING AND REINSTALLING THE GLASS DOORS FOR CLEANING:
1. On the back of the balance,
press the pin and slide out the
door. (See Figure 68)
2. After cleaning, slide the doors
into the slot while pressing the pin
mentioned in step one.
(See Figure 69)
3. Slide the doors into the slot until
the back stopper aligns with the
other door. (See Figure 70)
TROUBLESHOOTING
Figure 68
Figure 69
Figure 70
If the troubleshooting section does not resolve your problem, contact ULINE Customer Service at 1-800-295-5510.
1-800-295-5510
uline.com
