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USER GUIDE

 Troubleshooting 2

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

CHECKING PRODUCT TEMPERATURE

To check the actual product temperature in the 
unit:

1. Partially fill a plastic (nonbreakable) bottle with water. 

2. Insert an accurate thermometer. 

3. Tighten the bottle cap securely.

4. Place the bottle in the desired area for 24 hours. 

5. Avoid opening the unit during the testing period. 

6. After 24 hours, check the temperature of the water. If 

required, adjust the temperature control in a small 
increment (see CONTROL OPERATION). 

Causes which affect the internal temperatures of 
the cabinet include:

• Temperature setting.

• Ambient temperature where installed.

• Installation in direct sunlight or near a heat source.

• The number of door openings and the time the door is 

open.

• The time the internal light is illuminated. (This mainly 

affects product on the top rack or shelf.) 

Digital Display 

Shows 1-16 or 99

A factory test mode may be enabled. Adjust 

the temperature to 99 and press the LIGHT 

icon.

Product Is 

Freezing.

Because product in contact with the rear 

wall may freeze, ensure no product is 

touching the rear wall. 
Adjust the temperature to a warmer set 

point.

Product Is Not 

Cold Enough.

Air temperature does not indicate product 

temperature. See CHECKING PRODUCT 

TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive 

ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing 

properly.
Ensure the interior light has not remained 

on too long.
Ensure nothing is blocking the front grille, 

found at the bottom of the unit.
Ensure the condenser coil is clean and free 

of any dirt or lint build-up.

Problem

Possible Cause and Remedy

Summary of Contents for U-ADA24RGL13B

Page 1: ...SER GUIDE SERVICE MANUAL SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE ADA Series ADA24RGL 24 Glass Door Refrigerator RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE SINCE 196...

Page 2: ...nstallation Grille Plinth Installation Door Swing Door Stop Door Adjust Operating Instructions First Use Control Operation Sabbath Mode Airflow and Product Loading Interior Shelves Maintenance Cleanin...

Page 3: ...decades and is proud to have the opportunity to ship to you PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Pr...

Page 4: ...jury or death WARNING Warning means that failure to follow this safety statement could result in serious personal injury or death CAUTION Caution means that failure to follow this safety statement may...

Page 5: ...freezer take off the doors and leave shelves in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulati...

Page 6: ...F 10 C and 100 F 38 C Higher ambient temperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of di...

Page 7: ...use an extension cord to connect power to the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded...

Page 8: ...allation When built in your unit does not require additional air space for top sides or rear However the front grille must NOT be obstructed and clearance is required for an electrical connection in t...

Page 9: ...ER GUIDE Product Dimensions 1 u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Product Dimensions 23 1 4 591 mm 32 to 33 813 mm 838 mm 24 610 mm Not Including Hand...

Page 10: ...rly grounded electrical receptacles placed according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are e...

Page 11: ...5 models only have three screws but same screws are used in both applications 3 Place bracket part 14154 over holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighte...

Page 12: ...adjust the rear legs to achieve a total unit rear height of 1 8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be ge...

Page 13: ...the unit the grille plinth strip base fascia must be installed WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged Removing the grille 1 Disconnect power to...

Page 14: ...ed adjacent to cabinets Stainless Steel and black and white models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Integrated models require 1 4 6 mm clearance...

Page 15: ...ing conditions It is not designed for excessive force Do not use the door to move the unit in out of the cutout during installation If your unit is already undercounter it might need to be moved out f...

Page 16: ...e door TO ALIGN AND ADJUST THE DOOR Remove grille Remove the grille see GRILLE PLINTH INSTALLATION section of this guide 1 Loosen do not remove top and bottom hinge screws 2 Align door squarely with c...

Page 17: ...epare door for reinstallation 1 Remove gasket This will reveal mounting holes for the magnet assembly 2 Remove plunger bracket from door with T 10 TORX driver Be sure to only remove the two screws hol...

Page 18: ...at the factory Initial startup requires no adjustments NOTICE U Line recommends allowing the unit to run overnight before loading with product When plugged in the unit will begin operating under the f...

Page 19: ...ROL FUNCTION GUIDE FUNCTION COMMAND DISPLAY OPTIONS ON OFF Press and release Unit will immediately turn ON or OFF Toggle lights Press and release to leave interior light on for 3 hours Glass door wine...

Page 20: ...tain internal temperatures and set points View a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will...

Page 21: ...perform as expected When loading your unit leave space between the internal fans or vents and product loaded Anything blocking the required airflow circulation will result in uneven temperature distr...

Page 22: ...he hump on the right hand side 3 Tilt up right hand edge of shelf 2 4 Remove shelf from unit by pulling out 3 Insert the shelves as follows 1 To move to a different position in the unit insert shelf a...

Page 23: ...ass tile and counter cleaners If any surface discoloring or rusting appears clean it quickly with Bon Ami or Barkeepers Friend Cleanser and a nonabrasive cloth Always clean with the grain Always finis...

Page 24: ...sonal injury and damage to the inner lining NOTICE The drain pan was not designed to capture the water created when manually defrosting To prevent water from overflowing the drain pan place towels or...

Page 25: ...ental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins...

Page 26: ...it is returned to service 3 If ice is on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open...

Page 27: ...s listed Compressor The compressor makes a hum or pulsing sound that may be heard when it operates Evaporator Refrigerant flowing through an evaporator may sound like boiling liquid Condenser Fan Air...

Page 28: ...r openings and the time the door is open The time the internal light is illuminated This mainly affects product on the top rack or shelf Digital Display Shows 1 16 or 99 A factory test mode may be ena...

Page 29: ...ranty arising by operation of law U Line will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty whether express implied o...

Page 30: ...PLUG 220 240 VOLT PLUG OVERLOAD NEUTRAL WHITE 115v DARK BLUE 220 240v TO COMPRESSOR NEUTRAL WHITE 115v DARK BLUE 220 240v BLUE 115V LIGHT BLUE 220V 240V TO COMPRESSOR 1 10 CONTROL BOARD ZONE TEMP FUSE...

Page 31: ...ment of a part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial nu...

Page 32: ...dashes 12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof of Purchase or equivalent may...

Page 33: ...ws 80 54320 00 15 Evaporator cover 80 54319 00 16 Evaporator fan 80 54321 00 17 Grille w screws 80 54325 00 18 Handle w logo 80 54214 00 19 Hinges 2 w screws 80 54208 00 20 Keys babylock 80 54330 00 2...

Page 34: ...rts will be shipped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U...

Page 35: ...ge Lower than normal Warm near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near...

Page 36: ...ist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the C and...

Page 37: ...outputs located on the relay power board Included in this section are some diagnostic tips and of course if additional help is required please contact the U Line Corp Customer Care Facility at 1 800...

Page 38: ...Refer to 14 Error Log in Service Mode Thermistor failure Check Error Log in Service Mode OHM thermistor Frost Buildup Inside Unit Door Ajar or Restricted from Closing Check door clearance to adjoinin...

Page 39: ...r into overload The compressor will automatically deactivate during an overload and will remain deactivated until the overload switch cools This could take some time It is important to allow the compr...

Page 40: ...ed magnetic force pulls the reed to its contact and closes the circuit which turns the light and display off When the door is open the reed pulls away from the contact and opens the circuit If the doo...

Page 41: ...vigates through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button Activates light...

Page 42: ...enter exit this mode hold the light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will...

Page 43: ...in the refrigerator section 13 ADJUST DEFROST DURATION 0 TO 99 MINUTES The length of the defrost can be adjusted 0 to 99 minutes long The other defrost parameters still apply Lengthening a defrost ma...

Page 44: ...an will continue to run at the end of a cooling cycle Adjustable 0 99 minutes 19 INDIVIDUAL COMPONENT TOGGLE 20 MODEL NUMBER INDICATOR Displays the two digit model number of the specific unit See mode...

Page 45: ...econds use the up and down arrow buttons to select the appropriate model number See Above Model List 5 Press the light bulb button once 6 The display will blink and then will appear as the programmed...

Page 46: ...ght Evaporator Fan Condenser Fan N A N A 2218WC N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2224BEV N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A...

Page 47: ...y thermistor connection you should replace the thermistor and the thermistor harness Thermistor error information can be found in the Control Operations Service section This unit has two thermistors T...

Page 48: ...F C 1224 RF 12 45 15 9 1215 1224 2218 2245 2224 2260 WC ZWC 12 45 45 7 1215 1224 2218 2245 2224 2260 R RSOD RDC BEV DC DWR RGL 12 45 42 6 CO29 F 12 18 n a CO1224 F 12 18 45 7 1224FZR Freezer Mode 6 4...

Page 49: ...ning with the cooling cycle or if not currently cooling the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves Note If the unit is...

Page 50: ...Remove the 4 screws mounting the fan shroud to the evaporator plate 13 Remove and replace fan Take special care to properly route fan wire NOTICE Fan must be oriented to pull air in through lower evap...

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