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USER GUIDE

 Troubleshooting - Extended 3

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

MAIN CONTROL

The main control board is very robust and is rarely the 
cause of system issues. It is important to fully diagnose 
the board for any suspected failures before attempting to 
remove the board for replacement or service. Follow the 
guidelines below to fully test and diagnose the main 
control.

Power Fault

If the unit does not (or seems to not) power on, follow the 
flow chart below to help diagnose the issue. Before 
beginning it is important to first verify the unit is not 
simply set to sabbath mode.

Testing The Main Control

If the main control is suspected of being faulty, the 
following procedure should be performed to verify main 
control for functionality.

Relay & DC Outputs

One of the primary functions of the main control is to 
operate the multiple relay and DC outputs during each 
cycle. Verify proper operation of these relays using the 
following procedure.

1. Enter “Relay Toggle” through the service menu.

NOTICE

Frequently toggling the compressor relay could 
force the compressor into overload. The 
compressor will automatically deactivate during 
an overload and will remain deactivated until the 
overload switch cools. This could take some 
time. It is important to allow the compressor at 
least 5 minutes off time between relay cycles.

2. Toggle the relay. Its related component should 

activate / deactivate with the switching of the relay. If 
it does not, test component.

Other Suspected Main Control Faults

If other components have been ruled out as being faulty 
but the unit continues to have operating issues, it is most 
likely due to a configuration error. Configuration errors 
can be cleared by restoring the unit to its factory default 
setting. Factory defaults may be restored through the 
service menu.

CAUTION

!

Precautions must be taken while working with 
live electrical equipment. Be sure to follow 
proper safety procedures while performing tests 
on live systems.

Check Voltage 

At Wall Outlet

Verify Voltage At 

Main Control 

Voltage Input

Check Fuse F1

For Continuity

Replace 

Reed Switch

Replace Main

Board

Replace

Fuse

Replace

Power Cord

Alert Customer 

Of Power Failure

Is the Reed

Switch Operating

Properly?

Inspect 

Customer UI 

and Data Cable 

Connect Test Display 

Cycle Power And Check 

For Operation 

No Voltage

No Voltage

Voltage

Continuity

Operating

Not Operating

No Continuity

No

Yes

Voltage

47

Summary of Contents for U2224RINT00B

Page 1: ...USER GUIDE SERVICE MANUAL SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE 2000 Series 2224R 24 Solid Door Refrigerator RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE SINCE 1962...

Page 2: ...rille Plinth Dimensions Integrated Panel Installation Grille Plinth Installation Door Swing Door Stop Door Adjust Operating Instructions First Use Control Operation Sabbath Mode Airflow and Product Lo...

Page 3: ...decades and is proud to have the opportunity to ship to you PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Pro...

Page 4: ...ury or death WARNING Warning means that failure to follow this safety statement could result in serious personal injury or death CAUTION Caution means that failure to follow this safety statement may...

Page 5: ...reezer take off the doors and leave shelves in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulatio...

Page 6: ...10 C and 100 F 38 C Higher ambient temperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of dir...

Page 7: ...to the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that ha...

Page 8: ...he front grille plinth strip base fascia must NOT be obstructed CAUTION Unit can NOT be installed behind a closed cabinet door U Line products are designed and manufactured to be installed in the spec...

Page 9: ...imensions 1 u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Product Dimensions 33 11 16 to 34 11 16 856 mm to 881 mm 17 3 4 450 mm 3 5 16 84 mm Not Including Hand...

Page 10: ...t Dimensions in each unit s Installation Guide Each door can be opened individually one at a time without interference However to ensure unobstructed door swing opening both doors at the same time 1 4...

Page 11: ...drill bit drill 3 pilot holes 5 8 16 mm deep into bottom of counter top Use the anti tip bracket as a template 4 Install 3 8x5 8 screws into the plate using a 2 Phillips head screwdriver SIDE MOUNT Si...

Page 12: ...total unit rear height of 1 8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Adjust...

Page 13: ...bs 10 kg It is important to ensure that all drilled holes are drilled to the correct depth in order to avoid splits in the wood when hardware is installed 1 Cut the panels to the dimensions listed in...

Page 14: ...fectly with the door The appliance will need up to 34 1 2 876 mm to the underside of the counter to leave room for leveling adjustments A single prepared overlay with insert must not weigh more than 2...

Page 15: ...NTENANCE SERVICE Handleless Integrated Panel Dimensions 3 4 20 mm 28 13 16 732 mm 2 3 4 70 mm 2 3 4 70 mm R 5 8 R16 mm 1 8 3 mm 1 4 6 mm Wooden Insert Notch Depth 1 8 3 mm 2 3 8 60 mm 7 8 22 mm Ref To...

Page 16: ...dimensions listed in the appropriate diagram on the next page 2 Optional Stain or finish panel to desired stain or color Be sure to closely follow the instructions provided by the manufacturer 3 Optio...

Page 17: ...ed Panel Integrated Panel Integrated Frame Front Side Front Side 3 5 16 89 mm to 4 5 16 114 mm Floor Cabinet 3 5 16 89 mm 3 5 16 89 mm to 1 25 mm U Line Unit Extended Integrated Panel Extended Integra...

Page 18: ...Extended Integrated Panel Dimensions BACK SURFACE MUST HAVE AMPLE FLAT SURFACE TO MOUNT OVERLAY PANEL FLAT AND WITHOUT INTERFERENCE 23 1 2 595 mm 3 4 20 mm Integrated Panel 32 7 8 33 7 8 834 mm 860 mm...

Page 19: ...panel to match your surrounding furniture Finish front back and edges to prevent warping Carefully follow the manufacturer s recommendations for finish application and cure times 3 Apply double sided...

Page 20: ...e will not damage panel finish upon removal 7 Using a 7 64 3 mm drill bit drill 6 pilot holes into the wood panel 1 2 12 mm deep using the holes in the door frame as a guide NOTICE It is important to...

Page 21: ...fascia When using the unit the grille plinth strip base fascia must be installed WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged Removing the grille pli...

Page 22: ...llow the door to open 90 Allow for additional space for any knobs or pulls installed on the integrated panel frame Stainless Steel models that are installed adjacent to a wall require 2 1 4 57 mm door...

Page 23: ...pproximately 90 2 Remove hinge cover by lifting top and bottom of hinge cover and sliding the cover inwards to remove from hinge 3 Once cover is removed slide hinge pin into hole as shown Pin should s...

Page 24: ...that it is firmly in contact with the cabinet Also make sure the door gasket is not pinched on the hinge side of the door CAUTION Do not attempt to use the door to raise or pivot your unit This would...

Page 25: ...ve caps from screw heads on opposite side 2 on top and 2 on bottom Using 2 Phillips bit remove the 4 underlying screws Reinstall the screws and caps on the opposite side 5 Partially install screw 1 in...

Page 26: ...the factory Initial startup requires no adjustments NOTICE U Line recommends allowing the unit to run overnight before loading with product When plugged in the unit will begin operating under the fac...

Page 27: ...OL FUNCTION GUIDE FUNCTION COMMAND DISPLAY OPTIONS ON OFF Press and release Unit will immediately turn ON or OFF Toggle lights Press and release to leave interior light on for 3 hours Glass door wine...

Page 28: ...ain internal temperatures and set points View a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will f...

Page 29: ...eave space between the internal fans or vents and product loaded Anything blocking the required airflow circulation will result in uneven temperature distribution in the cabinet and can also freeze pr...

Page 30: ...f Height Shelf height may be adjusted to accommodate a broad range of product To alter your shelf spacing follow the instructions below 1 Remove the 4 Shelf clips from the shelf clip holes 2 Move shel...

Page 31: ...of the bin and raise the bin off the racks 3 Lift the rear of the bin off its seat on the rack 4 Pull the bin up and away from the racks To Reinstall 5 Fully extend the empty rack from within the cab...

Page 32: ...otchbrite will cause the graining in the stainless steel to become blurred Rust not cleaned up promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be pos...

Page 33: ...drain pan and possibly damaging water sensitive flooring the unit must be removed from cabinetry To defrost 1 Disconnect power to the unit 2 Remove all products from the interior 3 Prop the door in a...

Page 34: ...n necessary Depending on environmental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric current to the unit before cleaning the condenser NOTICE DO NOT use any ty...

Page 35: ...is returned to service 3 If ice is on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open t...

Page 36: ...listed Compressor The compressor makes a hum or pulsing sound that may be heard when it operates Evaporator Refrigerant flowing through an evaporator may sound like boiling liquid Condenser Fan Air mo...

Page 37: ...openings and the time the door is open The time the internal light is illuminated This mainly affects product on the top rack or shelf Digital Display Shows 1 16 or 99 A factory test mode may be enabl...

Page 38: ...UG 220 240 VOLT PLUG OVERLOAD NEUTRAL WHITE 115v DARK BLUE 220 240v TO COMPRESSOR NEUTRAL WHITE 115v DARK BLUE 220 240v BLUE 115V LIGHT BLUE 220V 240V TO COMPRESSOR 1 10 CONTROL BOARD ZONE TEMP FUSE 1...

Page 39: ...nt of a part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial numb...

Page 40: ...shes 12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof of Purchase or equivalent may su...

Page 41: ...fan w cover and screws 80 54151 00 14 Evaporator 80 54057 00 15 Evaporator cover 80 54045 00 16 Glass shelf 1 w brackets 80 54041 00 17 Grille w screws 80 54040 00 18 Hinge covers 2 pcs 80 54001 00 19...

Page 42: ...s will be shipped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U L...

Page 43: ...Lower than normal Warm near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near ro...

Page 44: ...st strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the C and...

Page 45: ...utputs located on the relay power board Included in this section are some diagnostic tips and of course if additional help is required please contact the U Line Corp Customer Care Facility at 1 800 77...

Page 46: ...efer to 14 Error Log in Service Mode Thermistor failure Check Error Log in Service Mode OHM thermistor Frost Buildup Inside Unit Door Ajar or Restricted from Closing Check door clearance to adjoining...

Page 47: ...into overload The compressor will automatically deactivate during an overload and will remain deactivated until the overload switch cools This could take some time It is important to allow the compres...

Page 48: ...d magnetic force pulls the reed to its contact and closes the circuit which turns the light and display off When the door is open the reed pulls away from the contact and opens the circuit If the door...

Page 49: ...gates through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button Activates light f...

Page 50: ...ter exit this mode hold the light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will al...

Page 51: ...n the refrigerator section 13 ADJUST DEFROST DURATION 0 TO 99 MINUTES The length of the defrost can be adjusted 0 to 99 minutes long The other defrost parameters still apply Lengthening a defrost may...

Page 52: ...n will continue to run at the end of a cooling cycle Adjustable 0 99 minutes 19 INDIVIDUAL COMPONENT TOGGLE 20 MODEL NUMBER INDICATOR Displays the two digit model number of the specific unit See model...

Page 53: ...conds use the up and down arrow buttons to select the appropriate model number See Above Model List 5 Press the light bulb button once 6 The display will blink and then will appear as the programmed d...

Page 54: ...t Evaporator Fan Condenser Fan N A N A 2218WC N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2224BEV N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N...

Page 55: ...e Control Operations Service section This unit has three thermistors Thermistor one Zone Located along the right hand side wall It is used to maintain the operating temperature within that zone Thermi...

Page 56: ...ta Temp F Temp C Nominal Resistance OHMS 40 40 169157 31 35 121795 22 30 88766 13 25 65333 4 20 48614 5 15 36503 14 10 27681 23 5 21166 32 0 16330 41 5 12696 50 10 9951 59 15 7855 68 20 6246 77 25 500...

Page 57: ...C 1224 RF 12 45 15 9 1215 1224 2218 2245 2224 2260 WC ZWC 12 45 45 7 1215 1224 2218 2245 2224 2260 R RSOD RDC BEV DC DWR RGL 12 45 42 6 CO29 F 12 18 n a CO1224 F 12 18 45 7 1224FZR Freezer Mode 6 45...

Page 58: ...losed the fan will either continue running with the cooling cycle or if not currently cooling the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass...

Page 59: ...ole 13 Remove the 4 screws mounting the fan shroud to the evaporator plate 14 Remove and replace fan Take special care to properly route fan wire NOTICE Fan must be oriented to pull air in through low...

Page 60: ...nty arising by operation of law U Line will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty whether express implied or...

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