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USER GUIDE

 Troubleshooting 2

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

CHECKING PRODUCT TEMPERATURE

To check the actual product temperature in the 
unit:

1. Partially fill a plastic (nonbreakable) bottle with water. 

2. Insert an accurate thermometer. 

3. Tighten the bottle cap securely.

4. Place the bottle in the desired area for 24 hours. 

5. Avoid opening the unit during the testing period. 

6. After 24 hours, check the temperature of the water. If 

required, adjust the temperature control in a small 
increment (see CONTROL OPERATION). 

Causes which affect the internal temperatures of 
the cabinet include:

• Temperature setting.

• Ambient temperature where installed.

• Installation in direct sunlight or near a heat source.

• The number of door/drawer openings and the time the 

door/drawer is open.

• The time the internal light is illuminated. (This mainly 

affects product on the top rack or shelf.)

• Obstruction of front grille or condenser.

Product is Not 

Cold Enough.

Air temperature does not indicate product 

temperature. See CHECKING PRODUCT 

TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive 

ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing 

properly.
Ensure the interior light has not remained on 

too long.
Ensure nothing is blocking the front grille, 

found at the bottom of the unit.
Ensure the condenser coil is clean and free of 

any dirt or lint build-up.

Problem

Possible Cause and Remedy

25

Summary of Contents for UHCR115

Page 1: ...USER GUIDE SERVICE MANUAL 1 Class UHCR115 15 Crescent Ice Maker...

Page 2: ...tion Water Hookup Anti Tip Bracket General Installation Grille Installation Door Swing Maintenance Cleaning Cleaning Condenser Extended Non Use Operating Instructions First Use Ice Airflow and Product...

Page 3: ...lect products are available worldwide PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Product Warranty informat...

Page 4: ...or moderate personal injury property or equipment damage This unit contains R600a Isobutane which is a flammable hydrocarbon It is safe for regular use Do not use sharp objects to expedite defrosting...

Page 5: ...n place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of re...

Page 6: ...mperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat genera...

Page 7: ...he unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has be...

Page 8: ...ear CAUTION Unit can NOT be installed behind a closed cabinet door CUTOUT DIMENSIONS 15 Cutout width sufficient if door protrudes beyond adjacent cabinetry PRODUCT DIMENSIONS REAR FRONT TOP SIDE 4 102...

Page 9: ...ed according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are easily accessible 2 Remove screws as show...

Page 10: ...he water line should be looped into 2 coils This will allow the unit to be removed for cleaning and servicing Make certain that the tubing is not pinched or damaged during installation WARNING Connect...

Page 11: ...filler feature in bushing with flat screwdriver 5 Thread water line through back panel hole with bushing 6 Locate water valve inlet and connect to valve 7 Turn on water supply and check for leaks 8 R...

Page 12: ...ver holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push unit into position Be careful not to entangle the electrical cord or water li...

Page 13: ...n opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Readjust the front legs to level the unit after it is...

Page 14: ...unit the grille must be installed Removing the grille 1 Disconnect power to the unit 2 Slightly loosen three screws on bottom hinge 3 Remove two grille screws 4 Slide grille to the left and remove Ins...

Page 15: ...ng Units have a zero clearance for the door to open 90 when installed adjacent to cabinets Stainless Steel models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wa...

Page 16: ...for more details NOTICE Temperature displayed reflects actual temperature inside unit If the temperature displayed is different than selected the unit is progressing towards the selected temperature...

Page 17: ...s operation You may hear the compressor or fan motor the water valve or ice dropping into the ice bucket CAUTION NEVER use an ice pick knife or other sharp instrument to separate cubes Shake the ice b...

Page 18: ...ge of an adjustment to the screw can cause the water to overflow the ice maker and can cause property damage 3 Turn the adjusting screw toward the minus sign clockwise for smaller cubes or toward the...

Page 19: ...u line com Airflow and Product Loading NOTICE The unit requires proper airflow to perform at its highest efficiency Do not block the front grille at any time or the unit will not perform as expected D...

Page 20: ...non chlorine glass cleaner Do not use cleaners not specifically intended for stainless steel on stainless surfaces this includes glass tile and counter cleaners If any surface discoloring or rusting a...

Page 21: ...discard ice 3 Place towel or other absorbent material on bottom of ice bin 4 Fill the ice bucket half full with warm not hot water This will help the unit defrost faster 5 Place the ice bucket back i...

Page 22: ...t cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged N...

Page 23: ...n the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open to prevent formation of mold and milde...

Page 24: ...ency to reflect normal appliance operating noises Listed below are common refrigeration components with a brief description of the normal operating sounds they make NOTE Your product may not contain a...

Page 25: ...setting Ambient temperature where installed Installation in direct sunlight or near a heat source The number of door drawer openings and the time the door drawer is open The time the internal light is...

Page 26: ...zed to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of the unit it was removed from t...

Page 27: ...ing for warranty labor Units must be registered prior to warranty submittal Customers may register at www U Line com A proof of purchase is required We also accept the following information to update...

Page 28: ...00 23 WATER VALVE ASSEMBLY 80 54356 00 UNLESS OTHERWISE SPECIFIED ALL DIMENSIONS ARE IN INCHES XX 03 XXX 015 X 1 HOLE 010 004 REMOVE BURRS AND SHARP EDGES TO 015 MAX INTERPRET DIM AND TOL PER ASME Y14...

Page 29: ...rovide the model serial number part number and part description Some parts will require color or voltage information If U Line requires the return of original parts we will inform you when the parts o...

Page 30: ...erature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near room temperature Very hot Top passes war...

Page 31: ...tatic wrist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across t...

Page 32: ...bin switch Bin arm binding Lubricate bin arm pivot points or loosen bin arm lever screw Water will not stop filling Water switch inoperable closed Replace water switch Solenoid valve inoperable Repla...

Page 33: ...ot in drain pan Position drain line in drain pan Crack in water line Replace water line Water leak inside unit Ice maker assembly fill cup obstructed Remove obstruction Fill ice cup and fill tube out...

Page 34: ...ontrol Failure Water Adjustment Bin Switch Failure NO NO EVERYWHERE INTERMITTENT AT 3 00 YES NO AT 12 00 DOES THE UNIT HARVEST ICE IF THE EJECTOR BLADES ARE MOVED BY HAND OR WITH A WRENCH WHERE DO THE...

Page 35: ...ser Power to the condenser fan Figure 1 Freeze Cycle SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD HEATER WATER SWITCH FILL C NC MOTOR FAN LOAD OVER black RELAY START COMP SWITCH OFF ON b...

Page 36: ...he ice maker motor If bin arm is up the ice maker will not harvest Figure 2 Harvest 1 Cycle Hold Switch in Normal Position SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD HEATER WATER SWITC...

Page 37: ...stall on ice and ice maker motor pulsates until mold heater warms and ice releases Figure 3 Harvest 2 Cycle Hold Switch in Switched Position SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD...

Page 38: ...ucket and stop at 12 00 position Temperature control terminals 2 and 3 have closed during harvest cycle Next freeze cycle begins with power to the compressor and condenser fan SWITCH LIMIT orange blac...

Page 39: ...the 2 3 contacts open stopping the compressor and the 2 1 contacts are closed starting the ice maker motor The 2 3 contacts close 2 1 contacts open before the end of the ice harvest cycle The hold swi...

Page 40: ...ture 83 F The function of this switch is to open in the event of an overheating condition This bi metal thermostat is normally closed and does not initiate the ice harvest cycle The ice harvest cycle...

Page 41: ...the ejector blade to the 3 o clock position by turning the 5 16 hex head on the small brass gear counterclockwise 4 7 Remove three screws from wall of freezer housing 5 8 Remove ice maker assembly 9...

Page 42: ...fresh alumilastic to heater side of new ice maker 12 Replace parts in reverse order of removal 13 Reconnect all wires 14 Insert capillary tube into ice maker sensing tube 15 Insert water inlet tube 1...

Page 43: ...interior walls Frost will build up faster in humid environments and when the door is opened frequently To defrost remove ice bucket turn off unit leave door open and allow frost ice to melt naturally...

Page 44: ...maker wire harness at plug 3 Disconnect thermistor plug 4 Remove water inlet tube 5 Remove front cover 6 Advance ejector blade to the 3 o clock position by turning the 5 16 hex head on the small brass...

Page 45: ...d or other natural disasters The product must be installed operated and maintained in accordance with your product s User Guide The remedies described above for each warranty are the only ones that U...

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