49 - Express 12 gallon Multi surface cleaner - operator and parts Manual
WarrantY inforMation
If requesting warranty information, call or write U. S. Products:
Address: 11015 47th Avenue West,
Mukilteo, WA 98275 USA
Phone: 800-257-7982
Fax 425-771-7156
and provide the following information:
When and where the equipment in question was purchased.
•
Model and serial number of machine.
•
Part number and description of part.
•
Description of failure or defect.
•
Upon receipt of the above information, a Returned Material Authorization (RMA) will be
issued. All packages should be prepaid and clearly marked with the Returned Material
Authorization number. If these conditions are not met, shipment will be refused.
After evaluation, the items will be repaired or replaced at our discretion.
If a failure or defect is the result of physical abuse, or if the warranty period has expired,
repairs will be charged to the customer.
U. S. Products offers a lifetime warranty on our rotationally molded bodies, tanks and
heater elements, and a 1 year warranty on all parts.
During this warranty period, U. S. Products will repair or replace, at our sole option,
free of charge, any parts shown to be defective in either material or workmanship. Said
parts must be returned with postage or freight pre-paid. Specific parts, such as switches,
motors, pumps and fittings are also warranted for a period of 1 year from date of original
purchase.
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