7
If you do not have a connection to your Wireless
MAX
g Router, you can try the following solutions:
1
Ensure that your computer is close enough to your router to receive a signal and that there
is nothing interfering with the signal, such as a microwave oven or a concrete wall. If your
router broadcasts its network name, you can use your computer’s wireless utility to scan for
it. (This is typically called a “site survey.”) If your utility can’t detect your router, it may be a
signal problem.
2.
Ensure that the wireless utility is using the correct network name and security settings for
your router. Settings such as network name, security method (WPA, WEP, etc.), and security
keys must all match. If your router is using WPA encryption, each wireless card or adapter
must support WPA encryption. Please refer to the Configuration section of the Wireless
MAX
g Router User Guide for information on changing the security settings.
3.
If you have enabled MAC filtering, is this computer permitted to connect to your router?
Please note that MAC filtering refers to specific wireless adapters. If you use MAC filtering
and you’ve changed wireless adapters, you will have to add the MAC address of the new
wireless adapter to the router.
You’ve probably noticed that you need to access your Wireless
MAX
g Router in order to check
some of these things. We’ll do that in the next step.
If none of these work, you can try a wired connection between your computer and your router by
connecting an Ethernet cable between your computer’s LAN port and a LAN port on the router.
(Ensure that the corresponding LAN port LEDs are lighted.) If a wired connection works, the
problem is almost certainly with your computer’s wireless connection to the router. You should
then try the previous steps again.
Step 2: Is your Wireless
MAX
g Router responding?
If you have a wireless or wired connection to your Wireless
MAX
g Router, open your Web browser
to the router’s address:
192.168.2.1
(Please note that if you’ve modified the router’s LAN IP
address, you should use the new one.)
If the Wireless
MAX
g Router’s Web interface doesn’t appear, your computer may need to re-
establish a connection to your router:
Release and renew your computer’s network connection.
Windows XP, 2000, and NT users:
Press
Start
and select
Run
.
Type
cmd
and press ENTER.
Type
ipconfig /release
and press ENTER.
Type
ipconfig /renew
and press ENTER.
Type
exit
and press ENTER.
Windows Me, 98, and 95 users:
Press
Start
and select Run.
Enter
winipcfg
and press ENTER.
Click
Release
.
Click
Renew
.
Close the application.
Your computer should acquire an IP address (such as 192.168.2.5) from the router.
Try to access the router’s Web address at
http://192.168.2.1
If the Wireless
MAX
g Router’s Web interface doesn’t appear, the router may need to be restarted:
1.
With a thin tool, such as a paper clip, briefly press the RESET button on the back of the
router. Hold it in for 1 to 2 seconds to reset the Router. If you press the RESET button for
more than five seconds, the router will return to its factory default settings.
