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My Wireless
MAX
g Router’s Web User Interface is not responding, but I can still
access the Internet.
Possible Solution:
If your Web User Interface stops responding, unplug and then plug back in the power supply of
the Wireless
MAX
g Router. This will reboot the Wireless
MAX
g Router. If you are still unable to
use the Web User Interface, press in and hold the RESET button for five to ten seconds. This will
reset the Wireless
MAX
g Router to the factory default settings. If you made any personal
configuration settings, you will need to make the changes again or restore your settings if you
created a backup file. (See the Wireless
MAXg
Router’s User Guide on the installation CD-ROM for
more information.)
My computer does not recognise the Wireless
MAX
g USB Adapter.
Possible Solution:
The Wireless
MAX
g USB Adapter may not be fully inserted into the USB port. You can also try
installing the Wireless
MAX
g USB Adapter into a different USB port.
I am unable to communicate with the Wireless
MAX
g Router.
Possible Solution:
Be sure that each Wireless
MAX
g USB Adapter that you want to connect to the wireless network is
set to Infrastructure mode within the Configuration Utility. If your Wireless
MAX
g USB Adapters
are not set to Infrastructure mode, they will not be able to communicate with an Access Point or
Wireless Router.
Possible Solution:
Determine the MAC address of the router. Using the U.S. Robotics Configuration utility, check the
MAC address and verify that you are connecting to the correct Wireless
MAX
g Router.
Possible Solution:
Ensure that the Configuration Utility is installed for your Wireless
MAX
g USB Adapter and that the
Configuration Utility detects your Wireless
MAX
g USB Adapter.
Possible Solution:
Ensure that the correct Authentication Mode and encryption key are being used. If you changed
the settings in the configuration of your Wireless
MAX
g Router, you must also change the settings
of every Wireless
MAX
g USB Adapter attached to this network to match. If you are still
experiencing difficulties, reset all of your Wireless Routers or Access Points and wireless network
adapters to the default settings and try again.
I am experiencing poor wireless link quality.
Possible Solution:
Low link quality or range can be caused by environmental interference, such as lead-based paint
and concrete walls. Try to move the antenna of the Wireless
MAX
g Router or to reposition the
wireless clients to improve the link quality.
