background image

LED Indicator

Touchscreen

Fingerprint Reader

Backup Key

Add Lock to U-tec App

Operate the Lock

FAQ

1

3

Add a New Device and 

2

4

Exterior

Interior

Reset Button

LED Indicator

Shows you authorized or denied access.

Touchscreen

Used to enter the code and unlock from the outside.

Fingerprint Reader

Read Fingerprint signals and unlock from the outside.

Backup Key Hole 

Used to insert the key to unlock from outside.

Enter

Back

0

9

Low battery

Communication

Numbers

-

Reset Button

Used to reset the lock to factory default settings.

Device List

(

  NFC card supported 

 ) 

User List

Add the lock to the App through two options.

Options 1

Add through scanning

Latch 5 Fingerprint

Add through categories

Ultraloq Locks

Add Device

Set up devices

Device

Unlocked

Device List

Latch 5 Fingerprint

Front Door 

Add through Scanning

Add through Categories

Bluetooth and GPS should be turned on in your 

smart phone to enable this feature.

Please follow more detailed instructions 

in the App.

Unlock with Fingerprint  

1

Unlock with Code

2

Unlock with App

3

Connect the lock with U-tec App 
and tap the Unlock button.

3a.

Turn down the handle to open the door.

3b.

Options  2

Step 1.  

Turn on the GPS and Bluetooth on your 

smart phone

Step 2.  

Select the device that you want to add in 

the scanning list

Step 3.  

Adding the device by following the 

instructions in the App

a. Add Fingerprint
b. Add Code
c. Add the User's Email Account

Set three different ways to unlock the 
door when add a new user

Step 1.  

Select Latch5 Fingerprint

Step 2. 

Select the device with  strongest signal strength

Step 3. 

Create admin code

Step 4

Name the lock

Add a New User to the Lock

1

2

Overall Process for Adding a New User

Q

A

Q

A

Q

A

Q

A

Q

A

Q

A

If you come to any other questions, please don’t hesitate to visit our official support website 

https://support.u-tec.com

 to get more help.

Q

LED Indicator

Touchscreen

Fingerprint Reader

Backup Key

Touch the lock with the
 back of your hand to 
activate the lock.

Enter the 4-8 digit code and 
press the           , the LED will 
turn green if the code is correct.

Turn down the handle to 
open the door.

1a.

1b.

1c.

Touch the center of the touch screen 
with registered Fingerprint.

2a.

Turn down the handle to open the door.

2b.

Download App

2

Create Account

3

Email

First Name

Last Name

Password

Confirm Password

I agree with the Terms of service

I have a U-tec account, login now.

SIGN UP

CREAT AN ACCOUNT

U-tec account is used on U-tec App, 

Website, Store, Ultraloq App, 

Camguardian App.

Username

Password

Remember me

Forgot password?

I have’t U-tec account, creat now.

LOGIN

LOGIN MY Latch 5 Fingerprint

Search on app store

1

U-Tec

1.Can’t Unlock by inside handle after installation

.

 How to Fix?

Please check the thickness of your door. The thickness should be between 1-3/8’’ to 1-3/4”(35 mm - 44mm). 

Please install the spring if the door thickness is over 1.65”(42mm). Don’t forget plug in the spindle. For thicker 

doors between 2'' to 2-3/4"(51mm -70mm), please order the Ultraloq Thick Door Kit on our official online 

store. https://support.u-tec.com

2.How to reset the Latch 5 Fingerprint?

Please note all data will be erased if you reset Latch 5 Fingerprint  to factory default settings. If you are using 

the U-tec App as Owner, please click “Delete and Reset” to remove the lock from your U-tec Account, then 

use the Reset Needle to push the Reset Button (above the batteries in the Interior Assembly)  until you hear 

one long beep and two short beeps.

3.What if I lost the paired smartphone?

Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec 

account password.

4.How can I unlock the Latch 5 Fingerprint if the battery runs out?

The low battery indicator light will be red when the batteries are gonging to be running out. The backup 

mechanical keys work always even when the batteries go dead.

5.What is the log capacity for the Latch 5 Fingerprint?

Latch 5 Fingerprint supports maximum 1000 logs. The latest log will replace the oldest one once the log is full.

6.Does the Latch 5 Fingerprint work with accessories such as latch from third 
parties?

It is recommended to use the original accessories for best performance and stability.

LATCH 5 FINGERPRINT

Smart Fingerprint Lock

Need help?

User Guide

V1.0

To get help or learn more 
https://support.u-tec.com

Ultraloq Terms & Policies

Before using all Ultraloq products, please read all applicable terms, rules, policies and usage 
provisions found at www.u-tec.com/company/privacy. By using your Ultraloq, you agree to 
be bound by the U-tec Privacy Policy.

Summary of Contents for Ultraloq LATCH 5 FINGERPRINT

Page 1: ...lp or learn more https support u tec com Ultraloq Terms Policies Before using all Ultraloq products please read all applicable terms rules policies and usage provisions found at www u tec com company privacy By using your Ultraloq you agree to be bound by the U tec Privacy Policy ...

Page 2: ...Used to enter the code and unlock from the outside Fingerprint Reader Read Fingerprint signals and unlock from the outside Backup Key Hole Used to insert the key to unlock from outside Enter Back 0 9 Low battery Communication Numbers Reset Button Used to reset the lock to factory default settings LED Indicator Touchscreen Fingerprint Reader Backup Key ...

Page 3: ...I agree with the Terms of service I have a U tec account login now SIGN UP CREAT AN ACCOUNT U tec account is used on U tec App Website Store Ultraloq App Camguardian App Username Password Remember me Forgot password I have t U tec account creat now LOGIN LOGIN MY Latch 5 Fingerprint Search on app store 1 U Tec ...

Page 4: ...lease follow more detailed instructions in the App Options 2 Step 1 Turn on the GPS and Bluetooth on your smart phone Step 2 Select the device that you want to add in the scanning list Step 3 Adding the device by following the instructions in the App a Add Fingerprint b Add Code c Add the User s Email Account Set three different ways to unlock the door when add a new user Step 1 Select Latch5 Fing...

Page 5: ...lock button 3a Turn down the handle to open the door 3b Touch the lock with the back of your hand to activate the lock Enter the 4 8 digit code and press the the LED will turn green if the code is correct Turn down the handle to open the door 1a 1b 1c Touch the center of the touch screen with registered Fingerprint 2a Turn down the handle to open the door 2b ...

Page 6: ... please click Delete and Reset to remove the lock from your U tec Account then use the Reset Needle to push the Reset Button above the batteries in the Interior Assembly until you hear one long beep and two short beeps 3 What if I lost the paired smartphone Please go to www u tec com myutec html or login U tec App via another smartphone to change your U tec account password 4 How can I unlock the ...

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