uAttend DR Series, Product Manual

Page 1: ...DR Series Time Clocks Product Manual DR2000 Voice Control and Facial Recognition DR2500 Voice Control Facial Recognition Temperature Reader ...

Page 2: ... 4 03 DEPARTMENTS 6 04 EMPLOYEES 7 05 TEMPERATURE READER SETTINGS 8 06 TIME CLOCK ACTIVATION 10 07 WALL MOUNT 13 08 FACE TEMPLATES 14 09 MENUS 15 10 ADD REMOVE TEMPERATURE READER 18 11 TROUBLESHOOTING 20 12 LIMITED WARRANTY 21 13 SAFETY INFORMATION 24 ...

Page 3: ...set up the cloud then the time clock Once you ve completed the following six easy steps your employees can start punching in 1 CREATE YOUR ACCOUNT 3 CHOOSE TEMPERATURE READER SETTINGS 4 ACTIVATE YOUR TIME CLOCK 5 MOUNT YOUR TIME CLOCK 6 REGISTER EMPLOYEE FACES 2 ADD DEPARTMENTS AND EMPLOYEES INTRODUCTION 01 ...

Page 4: ...e prompts Here are some helpful tips to make the setup as smooth as possible Your Dealer ID will be found on the back of your Quick Start Guide If the Dealer ID is missing please contact Customer Support CREATE YOUR uATTEND ACCOUNT Before you can set up your new uAttend Time Clock you will need to set up your uAttend Cloud Account 02 ...

Page 5: ...t paid hourly and administrators are not included in this number Your plan is month to month and can be changed at any time Your login URL is going to become the web address for your company s uAttend Portal For example The Great Cookie Co may become trackmytime com gr8cookieco trackmytime com gr8cookieco ...

Page 6: ...o group employees together within the uAttend system The uAttend Setup Wizard will create a default department which you can modify as needed You can create more departments within your account and choose other department settings such as overtime and punch rounding rules 1 Select the Departments tab on your Dashboard 2 Select Add Department 3 Create a Department Code The Department Code is used a...

Page 7: ...6 per month per administrator 4 Select a Save and Continue to set up the employee s profile b Save and Close to move on to the next steps You can add more details by going back to that user s profile at any time ADD EMPLOYEES The number of employees you can add to your account is limited by the plan size you have chosen Add and assign employees to your departments in the uAttend Setup Wizard or si...

Page 8: ...ettings 8 Save 9 If you have multiple time clocks on your account and would like to apply Individual Temperature Reader Settings proceed to the next section CONFIGURE TEMPERATURE READER SETTINGS Before the time clock can scan employees temperatures you need to configure and enable the temperature reader settings Once enabled the time clock will record temperatures on the first punch in of the day ...

Page 9: ... purposes it is solely the responsibility of the organization to communicate the use of the information to its employees to obtain any necessary consent from its employees and to determine how the information is used The organization should not rely solely on our products for making such a determination Various environmental and methodological factors can impact thermal imaging therefore the readi...

Page 10: ...sion of the clock firmware 2 Enter your uAttend Company ID a This ID can be found in the upper right corner of your uAttend Web Portal If you do not have an account please set one up as outlined in Section 2 of this manual 3 Enter the 2 factor Authentication Code emailed to your uAttend Account administrator s email address a This helps keep your account secure by preventing additional clocks from...

Page 11: ... now complete ACTIVATION VIA WIFI 1 Plug your clock into a power outlet a Follow the onscreen prompts to select your WiFi Network b Enter your password onscreen c The clock will check for any needed updates once the connection is established to ensure you have the most up to date version of the clock firmware 2 Enter your uAttend Company ID a This ID can be found in the upper right corner of your ...

Page 12: ...y preventing any additional clocks from being added to your account without your permission 4 Confirm that your account information is correct 5 Select a time zone based on the location of the clock 6 Set your Administrator Passcode a This 5 digit code will be used to access administrator only functions If you ever lose it it can be recovered by visiting your uAttend Account 7 Clock setup is now c...

Page 13: ...ime clock near a power outlet and LAN port if applicable 2 Place the provided mounting template against the wall Drill holes through the targets using a 1 4 6 35mm drill bit 3 Insert drywall anchors into the center of the wall marks Fig A 4 Align the metal back plate with the holes Ensure that the prongs are facing away from the wall then secure the back plate to the wall with the screws provided ...

Page 14: ... result in failed scans REGISTERING FACE TEMPLATES Before registering face templates please ensure you have added the employee to your online uAttend account as outlined in Section 4 1 Tap the PIN icon in the bottom right hand corner of the time clock screen and enter your Administrator PIN This is the PIN which you chose during device setup It can be found in your clock details at Settings Punch ...

Page 15: ...lates 2 Device a Software Updates i Tap the Software Update option from the Device Menu 1 The clock will check for available updates The clock s current software version will also display on this screen ii If there are updates available you can select to Update now or later 1 After choosing to update the software the clock will download the update and automatically restart to apply the update If t...

Page 16: ...r all sounds on the clock iii Time Clock Voice Select the voice for confirmations on punching or disable this entirely d Display i Brightness Level The default brightness level of the screen ii Sleep Mode How long before the screen dims when idle 1 Note tapping the screen will restore the brightness level e Change Admin Password i Enter the current Admin PIN to verify authorization then tap next i...

Page 17: ...ion i WiFi 1 Scroll the list of available networks to locate your network s name 2 Use the onscreen keyboard to enter your WiFi password and press Next 3 The screen will display a confirmation that the clock is connected to your WiFi network ii LAN 1 The configuration for your LAN network will be displayed on this screen 4 Support a A screen will display showing the methods for requesting support ...

Page 18: ... or for medical purposes Our products are not intended to diagnose or exclude contagions such as COVID 19 SARS or any other medical condition and should not be used as such Our products are intended to serve as a first line filter by assisting an organization and its employees in identifying those employees who may have an elevated body temperature While our products may archive readings for repor...

Page 19: ...If a clock is connected to the local network but is unable to communicate with the Internet CANNOT LOCATE UATTEND SERVER USING DNS If a clock is not able to properly resolve the hostname of the domain it is trying to contact because it either does not have a valid DNS server IP address to contact or the DNS server it is contacting cannot properly resolve the hostname for the server NO RESPONSE FRO...

Page 20: ...for delays in replacement or repair of products or parts WWTech may at its sole discretion replace Devices with refurbished Devices This warranty gives end users specific legal rights and particular end users may also have other rights which may vary from jurisdiction to jurisdiction C DISCLAIMER OF ALL OTHER WARRANTIES NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE GIVEN AND WWTech EXPRESSLY DISCLA...

Page 21: ...ER WITH RESPECT TO ANY CLAIM IN CONNECTION WITH WWTech PRODUCTS AND OR PARTS Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to particular end users E What May Void the Warranty This Limited Warranty shall be null and void in the following circumstances 1 Modification or repair by the end user or ...

Page 22: ...s being returned to WWTech freight prepaid together with a written description of the claimed defect 3 Pack the items being returned in the original packing carton or equivalent Damage in transit is end user s responsibility and may be cause to void the warranty claim G Transportation Costs WWTech will pay surface freight to return products covered by this Limited Warranty However if WWTech determ...

Page 23: ...et 7 Do not operate the time clock with a damaged cord or plug 8 If an extension cord is used the marked electrical rating of the extension cord should be at least as great as the electrical rating of the time clock 9 Plug the time clock into a surge protector or uninterruptible power supply UPS If a surge protector is not used and there is a power surge your warranty may be voided uATTEND SAFETY ...

Page 24: ...xt 760 278 6623 Email support trackmytime com Visit support trackmytime com Designed Developed and Supported by Workwell Technologies Inc Workwell Technologies Inc All rights reserved 2777 Loker Avenue Suite A Carlsbad CA 92010 workwelltech com ...