Problem
What to check
Unit does not start
Make sure the dehumidifer's plug is pushed completely into the
outlet.
Check the house fuse/circuit breaker box.
bucket is full.
Water bucket is not in the proper position.
Dehumidifier does not
dry the air as it should
Not enough time was allowed
remove the moisture.
Make sure there are no curtains, blinds or furniture blocking the
front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely
,
Room temperature is too low, below 5 C(41 F).
There is a kerosene heater or something giving off water
vapours in the room.
O
O
The unit makes a loud
noise when operating
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the
coils
This is normal. The dehumidifier has an auto-defrost feature.
Water on floor
Hose to connector or hose connection may be loose.
Back drain plug is removed without the bucket in place.
ES, AS, P1 or P2 appear
in the display
These are error codes and protection codes. See
section.
CONTROL
PADS ON THE DEHUMIDIFIER
TROUBLESHOOTING TIPS
closed.
to
10
level or
Dehumidifier has reached its preset relative humidity
Before calling Customer service, review the chart below first .