UCOM COCOON 1100, User Manual

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Cocoon 1100

Cocoon 1100

18 Warranty

18.1 Warranty period

The devices have a 36-month warranty period. The warranty period starts on the day the new 
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment 
are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase 
receipt, on which the date of purchase and the unit-model are indicated.

18.2 Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase 
note and a filled in service card.
If the unit develops a fault during the warranty period, the service centre will repair any 
defects caused by material or manufacturing faults free of charge, by either repairing or 
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and 
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty 
period is not extended if the unit is exchanged or repaired by the service centre.

18.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from 
use of non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water 
and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed 
or rendered illegible. 
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the 
buyer.
This appliance may only be used with rechargeable batteries. If you want to replace the 
originally included batteries, please check whether the batteries you use are suitable and 
rechargeable. Alkaline batteries may under NO circumstances be used in the handsets.
If you use Alkaline batteries and place the handset on the basis, the batteries will heat up 
and may explode. Any damage which may be caused cannot be recovered from the 
manufacturer and the damage thus caused to the appliance is not covered by the warranty 
conditions. Any repairs will be charged to you.

19 Service address and support

Please see extra paper (Service address and support numbers) or www.ucom.be.

20 Declaration of conformity and manufacturer 

Topcom Europe Nv.
Grauwmeer 17
3001 Heverlee
Belgium