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13

TROUBLE SHOOTING    

Note: turn off the system before servicing 

PROBLEM

CAUSE

SOLUTIONS

Milky colored water

Air in system

Air in the system is a normal 

occurrence with initial startup of 

the RO system. This milky look 

will disappear during normal use 

within 1 to 2 weeks.

Small amount of water from stor-

age tank

System just starting up

Air pressure in storage tank is low 

Normally it takes 2-3 hours to fill 

tank. Low water pressure and/or 

temperatures can reduce production 

rate. 

Add pressure to storage tank. The 

pressure should be 8-10 psi when 

the tank is empty 

Slow production

Low water pressure

Crimps in tubing

Clogged pre-filters 

Fouled membrane 

Add a booster pump

Make sure tubing is straight  

Replace pre-filters

Replace membrane 

Water taste or smell offensive

Post carbon is depleted

Fouled membrane 

Sanitizer not flushed out 

Replace post carbon

Replace membrane

Drain storage tank and Refill it 

overnight 

No drain water

Clogged flow control

Replace flow control

Leaks

Fittings are not tightened

Twisted O-ring

Misalignment of hole in drain 

saddle 

Tighten fittings as necessary

Replace a o-ring

Realign drain saddle 

Summary of Contents for Ultra 6

Page 1: ...E MANUAL Under The Sink Reverse Osmosis Systems Ultra 6 KC5000 UDI 11225 St Johns Industrial Parkway N Jacksonville FL 32246 www UDIwater com 800 741 4426 Printed in the U S A Copyright 2014 2023 299244 Updated 10 10 2023 ...

Page 2: ...ced Stage 3 and Stage 4 KDF GAC filter recommended change 12 months The third stage contains a KDF GAC filter KDF Kinetic Degradation Fluxion is a high purity copper zinc formulation which removes chlorine lead mercury iron and hydrogen sulfide from the water Removing these impurities prolongs the life of to Reverse Osmosis membrane The GAC filter Granular Activated Carbon has an extremely large a...

Page 3: ...imum 2 Iron Maximum 0 2 ppm TDS Total Dissolved Solids 1800 ppm Turbidity 5 NTU Hardness Maximum 10 Grains Per Gallon Hardness Recommended hardness not to exceed 10 grains per gallon or 170 parts per million System will operate with hardness over 10 grains but the membrane life may be shortened Addition of a water softener may lengthen the membrane life Copper Tube Reverse Osmosis water should not...

Page 4: ... QTY PART NO DESCRIPTION 1 1 KC5001 ULTRA 6 MANIFOLD 2 1 KC5002 SEDIMENT FILTER 5 MICRON 11 3 1 KC5003 CARBON BLOCK 5 MICRON 11 4 1 KC5004 KDF GAC CARBON FILTER 11 5 1 KC5005 TFC MEMBRANE 11 6 1 KC5006 POST CARBON GAC FILTER 11 7 1 70 3521 TANK SHUT OFF VALVE 3 8 X 1 4 8 1 70 6020 2 8 GALLON WHITE STEEL TANK 9 1 70 5542 703 SERIES BRUSHED NICKLE FAUCET 10 1 09 9160 ANGLE STOP ADAPTER 11 1 09 0515 ...

Page 5: ...ing UDI accepts no responsibility for damage resulting from the installation of faucet Diamond tip bit recommended Marble Counter top We recommend contacting a qualified contractor for drilling a hole in a marble counter top Drill a Hole for the Reverse Osmosis Faucet How to use the Quick Connect Fittings To make a connection the tube is simply pushed into the fitting The unique locking system hol...

Page 6: ...faucet adapter fitting Thread it on to the faucet stem be careful not to overtighten as it may crack the fitting Please see Fig 1 and Fig 2 Fig 1 Fig 2 5 Non Air Gap Faucet 4 In the parts bag locate the blue 1 4 tube Connect one open end of the blue tube to the RO faucet 1 4 quick connect fitting making sure the tube is pushed in all the way to the tube stop FAUCET TANK IN DRAIN 5 Connect the othe...

Page 7: ...t the cold water supply line from the angle stop water valve and install the Angle Stop Adapter as pictured Angle Stop Adapter 09 9160 Connect Male Threaded end to Cold Water Supply Line Connect Female Threaded end to Cold Water Angle Stop Valve A B To Kitchen Faucet Cold Water Angle Stop Valve Angle Stop Adapter Cold Water Supply Line A B 5 Insert the open end of the orange 1 4 tube into the open...

Page 8: ...f a second sink drain is available install it above the cross bar on the second drain Installation of the drain saddle near a garbage disposal may cause the drain line to plug Caution P Trap Elbow 4 Assemble the drain saddle around the drain pipe and align drain saddle fitting opening with the hole drilled in the previous step you may use a small screwdriver to feed through the drain saddle into t...

Page 9: ...e to be mounted to allow for future system maintenance Using the mounting holes on the bracket mark the location for the mounting screws on the cabinet wall under the sink In the parts bag locate the two self tapping screws Using an electric drill with a Phillips bit screw them into the cabinet at the marked location Hang the module on the screws using the mounting holes in the bracket 6 Connect t...

Page 10: ...ld take 2 3 hours to complete 7 After the second tank is filled repeat 6 Then enjoy your filtered water 8 Check leaks daily for first week and periodically thereafter 9 You may notice that the water may be milky colored during the first week It is the air bubbles in the water It is normal and safe NOTE 1 Do not use with water that is microbiologically unsafe or of unknown quality without adequate ...

Page 11: ...e is recommended CHECK AIR PRESSURE IN STORAGE TANK Important Check air pressure only when tank is empty of water 1 Turn off the incoming water supply to the RO 2 Open the RO Faucet and allow water to drain from the tank until it is completely empty Check air pressure in the storage tank when you notice a decrease in available water from the RO system Air can be added with a bicycle pump using the...

Page 12: ...upply at the angle stop adapter The RO faucet must be off when filters are replaced To make the removal of the filter cartridges easier the heads cartridges may be swiveled up to 90 degrees Step 2 To install a filter cartridge Remove the seal cap and insert the cartridge into the valved head with the label facing to the left 9 o clock position rotating it clockwise 1 4 turn Step 3 To remove a filt...

Page 13: ...it open until water begins to trickle out it will come out slowly Step 5 Turn on water supply to the system at the angle stop adapter Check frequently over the next 24 hours to ensure no leaks are present Step 4 Step 3 Note Step 2 Close the RO faucet allowing the storage tank to fill with water It may take 2 to 3 hours to fill the tank completely depending on the production capability of the membr...

Page 14: ... production rate Add pressure to storage tank The pressure should be 8 10 psi when the tank is empty Slow production Low water pressure Crimps in tubing Clogged pre filters Fouled membrane Add a booster pump Make sure tubing is straight Replace pre filters Replace membrane Water taste or smell offensive Post carbon is depleted Fouled membrane Sanitizer not flushed out Replace post carbon Replace m...

Page 15: ...l water sources treated and tested on regular basis to insure bacteriological safe quality DO NOT use with water that is microbiologically unsafe or unknown quality without adequate disinfection before and after the system Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts 2 Operating Temperature Maximum 100 F 40 5 C Minimum 40 4 4 3 Operating W...

Page 16: ...ructions or damage caused by freezing flood fire or an Act of God are not covered by this guarantee In all such cases parts and service charges will apply Parts returned to UDI should be sent with freight to and from factory MRA plus handling charges paid by customer We assume no guarantee liability in connection with this Reverse Osmosis unit other than as specified herein THIS GUARANTEE IS IN LI...

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