trOuBLE ShOOting
Problem
Possible causes
Solution
The steam generator does
not come on.
• There is a connection problem.
• The main power button is not switched on.
• Check the mains cable, the plug and the socket.
• Set the buttons for iron (8) and boiler (7) to the
on position «I».
The iron does not heat up.
• The main power button is not switched on.
• The temperature control knob is set to the «min»
position.
• Set the iron button (8) to the on position.(«I»)
• Set the temperature control knob (11) to the
desired position.
The iron begins to smoke
when switched on.
• During first use: Certain components on the
appliance have been lightly greased at the factory
and may produce a little smoke when initially
heated.
• During later use: the soleplate may be soiled.
• This is completely normal and will stop after a
short while.
• Clean the soleplate according to the cleaning
instructions in this manual.
Water flows through the
holes on the sole plate.
• The steam function is being used before it has
reached temperature.
• The water is condensing inside the pipes
because steam is being used for the first time or
has not been used for a long time.
• Reduce the steam flow when ironing at low
temperatures (Variable steam control (4)).
• Point the iron away from the ironing area and
press the steam release button (12) until steam is
produced.
Dirt comes out through the
sole plate.
• There is a build-up of scale or minerals in the
boiler.
• Chemical products or additives have been used.
• Clean the boiler
Use tap water mixed 50% with distilled or
demineralised water. If the tap water in your
district is very hard, mix tap water with distilled
water 1:2.
• Clean the sole plate with a damp cloth.
• Never add products to the boiler.
The iron does not produce
any steam.
• The boiler is not switched on or is empty.
• The steam regulator is set to the minimum
position.
• Set the boiler switch to the on position «I» and/
or fill the water tank.
• Increase the steam flow by turning the steam
control (4).
The ironed garment turns dark
and/or sticks to the soleplate.
• The selected temperature is too high and has
damaged the garment.
• Select a suitable temperature for the material
and clean the sole plate with a damp cloth.
The soleplate turns brown.
• This is a regular consequence of usage.
• Clean the soleplate regularly with a damp cloth.
Loss of pressure during
ironing.
Steam release button activated during a long period
of time.
Use the steam release button (12) with intervals.
This improves the ironing result as the textiles will
be dried and stay smooth better.
If the above does not solve the problem, get in touch with authorized technical service.
