13
UFO LIGHTING
TROUBLESHOOTING
Problem
Probable Cause(s)
Remedy
Light source dead,
LED indictator on
PSU not illuminated
Main supply off
Check supply and reinstate
Loose mains plug
Check plug
PSU faulty
Replace PSU
Unit dead – LED
indicator on PSU illu-
minated, LCD display
on Light Source not
illuminated
Loose DC plug
Check plug
PSU faulty
Check PSU output / replace PSU
Light source faulty
Replace light source
Light Source no light
output – LED, but
LCD display on Light
Source is illuminated
If programme Mode is set to “REMO”, light
source may have been switched off using RF
remote control
Switch array on using RF remote control
LED array/driver faulty
Replace Light Source
RF remote controller
range reduced
Remote batteries failing
Replace batteries as per User Guide
Another RF device causing interference
Check for another RF device in same area
RF remote control needs resetting
Remove and reinsert batteries as per User Guide
RF remote failing
Replace remote
Light source receiver failing
Replace Light Source
Light source won’t
respond to RF
remote controller
Light source not in Remote mode
Check mode programming and set to “REMO”
Remote batteries failed
Replace batteries as per User Guide
RF remote control needs resetting
Remove and reinsert batteries as per User Guide
RF remote failed
Replace remote
Light source receiver failed
Replace Light Source
Not responding to
DMX – no rotating
symbol on LCD dis-
play
Light source not in “DMX”mode
Check mode programming and set to “DMX”
DMX address incorrectly set
Change address on light source or DMX controller
No DMX signal from controller
Check DMX controller for correct setting
Wiring fault on DMX cables/connections
Check cable connections and repair as necessary
DMX driver failure
Change Light Source
Not fully responding
to DMX – some but
not all colours con-
trollable, no rotating
symbol on LCD
display
Light source address out of range – not 5
available channels on DMX controller
Change address on light source or DMX controller
to make 6 channels available
Not responding to
DMX – no light
output, rotating
symbol on LCD
display
Incorrect address set on light source or
controller
Check addresses
No values set in DMX channel
Check DMX controller channel values
Channel 6 value high (251-255) switching
off the array
Reduce channel 6 value to <251
LED array/driver failed
Change light source
Poor light output on
fibre
Unit needs cleaning
Clean the LED lens with a dry cloth
Clean fibre common end
Fibre port connector not plugged in
correctly
Ensure plugged in correctly and secured with
locking screw
