MicroLED Light Source Range
10
Problem
Probable cause(s)
Remedy
Unit is dead - LED power
indicator is not illuminated
Mains supply off
Check supply and reinstate
Loose mains plugs
Check plugs
PSU failed
Replace PSU
Unit is dead - no light output but
LED power indicator is still
illuminated
LED array failure
Replace Light Source
May have been switched off using
Remote Controller
Recycle power to Light Source or
switch on using Remote Controller
Remote Controller range reduced
or persistently freezing
Remote Controller batteries
failing
Replace batteries as per user guide
instructions and carry out matching
if necessary
Something new causing
interference within operating
range
Check for another device
transmitting RF interference
Remote Controller needs resetting
Power the Remote controller down
by removing and reinstalling the
batteries as per User Guide
instructions
Remote Controller failing
Replace Remote Controller
Light Source Receiver Failing
Replace Light Source
Unit won’t respond to Remote
Controller
Remote Controller batteries failed
Replace batteries and carry out
matching if necessary
Light Source in stand alone mode
Recycle power to Light Source
Remote Controller needs resetting
Power the Remote Controller down
by removing and reinstalling the
batteries as per User Guide
instructions
Remote Controller not “matched”
to Light Source
Carry out “matching” procedure as
detailed in REMOTE OPERATION
Remote Controller failed
Replace Remote Controller
Light Source Receiver Failed
Replace Light Source
Poor Light output on fibre
Unit needs cleaning
Carefully clean LED lens with dry
cloth
Clean Fibre common end
Fibre port connector not plugged
in correctly
Ensure plugged in correctly and
secured with locking screw
In Stand Alone Mode - Stationery
on one colour
Lower Button has been pressed
Press Lower button once
LED Driver has failed
Replace Light Source
In Stand Alone Mode - Colour
cycle cannot be stopped
LED Driver has failed
Replace Light Source
TECHNICAL SPECIFICATIONS
Please complete troubleshooting procedures before returning the unit to us.
