Ugine UG55SMART4K, Operation Manual

 19

Troubleshooting

Most problems you encounter with your TV can be 
corrected by consulting the following troubleshooting list.

No picture, no sound

1.  Check if the fuse or circuit breaker is working.
2.  Plug another electrical device into the outlet to make 
     sure it is working or turned on.
3.  Power plug is in a bad contact with the outlet. 
4.  Check the signal source.

No color

1. Change the color system.
2. Adjust the saturation.
3. Try another channel. Black-white program may be 
    received.

Remote control does not work

1. Change the batteries.
2. Batteries are not installed correctly. 

No picture, normal sound

1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.

Normal picture, no sound

1. Press button►to increase volume.

2. Volume is set to mute, press the Mute button to 
  restore sound.
3. Change the sound system.
4. Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 
daylight lamps and hair driers. Adjust the antenna to 
minimize the interference. 

Snowy dots and interference

If the antenna is located in the fringe area of a television 
signal where the signal is weak, the picture may be 
marred by dots. When the signal is extremely weak, it 
may be necessary to install a special antenna to improve 
the reception.
1. Adjust the position and orientation of the indoor/ 
  outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may  
 happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

flutters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 
other electrical appliance.

Ghost

Ghosts are caused by the television signal following two 

paths. One is the direct path, the other is reflected from 

tall buildings, hills, or other objects. Changing the 
direction or position of the antenna may improve the 
reception.

Radio frequency interference

This interference produces moving ripples or diagonal 
streaks, and in some case, loss of contrast in the picture. 
Find out and remove the radio interference source.

Base Installation

To fix the double support base on the unit by screws,  

the installation is completed.

* 

Figures and illustrations in this User Manual are 

provided for reference only and may differ from actual 

product appearance. Product design and specifications 

may be changed without notice.

Chapter 5 

Other Information

* 

To bring you better visual experience, please remove 

all labels, if any, from TV front panel and screen before 

use.

72-WD24MS-X88Z1