PRODUCT MAINTENANCE
GROUNDING INSTRUCTION
This product must be grounded. In the event of an electric short-circuit, grounding reduces the
risk of electric shock by providing a path of low resistance for the electric current. This product is
equipped with a cord having a grounding wire with a grounding plug. The plug must be
plugged into an outlet that is properly installed and grounded in compliance with all local codes
and ordinances.
DANGER:
Improper use of the grounding plug may result in a risk of electric shock. Check with a qualified
electrician if you are in doubt as to whether the product is properly grounded. Do not modify the
plug provided with the product if it will not fit the outlet, have a proper outlet installed by
a qualified electrician.
MAINTENANCE
-Switch off main power switch and unplug power cord prior to cleaning the chair.
-Use a mild detergent or specialized leather cleaner with a dry microfiber cloth to clean the
leatherette surface
-Do not apply excessive moisture to the seating surface
-Do not attempt to clean the electrical components with water
TROUBLESHOOTING GUIDE
If problems occur, please do not attempt to repair the chair or remove
the rear cover. Contact uKnead for troubleshooting and professional servicing.
Tapping or humming sounds
Solution
Auto program has ended
Turn off the main power switch,
and turn back on to reboot chair.
Chair does not work
Power cord is damaged
Blown fuse
Abnormal noise from chair
Overheating
Roller height shifts at a certain spot
Spring mechanisms on r
ollers stretch and retract
Chair will not recline
Obstruction behind the chair
Stop massage chair. Remove obst
ruction and make sure the minimum
required space is achieved.
Chair will not return to
default position
Problem with reclining mechanism,
or power cord has dislodged
Massage program froze
Software crash
Power off the chair and power on
again after 30 seconds
Please use care in operating the massage chair. uKnead will not be held
liable for bodily or mechanical damages arising from failure to follow
outlined instructions and improper operation of massage chair.
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PRODUCT STORAGE AND MAINTENANCE