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sales@ultra-soft.co.uk 

01622 933 853 

www.ultra-soft.co.uk 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interrupted or irregular brine 

A.

 

Water pressure too low or 
not stable 

B.

 

Injector is plugged or 
faulty 

C.

 

Air in resin tank 

D.

 

Floccules in resin tank 
during backwash 

A.

 

Increase water pressure 

B.

 

Clean or replace injector 

C.

 

Check and find reason 

D.

 

Clean the floccules in 
resin tank 

Water flow out from drain or 
brine pipe  after regeneration 

A.

 

Foreign material in valve 
which stops valve closing 
completely 

B.

 

Hard water mixed in 
valve body 

C.

 

Water pressure too high 
which results in valve in 
wrong position 

A.

 

Clean foreign material in 
valve body 

B.

 

Change valve core or 

C.

 

sealing ring 

D.

 

Reduce water pressure or use 
pressure relief connector 
function 

Salt water going to service 

A.

 

Foreign material in 
injector or injector fails to 
work 

B.

 

Brine valve cannot be 
shut-off 

C.

 

Time of fast rinse too short 

A.

 

Clean and repair injector 

B.

 

Repair the brine valve and 
clean it 

C.

 

Extend fast rinse time 

Circle water treatment capacity 
decreases 

A.

 

Not regenerating properly 

B.

 

Fouled resin bed 

C.

 

Salt setting not correct 

D.

 

Softener setting not 
correct 

E.

 

Raw water quality 
deterioration 

F.

 

Turbine has stuck 

A.

 

Regenerate according to 
manual 

B.

 

Increase backwash flow rate 
and time, clean or change 
resin 

C.

 

Readjust brine draw time 

D.

 

According to the test of 
outlet water, recount and 
reset 

E.

 

Regenerate unit manually 
then reset regen cycle 

F.

 

Disassemble flow meter and 
clean or replace turbine 

Summary of Contents for Cyan

Page 1: ...ded some of our water softners that would be suitable for you below SOFT WATER MODERATELY SOFT WATER SLIGHTLY HARD WATER MODERATELY HARD WATER HARD WATER VERY HARD WATER Your Water Softener Recommenda...

Page 2: ...e placed close to the rising main Take care to allow hard water take off points for a drinking water facility and or an outside tap The distance between the drain and the softener should be as short a...

Page 3: ...the water softener is tested to a pressure of 6 bar 87psi we recommend the fitting of a pressure limiter should your pressure exceed 4 bar 58 psi The minimum working pressure is 1 5 bar 21 7psi Start...

Page 4: ...Waste Pipe Installation Connect the waste pipe to the waste outlet on the softener and run the hose to either an up stand or outside drain a minimum air gap of 20mm must exist at the end of the drain...

Page 5: ...is please follow these instructions Using the up and down buttons scroll to Advanced Settings and Press CONFIRM Scroll down to Set Residual Water and press CONFIRM This will show you the total amount...

Page 6: ...er has been connected the valve will display the valve model and initialise itself and then display TIME you can then start to program the valve Selections are made using the UP and DOWN buttons until...

Page 7: ...now scroll up and down to change the amount of days for the override Change Regeneration Time Default At 2 00am Press CONFIRM to show menu scroll to Advanced Settings and press CONFIRM Scroll down to...

Page 8: ...r plugged D Insufficient water flowing into brine tank E Leak at oring on riser F Internal valve leak G Regeneration cycles not correct H Shortage of resin I Bad quality of feed water or turbine block...

Page 9: ...e and brine line D Stop water supply and restart program install with safety brine valve in salt tank E Repair or replace safety brine valve Pressure loss or rust in pipe A Iron in water supply pipe B...

Page 10: ...core or C sealing ring D Reduce water pressure or use pressure relief connector function Salt water going to service A Foreign material in injector or injector fails to work B Brine valve cannot be s...

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