SonixMDP/SP/OP Service Manual 00.053.101, Revision C
Chapter 9: Network Configuration
9-7
9.2
REMOTE SUPPORT
Remote Support
allows Ultrasonix Technical Support to view and control the Sonix for diagnostic purposes.
In order to use
Remote Support
, the
Network
must be configured (
) and a
PIN
(
Personal Identification Number
) must
be obtained from Ultrasonix Technical Support.
To Access Remote Support:
1.
Press the console
button.
2.
Select
Remote Support
.
3.
Enter the
PIN
(
Personal Identification Number
) provided by Ultrasonix Technical Support.
4.
When prompted, select
Download > Run > Run
in order to install the required programs.
5.
The system can now be remotely controlled.
Note:
The
PIN
is valid for 20 minutes only, so be sure to use it right away.
Note:
If
Remote Support
does not appear to be available, contact your IT Department and have them check
to make sure the network connection is active and the
Remote Support
option has been configured for
use.
Note:
The
PIN
is valid for 20 minutes only, so be sure to use it right away.
Summary of Contents for SonixMDP
Page 1: ...SonixMDP SP OP Ultrasound System Service Manual...
Page 2: ......
Page 4: ......
Page 10: ...Table of Contents 00 053 101 Revision C SonixMDP SP OP Service Manual vi...
Page 12: ...List of Service Drawings 00 053 101 Revision C SonixMDP SP OP Service Manual ii...
Page 44: ...Chapter 4 Performance Testing 00 053 101 Revision C SonixMDP SP OP Service Manual 4 4...
Page 48: ...Chapter 5 Software 00 053 101 Revision C SonixMDP SP OP Service Manual 5 4...
Page 124: ...Chapter 9 Network Configuration 00 053 101 Revision C SonixMDP SP OP Service Manual 9 8...
Page 142: ...Chapter 11 Maintenance 00 053 101 Revision C SonixMDP SP OP Service Manual 11 16...
Page 150: ...Chapter 12 Troubleshooting Issues 00 053 101 Revision C SonixMDP SP OP Service Manual 12 8...
Page 166: ...Appendix C Ultrasonix Limited Warranty 00 053 101 Revision C SonixMDP SP OP Service Manual C 2...
Page 168: ...Appendix D Service Drawings 00 053 101 Revision C SonixMDP SP OP Service Manual D 2...