Chapter 12: Troubleshooting Issues
00.053.101, Revision C SonixMDP/SP/OP Service Manual
12-6
12.16.2 Memory Tests Failure (at Initialization)
Use
A.12.1 Electronics Initialization Failure – Hardware Test Software
software to help locate any Initialization
Memory failures, then call Ultrasonix Technical Support with the results.
12.16.3 Failed DL Memories Test
Initialization fails due to a DL Memories Test error. If a restart does fix the problem, check the RX Module board:
•
A.12.2 Failed DL Memories Test
12.16.4 Connecting to Console Failure (at Initialization)
If restarting the system does not resolve the issue, there can be several causes for this issues.
Check the serial cable connections:
•
A.11.1 Check the Serial Cable Connection
Check the serial card connection:
•
7.6.3 Replacing/Reseating Cards
.
Replace defective serial card:
•
7.6.3 Replacing/Reseating Cards
.
Check serial port configuration for corruption:
•
A.12.3 Check Serial Port Configuration for Corruption
.
Check display settings configuration.
12.16.5 System Hangs when Loading Maps (at Initialization)
The initialization process hangs when loading
Maps
:
•
A.12.4 System Hangs When Loading Maps (at Initialization)
.
12.16.6 Online Support Failure (at Initialization)
If the initialization window hangs at this point in the process, there may be a modal window hidden behind the
Initialization window:
•
A.12.5 Online Support Failure (at Initialization)
12.16.7 Successful Initialization but no Ultrasound Image
The system passes all error checks during initialization, but there is no ultrasound image on the LCD display:
•
Summary of Contents for SonixMDP
Page 1: ...SonixMDP SP OP Ultrasound System Service Manual...
Page 2: ......
Page 4: ......
Page 10: ...Table of Contents 00 053 101 Revision C SonixMDP SP OP Service Manual vi...
Page 12: ...List of Service Drawings 00 053 101 Revision C SonixMDP SP OP Service Manual ii...
Page 44: ...Chapter 4 Performance Testing 00 053 101 Revision C SonixMDP SP OP Service Manual 4 4...
Page 48: ...Chapter 5 Software 00 053 101 Revision C SonixMDP SP OP Service Manual 5 4...
Page 124: ...Chapter 9 Network Configuration 00 053 101 Revision C SonixMDP SP OP Service Manual 9 8...
Page 142: ...Chapter 11 Maintenance 00 053 101 Revision C SonixMDP SP OP Service Manual 11 16...
Page 150: ...Chapter 12 Troubleshooting Issues 00 053 101 Revision C SonixMDP SP OP Service Manual 12 8...
Page 166: ...Appendix C Ultrasonix Limited Warranty 00 053 101 Revision C SonixMDP SP OP Service Manual C 2...
Page 168: ...Appendix D Service Drawings 00 053 101 Revision C SonixMDP SP OP Service Manual D 2...