Appendix A: Troubleshooting Solutions
00.053.101, Revision C SonixMDP/SP/OP Service Manual
A-8
A.11 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO EVEN IN
IMAGING MODE
A.11.1 Check the Serial Cable Connection
To Ensure the Serial Cables are Properly Connected:
1.
Power down and unplug the system.
2.
Access the modulo (
3.
Disconnect then reconnect both serial cables (refer to
for details on these connections).
4.
Double-check that the cables are securely connected.
5.
Plug-in and re-boot the system.
6.
Close the modulo (
A.11.2 Check the Serial Expansion Card Driver
To Ensure the Serial Expansion Card Driver is Correct:
1.
Press the console
button.
2.
Select on
Administrator > Service Mode
.
3.
Type in the
Password
and press the console
SELECT
button.
4.
From the
Service
dialog, select
Windows Explorer
and press
Go
.
5.
From the left hand menu, right click
My Computer
and select
Properties > Hardware > Device Manager
.
6.
If there is a yellow and black exclamation point next to
Ports
(
COM
&
LPT
), contact Ultrasonix Technical
Support. If there is not, then this is not the problem.
A.12 INITIALIZATION FAILURES
A.12.1 Electronics Initialization Failure – Hardware Test Software
To Use the Hardware Test Software:
1.
Ensure a USB keyboard is connected to the system.
2.
Enter
Service
mode.
3.
Press
ESC
to exit the exam. If this does not shutdown the software, use
CTRL+ALT+DEL
and end the
Exam
with
Windows Task Manager
.
4.
Press the
WINDOWS START KEY
on the USB keyboard and select
Programs > Accessories > Windows
Explorer
.
5.
Press the
WINDOWS START KEY
again and open
Notepad
(
Start > Programs > Accessories > Notepad
).
6.
Use
ALT+TAB
on the USB keyboard to cycle between the
Exam
,
Notepad
, and
Windows Explorer
.
Note:
The Hardware Test Software can only be used with the software version it came with.
Summary of Contents for SonixMDP
Page 1: ...SonixMDP SP OP Ultrasound System Service Manual...
Page 2: ......
Page 4: ......
Page 10: ...Table of Contents 00 053 101 Revision C SonixMDP SP OP Service Manual vi...
Page 12: ...List of Service Drawings 00 053 101 Revision C SonixMDP SP OP Service Manual ii...
Page 44: ...Chapter 4 Performance Testing 00 053 101 Revision C SonixMDP SP OP Service Manual 4 4...
Page 48: ...Chapter 5 Software 00 053 101 Revision C SonixMDP SP OP Service Manual 5 4...
Page 124: ...Chapter 9 Network Configuration 00 053 101 Revision C SonixMDP SP OP Service Manual 9 8...
Page 142: ...Chapter 11 Maintenance 00 053 101 Revision C SonixMDP SP OP Service Manual 11 16...
Page 150: ...Chapter 12 Troubleshooting Issues 00 053 101 Revision C SonixMDP SP OP Service Manual 12 8...
Page 166: ...Appendix C Ultrasonix Limited Warranty 00 053 101 Revision C SonixMDP SP OP Service Manual C 2...
Page 168: ...Appendix D Service Drawings 00 053 101 Revision C SonixMDP SP OP Service Manual D 2...